HP India Customer Care
HP Inc.
Customer satisfaction rating: 16%
Submit a Complaint
3164
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
563
down
300
up
146
down
97

Phone:
Phone:
up
138
down
91

Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


View More Information...

Customer satisfaction rating
16%
Complaints
3164
Pending
157
Resolved
457
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So far so good - The company responded to our notifications and is working on resolving complaints.

HP India Complaints & Reviews

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Hp — complaint for laptop issue

 CMD SBD Greenenergy on Oct 17, 2019
WORST Experience, Complaint no [protected] dted 13th of Aug 2019, LAPTOP HP ENVY Sl. no CND6226WZ9
Amount of Rs 17721 is paid for the replacement of Display on 19th of August 2019. It is two months and the same is yet to be replaced or repaired.We were told that the same will be done with in a period of a week time.  after almost 15 days, we were told that this will take more time due to receipt of wrong display. We are regularly calling but no proper response is given. Most of the times calls are not being picked up. Our regular follow up is not getting any proper response.
WE now...
Complaint comments  Read comments Complaint category Computer Hardware

HP India — redemption offer

 Ramerama on Oct 15, 2019
I have purchased hp laptop on july 9 2019 and ordered for b&o headset h4 and it has been more than 4 months from the date i have ordered this headphone but still i haven't received that and i have mailed so many times and even called your customer care number so many times but still i haven't got proper update when will they dispatch that item. Please this is not very good behavior from your end. Please do take necessary action and try to dispatch that item as soon as possible. Really got disappointed from the customer support....
Complaint comments  Read comments [2]Complaint category Computers & Accessories

HP India — back to college offer

 Arshad Ad on Oct 14, 2019
Name : xxx
Number : xxxx

Redemption code: enje263*9en

Product serial number: cnd*xyg

Product part/model number: hp omen notebook 15-dh0136tx

Bought at august 11 and redeemed back to college offer and did my entire transaction.

I didnt received bang & olufsen beoplay h4 headset till now. I have made several callback request to redemption cell and no response from them.

I just need response from you or i have to take legal action...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — defective product by hp

 Sriruj on Oct 14, 2019
I had purchased HP Notebook - 15-bs662tu on 16th July, 2018 from Alco Info-Tech Pvt. Ltd., E-Mall(HP World), Kolkata - 700072.

Laptop Details:Serial Number       CND8184MNK
Product Number    4JA76PA

Coming straight to the point, since day 1 this laptop is having certain issues. I don't really know if I was sold a genuine HP Product.
The Hard Drive of this laptop has crashed 5 times in the course of this 1 year and 3 months. The Case IDs of the respective crashes are as follows:
Case Number 1: [protected]. Date : 27th July, 2018
Case...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Hp — didn't get b&o beoplay h4 headset.

 Gyan vardhan on Oct 16, 2019
I didn't get b&o beoplay H4 headset that is mentioned on the back to college offer of Hp. the payment of Rs 3000 i done that day when i purchased the hp pavilion laptop.it has been 3 month but i didn't get any update related to it and also their helpline number is not working.and i also heard that many user are waiting for headphone from 4 months but they still not get update.
the last day of deliver was mentioned on that scheme is within 2 month....
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — b & o headphones not received

 RockYaDude on Oct 12, 2019
I purchase my laptop in july and hp was running a campaign to promote \ sell their products under back to college offer and they haven't completely delivered the services, the b&o headphones offered have not been received till, i am planning to file a complaint against them in consumer court. Even they need 1 month time to profile extended coverage and other benefits which are in house....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

HP India — hp back to college offer

 Shubham Ghonge on Oct 12, 2019
I bought an hp notebook in the month of august 2019
The salesman informed me about the ongoing offer “back to college offer”
So i registered for the same, after payment and all my claim was approved on 13th august 2019. I paid the amount for additional 2 years onsite warranty + 1 year of accidental damage protection + 1 year burglary & theft insurance for notebook + unistal software worth rs. 5000 + protegent antivirus + eat. Play. Hop card worth rs 9600 + bang & olufsen beoplay h4 headset

Out of which i have recieved all the offers except the bang & olufsen beoplay...
Complaint comments  Read comments Complaint category Electronics & Appliances

HP India — not take action on complaint

 Rohit Vavare on Oct 11, 2019
Respected sir/madam,

This is rohit soni vavare, from dahanu, palghar, maharashtra.
I have hp inktank printer 419.
Some days befor printer gives scanner problem, so i complaint hp india costumer care.
They note my complaint and told me that is your problem solve in 24 hours or 48 hours.
I complaint to hp india customer care on sunday 6 october 2019...
But after complaint 6 days goes..
But still they can't get action on my complaint.

They give me complaint number as follow

[protected] complaint number
Complaint comments  Read comments Complaint category Printers

HP India — laptop display problem — customer service denies responsibility

 Aman Rusia on Oct 10, 2019
Case id [protected]. Hp laptop developed a black spot on the screen within one and a half months with an additional flickering problem. Customer service says it was "unintentional damage" not covered under warranty, possibly due to a sharp object.

Their findings are baseless. There was no damage. There is no sign of damage anywhere, but still, they concluded there was damage.

Although the staff members whom i talk to are helpful and nice, their technical staff is very evasive and is not accepting responsibility for the defect in their product.

They...
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

HP India — hp back to college offer 2019

 Nishant80545 on Oct 9, 2019
I bought an hp notebook in the month of june 2019
The salesman informed me about the ongoing offer “back to college offer”
So i registered for the same, after payment and all my claim was approved on 30th june 2019. I paid ₹5097 for additional 2 years onsite warranty + 1 year of accidental damage protection + 1 year burglary & theft insurance for notebook + unistal software worth rs. 5000 + protegent antivirus + eat. Play. Hop card worth rs 9600 + bang & olufsen beoplay h4 headset

Out of which i have recieved all the offers except the bang & olufsen beoplay h4...
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Hp — pen drive is not working properly

 Umesh Kumar222 on Oct 8, 2019
I brought a hp pen drive (16 gb) from amazon.in on 08-jun-2019 since i brought it, it was not working properly but now i am having more issues even on copying data in this pen drive, it automatically ejects or just not respond sometimes it just showing copying so long but doesn't save any data. So as mentioned on website it carries 2 years warranty so i want you to repair or replace it as early as possible...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — not able to redeem b&o headset

 Pranav Behki on Oct 6, 2019
It's been more than two months i purchased a hp pavilion laptop which had an offer that i would get b&o headset. I made the payment of the headphones the same day i purchased the laptop and now it's been more than two months i haven't received the package. The last date of delivery was 4october and i am very unhappy with the service of hp. I have sent many mails to hp redeem mail id i haven't received a satisfactory reply yet....
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — non dispatch of bang & olufsen beoplay h4 headset by hp india.

 Emmanuel Sumit on Oct 5, 2019
I had purchased the hp spectre x360 convert 13-ap0100tu on 30.06.2019 and registered online for the bang & olufsen beoplay h4 headset. My redemption code is npps564019np, which was approved. As per the commitment the same was to be dispatched by 01.09.2019 but its not dispatched till date. After a series of mails, every time its promised that the item will be dispatched within next 15 days, but till date no update on that.
I hope hp india is not fooling customers by faking offers, trying to lure customers to buy their products. Requesting immediate dispatch of the bang & olufsen beoplay h4...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hot received b&o headphones till now [Resolved]

 arjunbhatia194 on Oct 3, 2019
I have purchased hp laptop on july 9 2019 and ordered for b&o headset h4 and it has been more than 4 months from the date i have ordered this headphone but still i haven't received that and i have mailed so many times and even called your customer care number so many times but still i haven't got proper update when will they dispatch that item. Please this is not very good behavior from your end. Please do take necessary action and try to dispatch that item as soon as possible.

Redemption code:- oijb600514oi
Mobile number :-[protected]
Email:[protected]@gmail.com...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — there is a missing slot in the pc as described by pc's official user manual

 yashjoshi88900 on Oct 2, 2019
I bought a laptop from flipkart on & about one year ago after some time i found it a little bit slow, so i thought why not i install a ssd as there is a slot in the pc.
but when i contacted a technician he let me know that there is no slot in there after opening the bottom cover.
HP fooled me by mentioning that there is a M2 Slot in there.
I attached a original copy of bill below with this complaint....
Complaint comments  Read comments [3]Complaint category Products & Services

Hp Deskjet — product not work

 Saneh Sharma on Sep 30, 2019
I purchased the product i. E. Hp deskjet 2131 all-in-one printer on flipcart on dated 07 aug 2019 but after 10 to 15 days product not work. I called on customer care help line number for repairing and replace the product but no response to received to till. I attached the bill for your further necessary action please. I request to you please provide the service or replaced the product....
Complaint comments  Read comments [1]Complaint category Computers & Accessories

HP India — headphones redemption

 Bhavya__Etsectra on Sep 28, 2019
I had purchased a HP pavilion laptop with comes with the B&O support by which we can redeem B&O headphones. Also i paid a certain amount for the headphones and now all their Helplines are closed and not responding to any of my complaints. It's about 9 to 10 weeks and they always delayed by saying that your date for the headphones was 8 weeks after purchasing. So please kindly look into this matter. Or i want my refund for the amount i paid for the headphones...
Complaint comments  Read comments [2]Complaint category Laptops / Notebooks

HP India — hp pav gaming notebook 15-dk0047tx

 G.k.s on Sep 27, 2019
Sir
This is to inform you that i brought hp pav gaming notebook on 12 july 2019
Notebook serial number : cnd9243ffq
And i have redemtion gifts on it and i select
Gift :- bang&olufsen beoplay h4 headset (Worth rs 25000) and i have paid rs 2900. But till now i did not recieved my headphones and i also drop mail on your given mail but always i get same mail that is it would be dispatched in 10 -12 working days please tell me the exact date
Name garima...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Hp Laptop — technical support

 Vivek gurjar on Sep 27, 2019
The computer was purchased new and factory sealed. I have included a receipt listing the features and protection guaranteed by company. Among them is a warranty on the all the parts and labor. Another is 24/7 customer service for any issues that arise. Since my second week o[censored]sing this laptop, laptop one side open i have called your customer service line half a dozen times in the last few weeks and they have been aggressively unhelpful. Pleas e repair my laptop.

Incident, date=[protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

Hp Deskjet — company not repaired and returned the product

 Ramesh977 on Sep 26, 2019
After purchased the product with in 15 days, product not work. I called costumer care regarding repair/replace the product but company not response to till date. I purchased the product from flipcart website from order date 07 jul 2019 and within 15 days product not work. Then i submitted my complaint on costumer care, but no any facilities provide by company....
Complaint comments  Read comments [2]Complaint category Computers & Accessories

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