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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Jan 30, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints(4403)

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N
nirmesh1
from Ahmedabad, Gujarat
Jan 30, 2025
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Bus cancel thava babat.

Gandhinagar - arnej na passengers vadhu hova chhata bus frequently cancel Thai jaay chhe jena lidhe passengers ne pass hova chhata time sachavava private vehicles ma javu pade chhe....
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Nishan Rupareliya
Nov 4, 2024
Dec 17, 2024
This thread was updated on Dec 17, 2024
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After Payment ticket not confirmed

Website: Official Android application of GSRTC

Amount Debited but ticket is not confirmed yet
Reference number GS50358121 and Date of translation is 04/11/2024
please reply my complaint...
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nirpandy
from Kapadvanj, Gujarat
Sep 26, 2024
Dec 17, 2024
This thread was updated on Dec 17, 2024
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SUBJECT:-we required Sarkhej -Motizer Bus Schedule time is 5.20 pm from Sarkhej

Address: AT.PO.NIRMALI,TAL-KAPADWANJ,DIST-KHEDA

તા :26/૦9/2024
પંડ્યા પંકજ પ્રવીણભાઈ
ગામ: નિરમાલી

પ્રતિ શ્રી
ડી સી.સાહેબશ્રી
ગુજરાત એસ .ટી.
હિંમતનગર

વિષય : સરખેજ -મોટીઝેર-બાયડ બસનો સમય ૫:૨૦ રાબેતા મુજબ...
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J
Jayveer09
Aug 20, 2024
Aug 20, 2024
This thread was updated on Aug 20, 2024
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I completed the transaction but did not received the ticket.

I paid the transaction amount successfully still I didn't received the sms/email for the ticket.

UPI Ref No:[protected]...
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N
Nikekta
Aug 8, 2024
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Bus is not arriving at bus stop daily

Rajkot Wankaner route bus is not arriving at hospital chowk bus stand while all other buses has been arriving except Rajkot wankaner bus. Passengers who do daily updown is suffering from so many days....
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V
Vibs29
Jul 10, 2024
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Continue route in rainy season till shankhalpur

ડિવિઝન ઓફિસ મેહસાણા
ડેપો મેનેજર શ્રી ચાણસ્મા

આપ સાહેબશ્રી ને જણાવવા નું કે હું છેલ્લા ત્રણ વર્ષ થી ઉપડાઉન કરું છું ચાણસ્મા થી બેચરાજી.ચાણસ્મા થી બેચરાજી વાયા...
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J
Jashu gohil
May 27, 2024
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Address: Katargam to kodinar

DEAR SIR/MAM
I travel for katargam to kodinar bus no GJ 18-AZ8503 for monthly travel this BUS BUTCharging point not working THIS PROBLEM DAILY SO REGULAR START CHARGING POINT

REGARDS FOR
GSRTC REGULAR CUSTOMER
MR.gohil jashu
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    M
    mpjani767
    May 16, 2024
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    ac not working

    Address: palitana

    *GSRTC m-Ticket*PALITANA TALETI to AHMEDABAD NEHRUNAGARName:Param JaniTripCode:1345PLTTABDAC45 DOJ:[protected], :13:45:00, AC LUXURYSeatNo: 15, 16BoardingPt:PALITANA TALETI

    I am travelling in this bus in which ac is not working at all...also bus conductor doesn't ans properly...please mind this problem and try to solve...because in ac bus there is one only way to get air in and that was AC. ald also if you charge for that...
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    S
    Srparmar
    from Jasdan, Gujarat
    May 13, 2024
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    Not available drinking water facility at ma khodal hotel tarapur

    I have booked my ticket for Surat to Limbdi on dated 13.05.2024 with bus no.GJ18Z8604. AS bus stop on hotel Ma KHODAL at Tarapur. There is no even drinking water facility. Why should GSRTC stop such hotel. Can you wish we forced fully buy bottle of drinking bottle to drink water. Plz suggest what should I do....
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    J
    Jahid Kadarbhai Garana
    May 1, 2024
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    Drinking water service unavailable

    Address: Rajkot

    Drinking water service Unavailable today Now 01/05/2024 Time 12:08 pm
    And platform No. 20 wall Clock Not working...
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    V
    Vishnu Kumar leuva
    from Ahmedabad, Gujarat
    May 1, 2024
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    Driver bed behaviour

    લુણાવાડા અમદાવાદ 11.20 તા.01.05.2024
    હલધરવાસ ચોકડી ડ્રાઈવર દ્વારા દાદાગીરી કરવામાં આવે છે ખરાબ વર્તન કરવામાં આવે છે જે સંદર્ભે કાર્યવાહી કરવી નહિં તો મુખ્યમંત્રી સુધી લેખિત...
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    A
    Aditya Prabtani
    from Palitana, Gujarat
    Apr 29, 2024
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    Bus arriving time

    Address: Savarkundla Bus Station

    I'm belong from Palitana and I travel thru bus of savarkundla depo. The route of this bus is savarkundla to krishnnagar vaya Palitana. Bus time to arrived in Palitana is 6.50am but bus arriving at 7.20, 7.30, 7.40or 7.50am(sometimes). Savarkundla depo manager is not unknown about this about problem but then also not taking such a major action on this, because of this i get late for my college everyday, so i am requesting to take action about...
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    P
    Paresh Chauhan 07
    from Vasai-Virar, Maharashtra
    Apr 28, 2024
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    Regarding Refund Issue

    PNR No. G[protected]

    OB reference: GS43281021

    The bus was running late almost 3 hours. I got the call from the office that bus was running too much late. I had not travelled into the bus and raised the request as per the call recieved from the GSRTC officials. Please refund me for the same as I had not travelled in the bus.

    Please provide me the refund....
    +2 photos
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    H
    Hemant Pathak.
    Apr 24, 2024
    Apr 24, 2024
    This thread was updated on Apr 24, 2024
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    Miss behave of Prantij depo Bus conductor.

    I boarded from Modasa to go to Lunawada...the ticket cost 46 rupees...I gave them 56 rupees...they were about to give me 10 rupees back. When I asked them to get my money back, they started talking to me rudely, Abuse me and insulted me... saying that I was going to take some money and run away. And kept the bus standing and told me to get off from my bus... Otherwise I will take you to the police station. I was misbehaved for asking for...
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    P
    Panah Mavani
    Apr 22, 2024
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    I booked a bus to pick me up from Surat kamrej bus stand to Vadodara Makarpura bus depot. Once I received the ticket, I tracked the bus online using the bus number and found out the bus that was scheduled to pick me up at 4:11 pm has left before 4 pm. Not only did the bus leave 15 minutes before it's scheduled time, the bus did not wait for a considerable time and I did not receive a single call from the crew onboard. Moreover, I was not able to contact the crew myself as no crew number was provided in the message.

    I request a complete refund for this journey as the bus left before its scheduled time, I did not receive any updates regarding this from the crew, and I couldn't contact the crew myself as no contact number was given
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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      E
      e.vimal
      Apr 19, 2024
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      Address: mundra

      Gs42963793 this is my transition id and transection success full. ticket not received. gitamandr bus port to Mundra. date of travel 1.5.2024 time of travel 20.35. number of ticket 3 members. kindly help me and provide the tickets.
      mobile number [protected]
      mail id. e.[protected]@gmail.com
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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        P
        Patel Dhruvkumar hasmukhbhai
        Apr 6, 2024
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        Bus did not stop at Stop. (Karjan cross highway)

        Address: Karjan cross highway

        The bus did not stop at the Karjan cross highway stop and went through the Karjan bypass over bridge.

        Conductor miss behavior with passenger.

        Bus number GJ-18-Z-9881
        Bagasra - Surat...
        +1 photos
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        Y
        yashvi12
        from Surat, Gujarat
        Apr 1, 2024
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        refund not processed for cancelled ticket - complaint

        
My name is yashvi savani, and I am writing to bring to your attention a concerning issue I have been facing regarding the refund for a cancelled ticket.

        Approximately two months ago, I had to cancel my ticket with OB number GS36587489 and GS36586786. Despite the lapse of this considerable period, I regret to inform you that I have not received the refund for the cancelled ticket.

        I have already taken the necessary...
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        P
        Patil Himanshu 4196
        from Himatnagar, Gujarat
        Mar 26, 2024
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        My ticket booking refund

        Address: Himmatnagar Bus depo

        I booked a Wadi bus from Lunawada to Patan which my booking was from Himmatnagar to Patan but the bus arrived early at Himmatnagar bus station which was at 7 o'clock the bus left earlier than its time and the bus conductor didn't even inform us. We missed the bus so please refund our ticket booking money....
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        V
        Vishnu Kumar leuva
        from Ahmedabad, Gujarat
        Mar 23, 2024
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        Tiket rate over hi

        Address: Ahmedabad

        અમદાવાદ ઝાલોદ 6.20 am
        આ બસમાં મશીનમાં ખામીને કારણે Ahmedabad થી હલધરવાસ ભાડું રૂ.30 ને બદલે રૂ.46 લેવામાં આવ્યું છે જે અયોગ્ય છે આ બાબતે ઘટતું કરશો આ બાબતે ગ્રાહક સુરક્ષામાં ફરિયાદ...
        +1 photos
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