HP India Customer Care
HP Inc.
Customer satisfaction rating: 13%
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3044
COMPLAINTS

HP India Customer Care

HP Inc.

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Address
24, Salarpuria Arena, Adugodi, Hosur Road
Bangalore
Bangalore District
Karnataka
India - 560030

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
531
down
283
up
136
down
89

Phone:
Phone:
up
130
down
79

Additional info
IN Bangalore GeBC Embassy Prime (BEP)
HP Inc., GF, Global e Business Ops Pvt Ltd, No. 66/2, Ward No. 83, Bagmane Tech-Park, 7th Floor - A Wing "Embassy Prime" CV Raman Nagar, P.C. 560093, Bangalore, Karnataka

Bangalore, IN - Akash Block (BGC)
HP Inc., 5F, Salarpuria GR Tech Park, Khatha No 69/3, Mahadevapura CMC 5 &9 FL, Whitefield Road, P.C. 560066, Bangalore, Karnataka

Bangalore, IN (IEC)
HP Inc., "Hewlett Packard Global soft PVT Ltd, EC2 Campus, HP Avenue, Survey No. 39 (PART), Electronic City Phase II, Hosur Road Bangalore – 560 100 India.", P.C 560100, Bangalore, Karnataka

IN Bangalore - HPGS Surya TP II (ISU)
HP Inc., Floor G-A Wing Sy No.9/1, 91/2 & 91/3, P. C 560100, Bangalore, Karnataka

Bangalore, Pritech Park - SEZ (PSR)
HP Inc., Pritech Park - SEZ, Sarjapur, Marathalli Outer Ring Road, P.C 560103, Bangalore, Karnataka

IN Bangalore Sales - Salarpuria Arena (SAU)
HP Inc., 2FL, 24 Salapuria Arena, Hosur Main Road, P. C 560030, Bangalore, Karnataka

Bangalore Surya Waves (SWH)
HP Inc., 5FL, Surya Wave, Sy. No.61 (P), Doddathogur Village, P.C. 560100, Bangalore, Karnataka

Prestige Palladium Building
HP Inc., Suite 2, No 129 to No 140, - Prestige Palladium - Bayan, P.C. 600006, Chennai, Tamil Nadu

Kolkata, DLF IT Park (KDL)
HP Inc., No 08, Major Arteral Road, Suite I, P.C 700156, Kolkata, West Bengal

Eldeco Tower
HP Inc., Unit No 607 & 608, Sixth Floor, Eldeco Corporate Tower, P.C. 226010, Lucknow, Uttar Pradesh

Mumbai, Commerez Building, Int. Bus. Park (IRT)
HP Inc., 5F Commerez Building, International Business Park, P.C 400063, Mumbai, Maharashtra

Gurgaon, Haryana (GTC)
HP Inc., 2F Gurgaon, Tower D&E, P.C 122022, Gurgaon, Haryana

IN New Delhi Sales - Surya Hotel TD Site (NDH)
HP Inc., Crown Plaza Surya, E-F, P.C. 110065, New Delhi, Haryana

Pantnagar
HP Inc., Plot No. 9-11A & 35-37A, Sector-V, P. C. 263 153, Udham Singh Nagar, Uttarakhand


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Customer satisfaction rating
13%
Complaints
3044
Pending
144
Resolved
361
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So far so good - The company responded to our notifications and is working on resolving complaints.

HP India Complaints & Reviews

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HP India — omen by hp 15-dc0084tx core i7-8th/16gb/1tb+128gb ssd/4gb nvidia graphics 1050/win10 home/no dvd.

 pkrmarthala on Jan 14, 2019
I have purchased Omen (OMEN by HP 15-DC0084TX
Core i7-8th/16GB/1TB+128GB SSD/4GB Nvidia graphics 1050/win10 home/No DVD.) Laptop today. I searched for the website hprewards.com, to claim my rewards, but it's not working (It says THE SITE CAN'T BE REACHED). I tried many other ways too but all got in vain. Please do suggest me a solution ASAP, since I need to claim my rewards....
Complaint comments  Read comments Complaint category Electronics & Appliances

HP India — product is not working properly

 RAJA MOTORS on Jan 12, 2019
Ir,
We had installed a laser printer in our office model no: shngc-1202-01 serial no cnbkl483np. The product is not working properly and we are facing problem up to till date. So kindly resolve it at the earliest and oblige. Details are as follows:-

Place : vpo-manesar near hp gas agency
Address:- 11/3 highway tower nsg sabji mandi manesar gurgaon 122050
Contact no: [protected], [protected]

Thanks...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

HP India — support is worst

 Vijay Manoharan on Jan 12, 2019
I purchased a laptop cs1052tx, the laptop was a faulty one with display problem, my display just shows half, rest of the display is not visible, its been almost two months now and still i have not received any replacement. Worst support by hp. Just an advice pls dont go for hp. I have made several calls to the support team and also regional office but no updates. All they give is lame excuse. Never expected this kind of experience with them....
Complaint comments  Read comments Complaint category Computer Hardware

HP India — non receipt of paytm mall cash voucher

 BIJOY SWAMI on Jan 10, 2019
I had purchased an hp printer through hp online. My order Nos is[protected]. As a part of scheme the paytm mall cash voucher was also included during the online placement of order. I have received the product but the paytm mall cash voucher is yet to be received me till date. Several correspondences have been made with customer care but the care don't guide properly as what todo now.
Request expedite...
Complaint comments  Read comments Complaint category Printers

HP India — laptop not working properly

 Deblina Dey on Jan 9, 2019
Laptop was purchased in august 2018. Since the beginning it has been very slow and also screen blacks out every now and then. I have been using it for sometime thinking that after using it may become a little better but it is just the same.
Laptop model - hp 14" cd0077tu
I hope to return this and get a new laptop immediately as my work is wholly dependent on this laptop....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Hp — faulty m281fdw printer - horrible customer support

 lmahesh26 on Jan 9, 2019
I recently purchased a hp color laserjet m281fdw printer in america and brought it to india. The device isn't powering on, and i have been told that the low voltage and high voltage power supply are faulty.

First, when i called the hp service toll-free number, i was intimated that the device was covered under warranty in india. However, when i brought the device to a hp-authorized service center in secunderabad, telangana, i was told after 2 days of back-and-forth that the device was not serviceable.

A product that's under warranty should atleast be servicable at my...
Complaint comments  Read comments Complaint category Printers

HP India — resend activation link

 e_suv04@rediffmail.com on Jan 7, 2019
Respected sir
I am one of the consumer of hp gas in jagdish gas, chopda, dist jalgaon (M s). There is a online gas refill facility to do this account. So i created account for booking online gas refill but it is not activated. There is a no messages to me. My email id: e_suv04@rediffmail.com, consumers no:600078 send the activition mail link. So please rectify my problem as early as possible.
B y saiyad...
Complaint comments  Read comments [2]Complaint category Gas Stations

HP India — didn't get promised benefits showing at the time of ordering product

 ankitp544 on Jan 6, 2019
I bought an hp 65w 4.5 mm non-em ac adapter, part no:-y5y43aa, through the hp online store. There was a paytm mall voucher worth rs 500/-, promised on the product, showing on the website with the product. I ordered it on 02/12/2018, and i received the product on 06/12/2018. I did the registration required for the promised offer on hpconsumeroffers.co.in. My registration number was 15091, and order number was[protected], in the name of ankit pandey. Since i didn't get the benefits promised. I contacted on the email support@hpconsumeroffers.co.in, an employee named mr. Onkar madaan got in a correspondence...
Complaint comments  Read comments Complaint category Computer Hardware

HP India — sub-give me fresh fish/product or upgrade purchase warranty for 3 year

 Ukrain on Jan 3, 2019
Dear sir, i have parcheshed hp printer LaserJet pro mfp 132 nw on 28/9/2017 so warrenty end date done 27/9/2018.but instead of them warrenty end date is 9/12/2018.is more than 1 year company warrenty.it is thoughting question .so as my opinion .it is directed my hp printer/product is not fresh.so give me my refund/new pish/product/or upgrade company parches 3 year warrenty.i am small person so help me. product-hp LaserJet pro-mfp132nw. model-shngc-1501-01. serial no-vnf ppo4961. product no-G3Q62A. invoice/warrenty start date-28/9/2017.but instead of them warrenty started previous days on 11/9/2017....
Complaint comments  Read comments [1]Complaint category Printers

HP India — my windows are not activating and it showing that there is problem in connecting to my organization's server .error code 0x08007267. wha

 Harshuki on Jan 3, 2019
My windows were working properly a mnth ago but they are not activating. It is saying that there is error in connecting my organisations server. Even after troublshooting so many times windows are not activating. I having so many problems solving this sinGMle issue. The error code showing is : 0x08007267
Please help to resolve it as soon as possible....
Complaint comments  Read comments [1]Complaint category Computer Software

HP India — didn't get subsidy

 Subho Naskar on Jan 3, 2019
I want to draw your kind attention that I smt Sunity Naskar, I have a complain against HP Gas service and the agent adhoc Anand gas service that I didn't get any subsidy of HP Gas cylinder between 2016 to 2018 ...can I get subsidy????
How to deserve my subsidy???
Please help me about it ... because I am totally disappointed about the system....
Complaint comments  Read comments Complaint category Gas Stations

HP India — hp desktop pc not working

 optg staff sec on Jan 3, 2019
Serial no. Ina708q2d9 and product no. X9w00av pc is not working. We tried our best to repair the same. We also tried to contact you through your customer number but line is very busy. Please send your engineer for repairing the above pc as early as possible. This computer belong s to operating staff section of personnel department of south eastern railway (Hq) (Bnr)/ 11 garden reach road kolkata -43). This computer is within warranty period.
Our contact no. Is [protected] or [protected] or email address spotrafficgrc@gamil.com...
Complaint comments  Read comments Complaint category Railways

Hp — desktop all in one

 ashfaque knr on Dec 29, 2018
Case number: [protected]
Product description: hp all-in-one - 20-c416il

Product number: 3jv39aa

Serial number: 8cc829003d

Case subject: in/nsr/ncd/hp 20-c416il aio pc all/win10/*hardware issues/mother board/no power

One service engg already checked and gone. He told he will replace the product but no further details. Now its20 days no response. I have a huge loss in my business and my alll accounting datas are there. Please help me...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — hp v215b wrong packing

 Ajesh kr on Dec 29, 2018
I purchased a 32 gb pen drive. But found it only 2 gb.
Worng product packed.
Seller and hp customer care is not responding.
Hp care told to consult seller.
Seller is telling that this is mis-packing by hp, so they can not do anything.
Pack says its 32 gb, buton steel body 2gb is written.
By seeing the difference i did not open the packing....
Complaint comments  Read comments Complaint category Computer Hardware

Hewlett-Packard — broken hinge on my laptop

 Ron P Cherian on Dec 27, 2018
My cousin gave this laptop to me from usa.
I used it for about an year, from the beginning itself the hinges were very tight, it was very difficult to open the laptop.
I browsed the hp site and i saw many review that this was a major fault in hp designing this laptop (Hp 17bs011-dx).

And finally the tight hinges broke my laptop housing and now the entire hinge is broken.
Now it cost around 6000rs to fix it.

Is this justice to pay cash for a repair that was caused due to the manufacturer design flaw.

I trused hp a lot but how they...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — hp providing defective product even no support from service centre

 shekhar1986 on Dec 27, 2018
I want to request HP which is a branded company that please do not sell defective laptop and provide no service to customer. This is based on case id [protected]. Its been a month that service center and customer care are just doing nothing and fooling the customer.

I have wasted hours and did not get any service. I have totally lost faith on HP.

Request to please kindly revolve the case id if you have any sense of ethics or refund my money.

I have already discussed this matter with multiple source within HP but to avail no help.

Regards,...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — tech - connect retail private limited

 Aisha05 on Dec 26, 2018
Hi,

I have purchased hp 15q core i3 7th gen laptop from flipkart on 24th of oct and the product was sold by tech - connect retail private limited.
It has stopped working since last week and shows an error which is attached below. It is not even couple of months have been completed taking the laptop and i am experiencing an issue with the same.

Please take a look on this.....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Hp — hp pavilion - 14-bf118tu (laptop)

 Sandeep casey on Dec 26, 2018
I purchased this laptop from chroma.. After 2 weeks the laptop switched off all of a sudden... I did not turn on even after charger was plugged.. No led indication on charging...

Hp customer care is off on saturday and sunday...
On contacting hp customer support, they said technician will visit my residence in one or two days...
They are off on christmas day also...

On contacting them the next day, they provided me another number to contact.. On contacting the other number, they say that the case is not assigned to them...
I am not sure on when...
Complaint comments  Read comments Complaint category Laptops / Notebooks

HP India — keyboard stop working after 1 month - not getting support from hp service center

 Kritika Garg on Dec 25, 2018
Hi hp support team,

I bought hp laptop on 16th october 2018 and from november 2018 keyboard is not responding properly. I raised the complaint on 1st december and they told me to provide onsite assistance. Its been one month but i didn't get any support from hp.
I am fed-up with follow up calls with hp support team.
No body is taking this issue seriously.
This is my first laptop an i never expect this kind of response from hp.
Please resolve my issue as soon as possible, don't make me to feel that i did a big mistake by choosing this brand.
Case...
Complaint comments  Read comments Complaint category Computers & Accessories

HP India — case 5024960824. extremely slow : hp 15 bc406tx

 Nishiijain on Dec 23, 2018
Good evening

This is to bring to your knowledge that i, nishi jain, a student of design college, purchased a hp laptop, hp bc406tx on the 30th of october 2018.
Serial number 5cd8390g1q
Product number 4wc97pa#acj

The laptop worked fine for 10 days but after that it became unbearably slow.
The major issue with laptop are as follows:
1.) takes 1-3 minutes to switch on.
2.) takes minimum 4 minutes restart.
3.) softwares such as autocad and photoshop take minimum 5 minutes to open up.
4.) overall very slow.
5.)...
Complaint comments  Read comments Complaint category Laptops / Notebooks

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