Gujarat State Road Transport Corporation [GSRTC]

[Resolved] Gsrtc — refunds

jhosnp

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

dear sir,
I was booked 3 tickets from dwarka to Ahmadabad for the travel on 07/03/2012 in GSRTc online booking .due to some inconvenience i was canceled my tickets on same day ie 07/03/2012.web page shows your ticket was canceled and you will get the refund rs624.i waited up to 9-10days but still i cant get any refund from gsrtc.there was no contact and customer care service in gsrtc online booking.please conside my complaint and do needful.here i am sending my details of tickets.

user id: jhosnp
NAME: ramesh babu
PNR.NO: G2472632
TRIP CODE: 1900DWKAMJSLP15

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Aug 13, 2020

Complaint marked as Resolved

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Comments

aakib125

from Mumbai, Maharashtra

Dear sir/madam

I booked my ticket in gsrtc online on 21/03/2012 from ANKLESHWAR TO MANSA.
I reached bus station at 00:20 my bus suppose to came at 00:45 I waited till 2:30 the bus didn't came to our
Station then I have to make some other arrangment. There is no controller at ANKLESHWAR station after 23:00 there is watchmen who guide us.So please take this matter as serious one and give me positive response. I suppose to get my money refund as soon as possible. And please take some strict action against this careless gsrtc department and there is no contact number so we contact. My ticket details are as follows

Bus Route:Surat to Vijapur
Pnr no:G2525374
Journey date:22/03/2012
Trip code:2300SERVILEXP51
Departure time:00:45
Waited time:02:20
Total waiting hours :2 hrs

Thanking you please take some action.

Yours faithfully Aakib Ladhani.

Hitesh K Buch

from Mumbai, Maharashtra

Dear Sir,

On 5.5.13, at 10.14 I booked tickets(Seat No 29-30 in 6.30 am Bus) for
6.5.13 ex Nehrunagar to Morbi and Rs.278/- debited to my account but I
did not received tickets through mail.

I again booked the ticket at 10.43 am for the same seat Nos.i.e. 29 &
30 and I got the tickets through mail but the amount of Rs.278/- was
again dbited to my account.

I request you to credit Rs.278/- to my account as it is wrongly debted twice.

Ref: PNR No.G4427559

Journey Date 6.5.13

I have tried many times to contact over phone but invain. I have also sent email but there is no response. Please let me know whether I should forget refund? Or you want me to go to consumers court for a pretty amount?

Hitesh K.Buch

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