[Resolved] H.P. Deskjet printer F 2418 — defective printer supplied by dealer

arunesh agarwal

from Chandigarh, Chandigarh

Address:

Chandigarh, Chandigarh

I had purchased a printer (H.P. model no. F 2418) from M/S 20 Computer warehouse vide their invoice no 445 dated 21.11.2009. The printer is not working since the date of its installation. On complainning to dealer he told us their is no ink in printer and charged Rs 150 from me. But printer was still not working. Again I approached the dealer who again charged Rs. 500. But printer has not worked.

I called the HP helpline and got the address of service center. On approaching the service center M/S Redigton India Ltd. S.C. O. 5, Ist floor, sector 20 D, Chandigarh,
he asked me either to pay Rs. 1800 as repair charges otherwise contact the dealer.

I again approached dealer but he refused to repair it or replace it.

I had contacted HP helpline, service center. dealer but no body is caring to help me out. Even I could not get a single copy printed since I purchased the printer.

ARUNESH AGARWAL, 513, Sector 11 B, Chandigarh-160011. Mob No. [protected] , [protected]

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Aug 13, 2020

Complaint marked as Resolved

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