Great India Travels — Package and gifts promised not delivered

Address:Delhi

I booked two packages 7night /8 days for international holidays and 5 night /6 days for domestic holidays on June, 11, 2012. I was promised to delivery my package and gifts after verification call within a week. They even promised me on email dated 19th July, 2012 that due to some unforeseen circumstances could not deliver the courier. Now, within a week it will come and I am still awaiting. It seems the company is not interested and looks like a fake or cheat company and my hard earned money is taken by them by means of fraud. I have also read the similar stories of other consumers. I would request to join together and lodge a complaint with authorities, media and newspaper in a legal way so that these type of companies donot cheat their customers. We should also not bother about loosing some more money if we can teach a lesson to such company as called Great India Travels.

regards,
Tajinder Kharbanda
email : [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Gift Package — Package not delivered

I had to recieved a Gift Package from Hongkong. My friend posted it on 06/06/2009 but still it not got delivered. After tracking it says "Your item was handed over to Customs(REPUBLIC OF INDIA MUMBAI PAR) at[protected]:25:00". What should I do now. the package details are as follows:

EB[protected]CN

    Your item was handed over to Customs(REPUBLIC OF INDIA MUMBAI PAR) at[protected]:25:00

Timing Site Status
 [protected]:30:00 Posting
 [protected]:02:00 BASG Despatch from Sorting Center
 [protected]:04:18 SHENZHEN Arrival at Sorting Center
 [protected]:02:18 SHENZHEN Despatch from Sorting Center
 [protected]:20:00 GUANGZHOU Arrival at Sorting Center
 [protected]:59:00 GUANGZHOU Despatch from Sorting Center
 [protected]:54:00 REPUBLIC OF INDIA IN413001 Attempted delivery
 [protected]:00:00 REPUBLIC OF INDIA MUMBAI PAR Arrival at Sorting Center
 [protected]:25:00 REPUBLIC OF INDIA MUMBAI PAR Handed over to Customs
Dear Mr Tajinder Kharbanda,

Please accept our sincere apologies for the inconvenience caused to you.

As per your request we will be processing the refund of your package since you do not want to use the services.

Your refund is under process & your amount will be refunded back in to your bank account within 10-15 working days.



For any further query or assistance, please feel free to call us on[protected] or write us on [protected]@greatindiatravels.in


Thanks & Regards,
Online Support
Great India Travels

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Great India Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    23%
    Complaints
    30
    Pending
    0
    Resolved
    7
    Great India Travels  Phone
    +91 11 4378 3333
    Great India Travels  Address
    310, Verdaman Dimond Plaza, D B Gupta Road,Pahargunj, New Delhi, Delhi, India - 110055
    View all Great India Travels contact information