Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I booked a bus to pick me up from Surat kamrej bus stand to Vadodara Makarpura bus depot. Once I received the ticket, I tracked the bus online using the bus number and found out the bus that was scheduled to pick me up at 4:11 pm has left before 4 pm. Not only did the bus leave 15 minutes before it's scheduled time, the bus did not wait for a considerable time and I did not receive a single call from the crew onboard. Moreover, I was not able to contact the crew myself as no crew number was provided in the message.

I request a complete refund for this journey as the bus left before its scheduled time, I did not receive any updates regarding this from the crew, and I couldn't contact the crew myself as no contact number was given

Gs42963793 this is my transition id and transection success full. ticket not received. gitamandr bus port to Mundra. date of travel 1.5.2024 time of travel 20.35. number of ticket 3 members. kindly help me and provide the tickets.
mobile number [protected]
mail id. e.[protected]@gmail.com

I booked a Wadi bus from Lunawada to Patan which my booking was from Himmatnagar to Patan but the bus arrived early at Himmatnagar bus station which was at 7 o'clock the bus left earlier than its time and the bus conductor didn't even inform us. We missed the bus so please refund our ticket booking money....

અમદાવાદ ઝાલોદ 6.20 am
આ બસમાં મશીનમાં ખામીને કારણે Ahmedabad થી હલધરવાસ ભાડું રૂ.30 ને બદલે રૂ.46 લેવામાં આવ્યું છે જે અયોગ્ય છે આ બાબતે ઘટતું કરશો આ બાબતે ગ્રાહક સુરક્ષામાં ફરિયાદ...

માનનીય મહોદયશ્રી,
અમારા દ્વારા ગુ.રા.મા.વા.નિગમ ના સક્ષમ અધિકારી ને ધોલકા-અમદાવાદ-ધોલકા વાયા.સરોડા બસ ચંડોળા ડેપો દ્વારા વારંવાર કોઇપણ જાતની પૂર્વ રચના વગર રદ કરી દેવા...

Rajkot to bagasara bus over speeding and dirty cleaning...

માનનીય સાહેબ શ્રી, હું ફરિયાદ કરનાર goverment engineering colege, Bharuch મા અભ્યાસ કરું છું છેલ્લા 2 Years થી updown કરું છું અવાર નવાર અમારી bus let પડે છે છેલ્લા 4 દિવસ થી આ બસ લેટ પડે છે અને ડ્રાઈવર નો contact કરતા...

Bharch depo bus bharuch to sirdi no 073583 date 13/03/24 time 9:06 from Kim chokri to surat I travel driver and conductor making non sense noise pollution in bus bye making loud speaker song without considering passenger willingness .so pleas make government bus noise pollution free and take disciplinary action against both...

Today I was stand meshana (radhnpur chockdi)the bus conductors had pickup me at stand and drop me haf way actually l am student and l have express student pass but conductor was not allowed me to travel the bus number is GJ 18Z 7173 (BHJ) date 07/03/2024 time 1:00pm...

I was travelling from Vadodara 19:15 to Surat by GSRTC VOLVO bus number 9261

The halt at hotel Raadhe at 20:20 was very bad experience.
Poor Hygiene,
No Refreshments,
Washroom Unhygienic
Food Quality worst.

Yours Sincerely
Bhautik Soni...

Bus time is 10:20 but bus is delay by 2, 3 hours bus name is Vapi mehsan (gurjarnagri) I have rush to go to ahemedabad, it’s very unprofessional, I have loss of 25, 000 who will compensate? At least you should inform us if bus got delay, it’s very frustrating and irritating thing...

Today i had very bad experience with driver and conductor of gsrtc. Bus coming from mundra depot and going to bhuj was passing from my Village patri. I have a little pocket parcel of book . I requested them to take my parcel but they didn't responded to me they ignored me like that they aren't hearing anything. Without responding me they started the bus that moment I was very hurted. Ive stared my bike and reached to the next stop vanki....

Respected sir,
Date Of the Incident: 27/02/2024
Bus No GJ 18 Z 7001

This is the complain regarding the GSRTC bus No. GJ 18 Z 7701 the driver and the conductor as allowing the passenger to drop from the bus even they were not at there station and in between the signals and during that the period of time the door hurts me because the conductor was not aware of the ongoing traffic and he open the door and due to...

ડેપો મેનેજર સાહેબશ્રી

સુરત થી બારડોલી તરફ જતી સાંજના સમય ની બધી સુરત ઝોન ની બસો માં મુસાફરો સાથે પક્ષપાત થાઈ રહ્યો છે.
મુખ્ય મુદ્દો એ છે કે મુસાફરો પાસેથી બસ નું...

દાહોદ અમદાવાદ 5.20 pm તા 26.02.2024 બસ ખાલી હોવા છતાં હલધરવાસ ચોકડી ઊભી રાખી નથી તો આ બાબતે કાર્યવાહી કરવી...

Date 21/02/2024 bus time 8 Madhupur to ambaji i have travel in this bus from nehrunagar ahmedabad to khedbrahma nehrunagar bus pickup time 8 pm bus pickup me 8.45 so let and after Star next stop gita mandir driver and bus conductor have long break 40 min so long and after highway multiple stop and long break and rude behavior so plaese inquiry this bus driver and conductor and informed me

Pranav Suthar...

On 1st February I was booked my tickets for bhavnagar to Ahmedabad and return ticket from Ahmedabad to bhavnagar but gsrtc was cancelled my tickets for no reason. Now question is that how can I go for my exams at time on 22 February 2024. Please provide me my seat for exam
This is a humble request to gsrtc
Thank you 🙏🏻...

અમદાવાદ થી ઝાલોદ 5.20 pm હલધરવાસ ચોકડી બસ ઉભી રાખવામાં આવી નથી આ બાબતે કાર્યવાહી કરવી તા.19.02.2024...

Bus no. GJ 18 Z 9471.
Silvassa to Somnath Bus
Charging port not working
How you give to service your customer???
I am very dissatisfied.
Gsrtc didn't take care your customer.
This is my 3rd time experiance.
You take your charge from your customer but didn't care your customer....

Hii, I am from Alina.

I daily go to college in bus.
But when I was reach the bus stand and waiting for long time such as 1-2 hour bus are coming.
It cause I was late daily for go to
my home.

So I request you to getting a new
bus of my village between 12:00 to 1;00PM of Mahudha to Alina, many other students also traveling with me and they will also suffering from the problem.
br...