HP India Customer Care
HP Inc.
Customer satisfaction rating: 10%
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2749
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
253
157


Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


View More Information...

Customer satisfaction rating
10%
Complaints
2749
Pending
387
Resolved
216
So far so good - The company responded to our notifications and is working on resolving complaints.

HP India related photos (357)

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HP India Customer Care related pictures (357)

HP India Complaints & Reviews

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HP — Non working of laptop.

 vickykumarmodak on Jan 23, 2017
HP PAVILLION 11-K107TUX360 (P3C91PA)
Dear Sir,
I bought Hp pavilion 306 laptop on 11th April, 2016. I don’t have good knowledge about technical terms. After a few day of purchase, the laptop used to turn off without any reason. I called the hp support who guided me to go through different processes like system check etc. but it did not work. Then an engineer named Mr. Naveen visited it and open the hardware of the laptop. I asked the reason but he could not give any satisfactory result. but he could no restore the laptop and the problem persisted. Then a senior engineer attended...
Complaint comments  Read comments Complaint category Computer Software

HP India — Sold me a already used laptop

 Vineet Khare on Jan 22, 2017
I bought my laptop from r.After buying this laptop [hp ay089tu]..when i came at home i saw some scrathes on the front side ...i ingored it.because when i buying this the representative told me that while making ready ur it would get rush thats why..but when on the day in the sunlight i saw it has a too much scrathes and rough surface ..anyone who saw this tell me that this laptop is already used ..not only that it has scraches on its edges.. i atteched some photos also, i paid for a brand new laptop so i want a brand new laptop..not a used one . thankyou...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — HP Pavilion 13- A201tu

 Abin Absalom on Jan 19, 2017
Hii I'm Abin. Recently i changed the touch screen of my laptop through ADP because of a small damage. But after that am facing a lot of problems in my display.such as, when i open a white tab the colour of white indicates pale red colour.And a small black mark also in the down left corner of the screen. I filed another case through HP ONLINE CASE BOOKING NUMBER.But they closed that case telling it will not cover under warranty and ADP. The thing is, they did not even check the laptop.They asked me some snapshot of that issue and i mailed.(Even that issue is not properly visible in that snaps)then...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP — Printer hp deskjet GT 5820 .. indicating ink problem and nt printing..

 Shashi kumar saini.Advocate on Jan 17, 2017
Respeted sir.. i purchased this HP deskjet GT 5820 printer for home use only 2 months back. printer always shows error ink cartridge failur tricolor..and after some time it print normal...but yet this error occur regularly permanently and i am unable to print any important document..Please register my complain and solve my printer problem..inks are look like full in bucket.
thanking you..
Shashi Kumar Saini, Advocate
Shivaji nagar, Saharanpur..UP
pin 247001
MOB 9411673620, 8192935000
prodect serial no..CN68K3G11C
product no..M2Q28A...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Laptop on time and waking up from sleep and hibernation

 Dhwaanii Arora on Jan 16, 2017
The HP laptop Pav x360 Convert 13-u132TU was purchased on 1 January 2017. Within a span of 10 days, the laptop started creating problems by taking at least 3 minutes to wake up from sleep/hibernation. To wake up from sleep mode, the laptop's lid is lifted but nothing appears except for a black screen for about 1.5 minutes. Then the lid has to be put down again and then opened again and this process repeated another time to finally get the laptop to come on. Same is the case with hibernation This laptop, being 7th gen, i5 processor takes 5 minutes to process information in it (EVEN THOUGH THERE ISNT...
Complaint comments  Read comments Complaint category Electronics & Appliances

HP India — New hp laptop

 Vikram Rajvanshi on Jan 11, 2017
Hello. I recently bought a laptop from an authorised hp dealer. This machine featured integrated full version of ms office. It has been 5 days and i have been unable to activate the same. I bought this machine for official purposes and hence, it is imperative that my ms office becomes functional as soon as possible. I launched a complaint with hp support and after 4 days of regular correspondence, they withdrew and asked me to mail microsoft instead. It was assured to me on the first day that hp will resolve the issue along with microsoft. The details of my complaint are:

Case id...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — HP 678 2-pack Black Original Ink Advantage Cartridges

 Venugopalan Venkitan on Jan 10, 2017
Online Order placed with advance payment on Jan 04 2017 for same day delivery. Order ID 829869. Item not delivered till this time, i.e. Jan 10, 2017 10 am. Airway bill given by HP is wrong as per Blue Dart. Contacts to HP customer toll free number several times has not resulted in no response. Four e-mails sent to HP estore India remain unresponded. Really disappointed the way a reputed multi-national company like HP handles customer service....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

HP — Hp monitor 19ka

 K Thiruppathy on Jan 8, 2017
Sir, I K Thiruppathy have purchased one hp monitor 19ka through AMAZON shopping in Dec 2016. since the first installation of said monitor having some problem about changing of display colour automatically while using the PC. Hence, i request you to kindly arrange replacement of above monitor as the same is still in warranty period.

thanking you and an early action is requested please....
Complaint comments  Read comments [3]Complaint category Computers & Accessories

HP Compaq Laptop — HP Printer 2520

 Lokesh Shrivastava on Jan 6, 2017
Abhi kuch din phle 22/12/2016 ko hp ka printer karida hai
or jb mne ye printer ghr m khol kr on kiya to
hi ye peper sensor error aane lga
m ne hp service center m bt ki wha se ek engeener bheja gya
wo technicain printer chek krke bola ki eska kuch part mangwana pdega
aaj 10 se 15 din ho gye abhi tak hp wala technicain nhi aaya hai
aur usko call kro to bolta hai ki ek do din m saman aa jayega to aata hu
aaj bhut din ho gye hai abhi tak wo nhi aaya hai
pls meri help kare...
Complaint comments  Read comments Complaint category Computers & Accessories

HP — Laptop with manufacturing defect

 Xahur on Jan 5, 2017
Sir,
I have recently purchased a laptop hp 14-AMO20TU on 20/11/2016 price Rs 34790. The laptop is making annoying crackling noise which l communicated to the dealer however he at first said it is normal and when I personally contacted him he said it can't be solved and asked me to contact HP authorities. I put a complaint with company who advised me to go for hard disk test which I did but the problem didn't resolve which I communicated to them. Now I am being asked to install SSD drive on my laptop which is quite rediculous as it seems to be a manufacturing defect which they should either...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

HP India — Hp laptop spectre v 122 tu non receipt of care pack certificate

 deepoo1 on Jan 4, 2017
Dear sir / mam,

I poonam singh, had purchased an hp laptop (Model hp spectre 13v 122tu, s/n: cnd63518qk) on 10th nov 2016 thru geonet it mall situated at kharghar navi mumbai. Self paid a premium amount of inr 1.40 lakhs for the same. On advise of the sales person mr harish (Mob no: 9773993384) self bought an extended warranty program for the laptop for a sum of inr 23, 404/-

But to my dismay i have still not received any extended warranty confirmation from any of the hp official and its almost close to 2 months now. The extended warranty job was done by iqor global...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — HP Pavilion 13-A201tu

 Abin Absalom on Jan 3, 2017
My laptop touch has broken but it cover under ADP. So last December i filed a complaint and one agent who came from HP service centre Bangalore .and while repairing time the power cable and the newly installed touch has broken.Again they took 2 weeks for repairing that. but the problem is my laptop display still red in colour. It is not like my old display.How many days it will run neatly i don't know.Worst service i ever seen.Lot of struggle i faced....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Hp deskjet ink advantage app in one printer 5525

 vnradhakrishnan on Jan 2, 2017
Dear sir,
My printer 5525 is out of warranty. A few days ago, it suddenly stopped printing. I carried the printer to your authorised service centre, opposite manipal hospital in kodihalli. After examining the printer, the service man told me that it required some parts which hp had stopped supling and the printer is an obsolete one. When i checked online site of hp, i find that 5525 is not mentioned in the retired list. If that be so, do you have the part a new print head to replace
In 5525 so that i need not go for another one.
Further if you do not the spare, that i am left...
Complaint comments  Read comments Complaint category Computers & Accessories

HP — Laptop

 Lavakush Mani Tiwari on Jan 2, 2017
Sir,
I bought a HP laptop on 1st Jan 2016 due to some problem they changed my laptop's motherboard in Oct 2016 under warranty but they put a duplicate and old motherboard. Now it was creating some problem after some days of replacement. Now I want to return this laptop.
I complained to HP about my problem they got the problem but here came new problem that the Serial number of my laptop was miss - matched as HP assistance was detecting some other Serial number and on laptop was something else.
They asked me whether anyone came to me to update some software after changing...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Complaint against hp centre located at chenoy hp centre chenoy trade centre secunderabad

 Praveen2017 on Jan 2, 2017
The sales person misled me first on the price and next on the service. Very bad experience and low csat. Pls take action against the hp center located at chenoy trade centre secundrabad phone number +914066143478.
The person talk lacked integrity and main aim is to sell by hook or crook. No facts communicated and jack up the price with stupid conditions.
Overall zero csat
Geetha
Pls contact me at praveen_k_n@yahoo.com...
Complaint comments  Read comments [1]Complaint category Computer Hardware

HP India — Paytm cashback is not received for laptop purchased under diwali celebration scheme from HP india.

 jelin mehta on Jan 1, 2017
I have purchased a laptop 15-AY503Tx from HP shopping.in with Order ID 787708 under Paytm HP diwali celebration offer in which mention that order above Rs.10000 will get 10% cashback amount of order within 30 days of order place but its already more than 30days, but i still not get cashback amount and i have contact many time with HP sales team over phone and Email but there is not satisfactory reply why i am not eligiable for cashback. While placing order i have contacted HP sales team at 1800 180 1810 and their representative confirm that my order is eligeable for 10% cashback.

So,...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Recover the folder and files

 sathish mit on Dec 31, 2016
I stored the folder in program files in this pc drive. unfortunately, i refersh my pc. so, that folder in program files are now deleted. i don't know this is happen. now, i want that folder and the inside files on that folder.And also i hidden the files. My precious files are in that folder. please, kindly reply to me how to restore that folder and that file. please, help to me. my pc os is windows 8.1

thank you....
Complaint comments  Read comments Complaint category Computer Software

HP India — Keyboard

 gsauto on Dec 31, 2016
Dear Sir,
Model Number:KBAR211
CT:BEXLA0ALA373W5

We have brought HP Desktop 280G2 W755PT 13/5/500
through Invoice No:SLSP-12753 dt 17/12/2016 from
Sri.Lakshi System products-Chennai

The above said Key board is not working properly.Key's
are not functioning properly.Some of the Key's are struck

So request you to to replace the same immediately. We
have informed this to Lakhsmi system. Their Engineer also understood directly.But not yet replaced

Our mail id: chennaiwarehousegs@yahoo.com...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Laxity in service

 bino74 on Dec 31, 2016
From,
BINO JOY
Redemption code : 90258608
Notebook Part/Model no : HP Notebook 15-ay019TU
Notebook Serial No : CND62832G3

I have paid Rs.499 on Sept.3-2016 for getting the extended benefit and got your conformation mail on Sept.06.2016 that benefits will be sent within 4 weeks. But not yet get the benefit even after 15 weeks .I have reminded you thrice and you have send a link of antivirus which is not working. Warranty paper is not yet received.
I wonder how a Company like HP can ignore their customers in a competitive environment. It is not fair...
Complaint comments  Read comments Complaint category Computer Software

HP India — Login problem

 latha1980 on Dec 30, 2016
Dear Sir,

I have wrongly mentioned my email id during my registration. So I could
not receive the activation mail. Kindly reset my registration and help
me to new registration.

Consumer id: 37904

Cons. Name. Prabhavathi A

E-Mail ID : latha.arasavalli@gmail.com

Contact No. 7799843399

please send activation link to above mention email.

Please do the needful....
Complaint comments  Read comments Complaint category Gas Stations

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