[Resolved] Goibibo — Goibibo is fraud company (complaint # 1005066)

50520

from Delhi, Delhi

Address:

Karnataka

Goibibo is biggest cheat company my refund is pending from 25 days have called on gurgaon office for 18 times & spoken to 9 people but all of them are cheats

No response , they are giving fake transaction ID of refund. They do not allow people to talk to managers

Its a Big cheat company !!!!!!!!!!!!!!!!!!

CEO seems to be useless who runs company like this

Regards
Aizaz [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Goibibo

from New Delhi, Delhi

Thank you for sharing your feedback. As advised by the customer service team on every occasion that the amount has not been received at our end. The transaction was declined by your bank. The transaction was declined because Transaction was blocked by the Payment Server because it did not pass all risk checks.

In case, the amount is not yet reflecting in your account request your bank to send us the details in writing to us on their letter head to [protected]@ibibogroup.com. This will help us in escalating the case with your bank as we once again confirm that the payment has not been received at our end.