[Resolved]  Green Trends — Customer treatment

Address:Chennai, Tamil Nadu

We are not satisfied with the way the customers are treated in Green trends Ramapuram. The lady at the counter treats the customers like school kids and does not know to be courteous. Many a times we have noticed that the specialists who treat the customers are genuine when talking about the products and services offered, but the counter lady gives us a fake marketing of their products. Also, many a times she has been corrected by customers for cashing the wrong bill. Also, she has been noted for pointing out the customer's skin problem, hair problem etc in the public harshly, right at the counter. The customers feel embarrassed in this scenario.

Few days back, the same lady called the boycotted customers of Green trends Ramapuram, asking for the reason. This call sounded like a College Principal calling her students and enquiring about their leaves. At least she should have been courteous in asking for feedback. We have not seen this kind of customer treatment in the other chain o[censored]nisex saloons, and we request Kavincare to take care of the people their appoint in the responsible positions.
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Aug 13, 2020
Complaint marked as Resolved 
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