HP India Customer Care
HP Inc.
Customer satisfaction rating: 11%
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2932
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
329
down
188


Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


View More Information...

Customer satisfaction rating
11%
Complaints
2932
Pending
160
Resolved
275
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So far so good - The company responded to our notifications and is working on resolving complaints.

HP India related photos (393)

HP India Complaints & Reviews

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HP India — misbehaved

 kasem on Jul 20, 2017
Dear Sir/mam

This complain is regarding misbehaved by HP's representative

I had purchased the printer from HP Co. and they promised that if something will happen wrong with the device i purchased, they will do that device fine but in the given guarantee time.

On 20/12/16 I had purchased the device, and was getting problems from the time i took the that.

I placed numerous of times complaints regarding the problems i was facing but they never given me response.

Few weeks before i got frustrated with from the product so i called...
Complaint comments  Read comments Complaint category Printers

HP India — extrememly poor service and rude customer help providers

 Vishesg on Jul 20, 2017
Hp aims to build up an advance technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. Is that really true?
Because when it comes to providing service to the customer it is really really poor. What is the use of the technology if customer can't get the service for the product.
I purchased my laptop on 9th june 2017, HP pavilion 15- AU620TX . I was informed by the registered dealer that i can 999 for one year theft and insurance claim and 2 years of extended warranty. He also told me for 999 u can get accessories...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — (1.5)+ months finished issue not resolved till now!

 Amrendra Singh12 on Jul 20, 2017
Dear T G Sureshbabu & Consumer Support Team,

I am Amrendra Kumar. I am providing my Notebook Details below.

Product Description: HP 15-r022tx Notebook PC
Product Number: J6M27PA
Serial Number: CND42891P0

I am also providing my all Case details below.

HP Reference Number: 5000820906
Case No: 5000560793
Case Number: WO-000373276
Case No: 5001155007
Current Case No: 5001564985

I have mention all the details above regarding my Single Notebook issue. Past 50+ Days i am faceing issue....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — so much delay in the replacement doa

 rakesh Khurana on Jul 19, 2017
Dear sir,

I bought a laptop (Hp pavilion notebook 15-au111tx) from computer
Planet, rohtak. After some time few problem arise in my laptop. After
So many visits of engineer he did doa. And i submitted my laptop on
10th june at computer planet. But still i haven't receive my
Replacement unit. When i ask hitesh khurana about my laptop, he makes
Excuses for delay. He can't give any replacement or refund to me.
Please provide my replacement unit as soon as you can and also extend
My laptop warranty.

Serial number of product:...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hp15-k112tx

 anandtapas on Jul 19, 2017
- i purchased a laptop on 08th november 2014,
- just within a year and couple of months i. E. Around january 2016 my first battery malfunctioned which came with the laptop,
- i purchased another battery pack from original hp shop (Currently installed in my laptop), i strongly feel that i must have received faulty battery alongwith my laptop at the time of purchase, since i was not aware of this problem before i threw my old battery without keeping any record of it. But i still have the original battery bought.

Now - as per the technician at hp centre - the mother board...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Hp — hp laptop care pack

 nitin singh nitin on Jul 19, 2017
I bought a hp-ba028ax model laptop on 22 may 2017 from sky solutions private laxmi nagar new delhi for 36000. Alongwith this laptop i took a carepack to extend its warranty for two additional years.. But the product was faulty and it was replaced under doa.. I took a new version, hp 15au620tx on 11 june from the same retailer.. And i requested hp to transfer my carepack to my new laptop.. The carepack was transferred to my new laptop but on the link provided it was showing that the regular warranty is valid upto 30 april 2018 and carepack warranty upto april 2020 while it should have been by 10...
Complaint comments  Read comments Complaint category Insurance

HP India — no satisfactory service support through toll free number

 ANTONY PRABHU on Jul 17, 2017
My service case id is 5001373462, for laptop note book series, sl. No cnd4293bf2. I have paid 2500rs for extended warranty, my laptop wifi adaptor is not working. Local service people said that this must be hardware problem. After discussed with many hp service engineers through toll number finally got case id. Finally the service engineer advised me that your laptop os (Win 7) is not allowing me to solve the issue, so please format and reinstall it once again.
For doing this i have to pay 600rs to a service centre, since i am not able to do myself. Past 18months i am struck up with laptop...
Complaint comments  Read comments [1]Complaint category Employees

HP India — hp pavilion 15- au626tx

 TARIT DAS on Jul 19, 2017
Online Order No. 911606 for HP PAVILION LAPTOP for Rs. 61990.00 placed on HP through their distributor SAVEX (P) Ltd. - Gurgaon after registering myself in HP dedicated NTPC site on 24.06.2017. such a huge amount is blocked.

25 days elapsed till date neither item dispatched nor status is up dated in my mail or through phone.

Such negligence not expecting from a company like HP and their distributor SAVEX. please resolve the issue at the earliest.

TARIT KUMAR DAS
NTPC Ltd., Post : Kahalgaon,
Distt : Bhagalpur, bihar, pin 813214....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hp deskjet ght 5810 problem in printing

 Premshankar verma on Jul 16, 2017
Dear sir
We have purchased your printer hp desk jet gt 5810 in june 2017 month
We are face very big problem related to paper printing, in every command all paper goes in printer in side and show error paper jam.
So please provide your service and resolve my problem on priority wise as soon as possible.

Thanks
Premshankar verma
Email - premshanker. Verma@rediffmail.com
Mo. 8445218588...
Complaint comments  Read comments [1]Complaint category Printers

HP India — bill not issued after servicing

 klaragill on Jul 15, 2017
I got my laptop repaired from viki computech pvt ltd scf 7
Leela bhawan mkt, patiala, that is an authorised hp world centre in patiala. The panel of my laptop was broken. They told me they will inform me about the status, but they never did. I have to call always and that too so many times. They always took 3-4 calls to answer. When i went to collect my laptop they did not provide me with a bill. They said bill cannot be given due to gst. But when i insisted they gave me a temporary bill. I am highly disappointed....
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Laptop stopped working within 2 months

 shaju75 on Jul 13, 2017
I purchased a hp pavilion -14-al110tx laptop on 13th may 2017. The laptop stopped working on 08-jul-2017, after under 2 months of use. I had also paid for 2 years additional next business day warranty under an offer which was running at the time of purchase. I had registered a complaint with hp customer care on 08.07.2017. The complaint was not assigned to the service center until i called up again and spoke to a floor supervisor at hp customer care. I got the case id on 10.07.2017 after 7 pm, however till noon on 11.017.2017, i did not get any call back from service center. After escalating to...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Damaged product received 2 weeks ago | yet to receive refund or replacement

 manas89 on Jul 13, 2017
I brought one hp laptop 2 weeks ago. Received a damaged product. Called cc several times and also mailed them several times but have not received any replacement or refund. Customer care people are saying your money will be refunded but they have not made the reverse pick up yet. I am not sure if they are going to refund. This is totally unacceptable from a company like hp.
That's why i am writing a complain here.

Any kind of help will be appreciated.

Thanks...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Not giving the hp offer voucher & cheating

 Baharuddinmallick@gmail.com on Jul 13, 2017
Yesterday i visit a nearest dealer which is situated in mecheda, purba medinipur, name as"hard & soft" (Hp world), to purchase a new laptop 15ay 514tx,
Before purchasing this shop keeper promised to give a offer after paying 999rs, i was ready to pay this amount. While i deal and finish all the procedure the shop keeper suddenly change his word & telling me this offer is not for you but for those who will make bill on gst format, then again i agreed to follow this procedure, but shop keeper telling we don't know the offer product will come or not, it has very long procedure, then he is suggesting...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — Pro mfp m126nw

 prakashmdh123 on Jul 12, 2017
I have purchased last year may 2016. Printer is printing half paper after that printer stopped and half paper jamed. When i call to customer care your representative told me your product warranty exipred. You will have to contact local service centre. He also provide me local service centre contact no 07280054550. But he is unable to give service. Again i call to customer care, your representive provide me another no 1800112267. When i call on this no no any positive reply found. Sir according to this activity we should not purchase any product of your company. Consumer voice is better source of...
Complaint comments  Read comments [2]Complaint category Printers

HP India — Complaint on HP product sold through online

 satish .yelchuri on Jul 12, 2017
I have purchased the below product through online on 21/06/2017 on no cost emi basis. But the amount is not converted to emi and total amount is charged from my credit card at a time.

I called the hp customer care many times but no response even after 30 mins. Keeping my call on hold hours and hours.

Product :hp pavilion - 15-au620tx...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Hp — Failing to Replace Faulty Monitor in a time span of 3 months

 Pixel Garden on Jul 12, 2017
My previous monitor replacement came in after a period of 4 months & this time it's already close to 3 months & the problem has not been resolved yet. After numerous calls & emails either to their service heads, customer care executive or service centre, i have come to realize hp has a hugely pathetic after sales service. They cheat people based on the market name they have created. I have all the call recordings & mails regarding this and will reproduce in front of higher authority when needed....
Complaint comments  Read comments Complaint category Desktop Computers

HP India — HP Printer 126NW(After half page print,it goes stock)

 SumanRajbhar on Jul 12, 2017
Dear Consumer,
Kindly help me out for this situation.

Deatsil: HP 126NW printer.
Case Id: BJXF062801
Issue: Paper stock after half paper print
Purchase date: 05/12/2016
Warranty status: Under warranty

Your technician was came on 26/06/2017.
He try to resolve this issue, but after all this, he said, it has PCB engine control short circuit issue.

But i cant understand, if my PCB has faulty, how it sending print, i know its half print but still im getting half paper print,

As per my knowledge also...
Complaint comments  Read comments Complaint category Printers

HP India — Not responding from hp support

 Deepak@kumar@ on Jul 12, 2017
Hi, i am purchase the printer model - m1005mfa 6 month back. This product is under warranty and home services. This product is not working now. I complained multiple time to resolve but they could not provide the solution.
When i am calling on hp support no but i found not reachable or they hold 1 hour and disconnect call.

Overall they are not providing the any kind of solution in favor of customer.

Thanks,
Deepak kumar
9835649020...
Complaint comments  Read comments Complaint category Computer Hardware

HP India — Hp ink cartridge 803 (Paid and didn't get the product) [Resolved]

 InderVarshneya on Jul 11, 2017
Dear sir / madam,

I am writing you this message in vain and disappointment.in a very good trust, i went to your online hp shopping website and in a good faith i purchased a hp 803 ink cartridge for my kid who is in class iv. From my pocket expenses i save and purchased a new cartridge for my kid. I purchased the cartridge from your official online website: http://hpshopping.in/ and my order number is: 920697

I made a payment of: 1591/- inr which was successfully paid to hp via my online payment using hdfc bank (Which i paid via your online payment gateway using payumoney....
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — Laserjet pro mfp m128fn [Resolved]

 AGE (I) Purnea on Jul 11, 2017
Complaint lodged id no. Bjvv9755 on 13 jun 17. Service engineer visited & checked and stated that due to technical fault, this printer will be changed. But till date no action has been taken by hp service engineer of purnea mobile no. 7280054631 and also contacted with mrs nupur das (Coordinator bihar-bengal) mobile no. 9073312160, but, call is not receiving by her. Warranty will be expired on 17 jul 17....
Complaint comments  Read comments Complaint category Printers

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