HP India Customer Care
HP Inc.
Customer satisfaction rating: 11%
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2947
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
334
down
192


Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


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Customer satisfaction rating
11%
Complaints
2947
Pending
160
Resolved
275
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So far so good - The company responded to our notifications and is working on resolving complaints.

HP India Complaints & Reviews

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HP India — about 06 nos. of dead desktop computers in our institute.

 Principal ITI Palghar on Jul 28, 2017
Following Desktop Computers are dead within warranty period.We were complaint before 18/11/2016, but there is no satisfactory Response from you. Due to this there is loss of training of our trainees occurred. We hope that now you will give satisfactory response.
1. INA 309 XN59 .../... Mother Board Faulty
2. INA 309 XPPB .../... Mother Board Faulty
3. INA 309 XPWW .../... Mother Board Faulty
4. INA 309 XNCD ……………..Repaired by HP Dated 10/01/2017
5. INA 309 XNFF .../... Mother Board Faulty
6. INA 216 TL10 .../... Mother Board Faulty
7.INA212R2VZ...
Complaint comments  Read comments Complaint category Institutes

HP India — highly charged service charges for onsite serives

 Sharul Agarwal on Jul 27, 2017
Sir/ Mam,

This is to bring to your notice that out of warranty the service charges for onsite or offsite is very high which a middle class or a student thinks twice off and can't afford.

I (Sharul Agarwal a student who own a Hp laptop Model no. 15-d103TX)had called the customer care for getting information about Kanpur service centre and they gave me Mr. Ranjeesh's mob no. 9519914933 and when I contacted him he asked about the warranty and as my laptop is out of warranty he told me that onsite service charge is Rs 1680 and offsite Rs 380. And I just had to get the...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — non delivery in time assured

 Capt Ajay Handa on Jul 27, 2017
This is to advise you that delivery of the product was attempted by you on 25th july 2017 only – 8 days after placing an order that was confirmed for same day delivery that is : 18th july 2017

phone calls from both hp and savex were subsequently received by me on 20th july 2017 assuring delivery on 22nd july 2017 and also that i would be compensated for the delay. none of this materialized

i had no choice but to refuse the product ordered due to your deficiency of service/s

it is extremely surprising that post this neither of you have attempted...
Complaint comments  Read comments Complaint category Computer Hardware

HP India — damage caused by the service centre people

 Abhinav0294 on Jul 26, 2017
I gave my laptop to get repaired at econnect solutions pvt. Ltd., udaipur. The people there used some temporary adhesive to fix my laptop. Then again to fix the hinges they changed the front panel, which got open after a few days. I got a crack and many scratches on my laptop's body during the time my laptop was at the service centre. I contacted the hp customer service people and they also asked me to visit the service centre for help. Kindly look into the matter as the people at the service centre are rude and arrogant. Kindly help!...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — case number 5001579238

 Ar.Bijan Choudhury on Jul 25, 2017
Case number 5001579238 hp zbook 17 g2 base model mobile workstation product number: g6z40av,
Serial number: cnd4455x36, case subject: in//nbd/ons/bu ids dsc 2d z17 g2/cooling fan issue.

I want to know that how much time resolved my issue. Yesterday call from hp service kolkata center confirm me they must
Come in my office. But 24 hours has gone nobody response me and i am waiting at 8.30 pm in my office... Please do something for me otherwise
Go to consumer forum to complain my issue as soon as possible.

Regard

Bijan choudhury...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — printer m1005

 jamwantpathak on Jul 25, 2017
I purchased printer cum
Scanner of hp m1005 in the month of october 2016. Now it is not working. I tried several time over the phone nos. Provided on the website but either the phone is kept waiting or disconnected.
Now i am running from pillar to post to get repaired my printer as it is within the period of warranty but no help from any quarter.
Please help.

Jamwant pathak
M-9968237680
Rohini, delhi...
Complaint comments  Read comments [3]Complaint category Printers

Hp — not given refund & also 3 years of offer after. fake promises

 Dhaval Dave on Jul 24, 2017
Dear sir,

Respected sir i have purchase hp notebook 15-ay513tx laptop from alphainfo, bhavnagar, gujarat on 18st feb. 2014 against invoice no. : ar-01583-1617.

Soon i realise that there is color staturation issue and web cam quality is not proper.

1. My hardware dealer alphainfo has tried with various driver.

2. 19th mar, 2017, sunday i got laptop delivery as my bus was there on mid night from ahmedabad to bhavnagar so i was not able to checkout laptop due to packing of laguages.

3. My flight was early morning from ahmedabad...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hp laptop 15-au623tx not working

 Naman1902 on Jul 24, 2017
Hp laptop
Model no-15-au623tx invoice no-sti-s/-00312
Batch-5cd64602nw
Problem - blank screen with caps lock blinking 3 times regularily
I already filed a complaint regarding this.. Hp service center alse sent their guy to check on 13th july, 2017 ; he said that ram needs to be replaced.. Since then whenever i call this guy either he doesn't pick up or if he does he says that havn't recieved part from company end.. Now today is 24th july and they are ignoring my calls.. Did not expect this recklessness from hp's end.
Previous complaint no-5001445009...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — inferior quality laptop supplied by your dealer.

 R K K Pillai on Jul 24, 2017
I have purchased a laptop model hp554tu sl. No cnd70775kj with 3 years warranty through our company m/s gmmco ltd large quantities of hp laptop buyer through vendor m/s mercury systems in chennai. The day one its having booting problems and on line hp solution center have tried many many experiments in last two weeks to fix the problem and finally on 13th day, hp service center in chennai have changed key board with touch pad to fix the problem. After getting the repaired laptop, same problem have noticed and asked vendor to return back money as per invoice. Following anomalies have noticed :-
Complaint comments  Read comments [1]Complaint category Education

HP India — laptop not delivered, money keep for 50 days

 Samar Biswas on Jul 22, 2017
I had ordered for hp laptop from their online store with order-id 906291 and paid for the entire amount of rs 69000. They are not responding to me, now it has become 50 days from placement of order which i placed 10 days before gst implementation. Now even if they refund i will have to pay more which is there strategy. Kindly look into this matter and get it resolved asap....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — hp notebook

 ujjwal anand on Jul 22, 2017
Hp as a company is ripping cya. Purchased y notebook in february however have not operated the laptop more than 10 times however the laptop is dead and i am chasing them for 20 days with no resolution. Their eng confirmed in 6 months battery cycle shows 10 only and they are asking for money. Useless and pathetic company. Will never recommend anyone to buy to products along with that also with the kind of service that i have been receiving it has irked to the core and i just want my money back don't want laptop to be replaced or repaired. Don't trust them no more. Cheat company....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — noise coming

 Siva Thanikaa Siva Thanikaa on Jul 22, 2017
Dear sir,

We bring to your kind notification that we purchased a new printer model: hp m 132nw laser printer
...
With seriel no:
Vnc4p00618 from it zone coimbatore, invoice no:23847 dated 15/12/2016.
And troubled a lot with the following complaints.

1. Till from the date of purchase of the above said priter, we troubled a lot
With the noise during the operation and when we asked for the seller regarding
Noise generation, we got a reply that this model
Printer will make noise during working, and we have been forced...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — customer care

 Shashank Chugh on Jul 21, 2017
No replies on email.
& no response to customer care no. At 18004254999 & 18001084747.
Bought hp warranty pack from hp online store (Not compitable with my device)
Cancellation process is not available on http://www.hpshopping.in & customer care dont pick calls. I wait more then 30 mins more then 30 times.
Order no-921378 rs. 2043
Savex technologies pvt ltd....
Complaint comments  Read comments [1]Complaint category Online Shopping

HP India — no one is reply me on my laptop case problem is not resolved since 2nd june,2017

 Priyanshu Gambhir on Jul 21, 2017
Case number - 5001188982
My laptop was sent for repair on june 2, 2017 at the hp service centre in faridabad, in charge of mr. Devendra. He assured me that the problems would be resolved soon. They had changed the motherboard of my laptop. Then i was told that my laptop’s issues had been resolved. I asked them to verify again and sent them an email that i wasn’t convinced and that they should recheck it, because i had been facing the problem for 2 years continuously had to get it checked every 6 months for repair since the date of purchase.
This constant problem has been distressing...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — misbehaved

 kasem on Jul 20, 2017
Dear sir/mam

This complain is regarding misbehaved by hp's representative

I had purchased the printer from hp co. And they promised that if something will happen wrong with the device i purchased, they will do that device fine but in the given guarantee time.

On 20/12/16 i had purchased the device, and was getting problems from the time i took the that.

I placed numerous of times complaints regarding the problems i was facing but they never given me response.

Few weeks before i got frustrated with from the product so i called...
Complaint comments  Read comments Complaint category Printers

HP India — not providing the replacement for screen damage laptop mode "hp 15-ay503tx"

 shah nidhi9429 on Jul 20, 2017
On 30- June-2017 I had ordered the "HP 15-ay503TX" laptop from hp official estore (http://www.hpshopping.in/laptops).

They delivered me on 7th-July-2017. Once I open the box and switch on the laptop I found some white spots on screen and that spots blurry to all over the screen. I have complained on hp customer care number. they gave me case id and foreword the case to service center for DOA. the service center engineer came to my place and check the laptop and take a some photos of parts and damage screen. the engineer told me that your laptop screen is damage. and gave me the receipt...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — extrememly poor service and rude customer help providers

 Vishesg on Jul 20, 2017
Hp aims to build up an advance technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. Is that really true?
Because when it comes to providing service to the customer it is really really poor. What is the use of the technology if customer can't get the service for the product.
I purchased my laptop on 9th june 2017, hp pavilion 15- au620tx. I was informed by the registered dealer that i can 999 for one year theft and insurance claim and 2 years of extended warranty. He also told me for 999 u can get accessories...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — (1.5)+ months finished issue not resolved till now!

 Amrendra Singh12 on Jul 20, 2017
Dear t g sureshbabu & consumer support team,

I am amrendra kumar. I am providing my notebook details below.

Product description: hp 15-r022tx notebook pc
Product number: j6m27pa
Serial number: cnd42891p0

I am also providing my all case details below.

Hp reference number: 5000820906
Case no: 5000560793
Case number: wo-000373276
Case no: 5001155007
Current case no: 5001564985

I have mention all the details above regarding my single notebook issue. Past 50+ days i am faceing issue....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — so much delay in the replacement doa

 rakesh Khurana on Jul 19, 2017
Dear sir,

I bought a laptop (Hp pavilion notebook 15-au111tx) from computer
Planet, rohtak. After some time few problem arise in my laptop. After
So many visits of engineer he did doa. And i submitted my laptop on
10th june at computer planet. But still i haven't receive my
Replacement unit. When i ask hitesh khurana about my laptop, he makes
Excuses for delay. He can't give any replacement or refund to me.
Please provide my replacement unit as soon as you can and also extend
My laptop warranty.

Serial number of product:...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hp15-k112tx

 anandtapas on Jul 19, 2017
- i purchased a laptop on 08th november 2014,
- just within a year and couple of months i. E. Around january 2016 my first battery malfunctioned which came with the laptop,
- i purchased another battery pack from original hp shop (Currently installed in my laptop), i strongly feel that i must have received faulty battery alongwith my laptop at the time of purchase, since i was not aware of this problem before i threw my old battery without keeping any record of it. But i still have the original battery bought.

Now - as per the technician at hp centre - the mother board...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

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