[Resolved]  Green Trends — Worst Haircut experience


Mysel[censored]daykrishna, I am a Green trends member from long time, never ever faced any bad experiences in Hyderabad & in Vizag, they are very professional and provided me with the best service whenever I visited for a haircut. But I visited Green Trends in Ongole on 15/11/2021 at around 12.30PM for a haircut, regret to say this, the worst service they provided me and made me cry with haircut.

I tried to explain to hairstylist which style I needed and even showed him my previous hairstyle photos but he never listened to me nor cared about what I was trying to say. So I called the concerned manager to complain regarding haircut and service, Then she assigned another guy to adjust the mess which had been done by the previous guy and offered me add-on service instead of taking my complaint.

When I asked about the feedback & complaint form at bill counter she told me that they are not taking any complaints at bill counter, and asked me to complain on web portal. Finally she gave me a bill receipt which was for basic haircut instead of advanced haircut.

Your hairstylist gave me the worst haircut and for covering his mistake your manager gave me a bill for a basic haircut which was unacceptable. So I would like to request the concern team look into this and get back to me with an explanation.
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Nov 19, 2021
Complaint marked as Resolved 
I have received email and call from the concern team and issue is resolved.
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