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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated Mar 1, 2024
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

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+91 80 2676 7702
1764
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Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
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380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints(4377)

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P
paresh bhai
Mar 1, 2024
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Bus service is very slow

Address:Surat

Bus time is 10:20 but bus is delay by 2, 3 hours bus name is Vapi mehsan (gurjarnagri) I have rush to go to ahemedabad, it’s very unprofessional, I have loss of 25, 000 who will compensate? At least you should inform us if bus got delay, it’s very frustrating and irritating thing...
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J
Jaynil goyal
from Mundra, Gujarat
Feb 29, 2024
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Having very bad experience with bus driver and conductor

Address:Patri taluko mundra kutch gujrat - 370421

Today i had very bad experience with driver and conductor of gsrtc. Bus coming from mundra depot and going to bhuj was passing from my Village patri. I have a little pocket parcel of book . I requested them to take my parcel but they didn't responded to me they ignored me like that they aren't hearing anything. Without responding me they started the bus that moment I was very hurted. Ive stared my bike and reached to the next stop vanki....
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Respected sir,
Date Of the Incident: 27/02/2024
Bus No GJ 18 Z 7001

This is the complain regarding the GSRTC bus No. GJ 18 Z 7701 the driver and the conductor as allowing the passenger to drop from the bus even they were not at there station and in between the signals and during that the period of time the door hurts me because the conductor was not aware of the ongoing traffic and he open the door and due to...
+1 photos
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ડેપો મેનેજર સાહેબશ્રી

સુરત થી બારડોલી તરફ જતી સાંજના સમય ની બધી સુરત ઝોન ની બસો માં મુસાફરો સાથે પક્ષપાત થાઈ રહ્યો છે.
મુખ્ય મુદ્દો એ છે કે મુસાફરો પાસેથી બસ નું...
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Feb 26, 2024
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Dahod Ahmedabad bus not hold

દાહોદ અમદાવાદ 5.20 pm તા 26.02.2024 બસ ખાલી હોવા છતાં હલધરવાસ ચોકડી ઊભી રાખી નથી તો આ બાબતે કાર્યવાહી કરવી...
+1 videos
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1
17a
from Khedbrahma, Gujarat
Feb 22, 2024
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Conductor and driver rude behavior and multiple pal long beak and long time break

Date 21/02/2024 bus time 8 Madhupur to ambaji i have travel in this bus from nehrunagar ahmedabad to khedbrahma nehrunagar bus pickup time 8 pm bus pickup me 8.45 so let and after Star next stop gita mandir driver and bus conductor have long break 40 min so long and after highway multiple stop and long break and rude behavior so plaese inquiry this bus driver and conductor and informed me

Pranav Suthar...
+2 photos
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J
Jaydeep Solanki 1204
from Bhavnagar, Gujarat
Feb 20, 2024
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About Ticket Cancellation

Address:Plot no.1183, Aksharpark Society, Bhavnagar

On 1st February I was booked my tickets for bhavnagar to Ahmedabad and return ticket from Ahmedabad to bhavnagar but gsrtc was cancelled my tickets for no reason. Now question is that how can I go for my exams at time on 22 February 2024. Please provide me my seat for exam
This is a humble request to gsrtc
Thank you 🙏🏻...
+3 photos
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Feb 19, 2024
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Bus not not hold

અમદાવાદ થી ઝાલોદ 5.20 pm હલધરવાસ ચોકડી બસ ઉભી રાખવામાં આવી નથી આ બાબતે કાર્યવાહી કરવી તા.19.02.2024...
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R
raj Kachhadia
Feb 18, 2024
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Mobile charging port

Address:J202, Radhe residency, mota varachha, Surat

Bus no. GJ 18 Z 9471.
Silvassa to Somnath Bus
Charging port not working
How you give to service your customer???
I am very dissatisfied.
Gsrtc didn't take care your customer.
This is my 3rd time experiance.
You take your charge from your customer but didn't care your customer....
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M
Mohmmaduvesh
Feb 16, 2024
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To get a bus for specific village

Address:Malekvada, Alina.

Hii, I am from Alina.

I daily go to college in bus.
But when I was reach the bus stand and waiting for long time such as 1-2 hour bus are coming.
It cause I was late daily for go to
my home.

So I request you to getting a new
bus of my village between 12:00 to 1;00PM of Mahudha to Alina, many other students also traveling with me and they will also suffering from the problem.
br...
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T
thevikasroy
from Ahmedabad, Gujarat
Feb 16, 2024
Feb 16, 2024
This thread was updated on Feb 16, 2024
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Bus available and schedule

Being a constructive critic of the society, I'm filing complaint against the transportation services of BAVLA - 382220. The Buses are not available from past 2-3 days of longer route and of the one which is for HIMMATNAGAR. I would like to portray on the horizon of GSRTC service that there is no such helpdesk or proper instructor for the same. Commuter's find it harsh and it point's out the fingers on GSRTC....
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Feb 7, 2024
Feb 7, 2024
This thread was updated on Feb 7, 2024
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Bus not hold kare

ઝાલોદ બેચરાજી 5.30 તા.07.02.2024 બસ ખાલી હોવા છતાં ઊભી રાખી નથી આ બાબતે કાર્યવાહી કરવી. આ ડ્રાઈવર હંમેશાં બસ ઊભી રાખતા નથી પોતાની જાગીર સમજે છે...
+1 videos
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A
Amishv
Feb 7, 2024
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Gaslighting of management

Dear GSRTC Customer Service,

I am writing to express my frustration regarding the inconsistent luxury service on GSRTC buses, specifically my recent experience on 7 February from Rajkot to Ahmedabad. The management cited the conductor's absence as the reason for downgrading the service.

This is not an isolated incident, as different reasons have been provided on multiple occasions, leading to a lack of transparency...
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G
Gujjubhai
Feb 3, 2024
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I am complaint for holding time

The khambhat Modasa bus hold at kapadwanj pankhiya the bus staff take more time at thair, the passengers are much more waiting in the bus...
Please do the needful.
03.02.24....
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Respected Sir/Madam,

I, Abhisekh Parmar, with address bardoli, would like to submit my application as follows:

Summary of my concern:

Bus Number: GJ-18-Z-6495
Incident Date: 02-Feb-2024
Incident Location: Surat
Conductor's Behavior: Criminal offense with regular passengers

I bring to your attention that the incident has violated our rights as passengers....
+1 photos
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N
nirmesh1
from Ahmedabad, Gujarat
Feb 2, 2024
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St depot himmatnagar

આજે સવારે સપ્તેશ્વર - સરખેજ ની બસ ગાંધીનગર - ઘ -2 થી, 8:10 ની આસપાસ પસાર થયેલી છે.

બસ ખાલી હોવા છતાં ડ્રાઈવર ભાઈને ઉભા રહેવા માટે ઈશારો કર્યો તેમ છતાં ઉભી રાખેલ nathi.

સવારે...
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H
hardik dabhi
from Bhavnagar, Gujarat
Feb 1, 2024
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Time sir the bus does not come to the depot and the depot does not give the same answer

Address:agiyali bhavnagar

The bus doesn't come to the depot on time and they don't even give the same answer there and when the bus cancels during peak hours, which bus to take its place and if there is a problem in the journey, if the bus stops, they don't even replace it with another bus....
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M
Meghna Bhatt
from Mumbai, Maharashtra
Jan 31, 2024
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Complaint about timing of bus from daman to valsad

This happens every Wednesday. This driver whose name I don't know never comes on time while taking evening bus which should be at 7.30 p m from daman to valsad. Bus number is GJ 18 Z 6324 . Some days the bus leaves at 7.20 instead of 7.30 which causes great difficulty to daily commuters like us .Today on 31.01.24 the bus came late and it stopped at a liquor shop as the driver wanted to purchase liquor . Also the driver and conductor misbehaved...
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M
Meghna Bhatt
from Mumbai, Maharashtra
Jan 31, 2024
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Misbehavior of driver and conductor

Address:Daman - valsad

This is regarding bus journey from daman to valsad in bus no GJ18. Z6324 ON 31.01.24 .The bus was already delayed because driver stopped the bus at a liquor shop to purchase liquor he kept in bus till it reached valsad depot. Also the lady conductor misbehaved when I asked her to return change . The driver stopped the bus in between and started fighting with us which resulted in waste of time. This driver comes on this route every Wednesday...
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Address:Bagasara

I am complaining about this issue after experiencing it more than 10 to 15 times. Not a single bus even luxury buses are going properly. I am talking about route of Nadiad to Bagasara and Bagasara to Nadiad . Firstly every bus from Nadiad to Bagasara is atleast 1 hour late. Is this a joke or what. Every time this happens and bus is always filled more than it's seats. Every time minimum 30 to 40 people are just standing inside the bus and...
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