[Resolved]  Government — passport

Address:

Mumbai City, Maharashtra

I have submitted my valid passport (for additional booklet) on 12th of december
i have been trying to trace it since then without luck
1090 is always busy and and internet only says 'your passport is in process'
all the verification process was completed in time and the local police station said it would arrive in 15 days.
It has been almost 1.5 months now and there was no sign or status on this
i went to the passport office then cbi in crawford only to be told my address verification was incomplete and i had to restart the process
i re-submitted the form albeit with the same address as on previous form as that is where i live since 1.5 years
if the police department had given an ok the first time itself, why did the verification fail?
and why are there no proper systems or answers in place
and how can it take over 2 months to get a booklet??
i travel for work and am incurring huge losses because of this wait