[Resolved]  Havell's India Ltd./Bath room fitting Pisa cat 37021 — Defective piece

I purchased a bath room fitting PISA CAT 37021 SINGLE LEVER QUARTER TURN from Faridabad, S.D Traders, sector-9 on 19.04.2008 .The shopkeeper/dealer give me a warranty card showing 7 years warranty against any manufacturing defect.After 7 months tap starts leaking and i made a complaint to the shopkeeper FOR THE REPLACEMENT OF THE FITTING..He sent a plumber who found that a part, called FACE, IS NOT WORKING PROPERLY.Plumber took the part with him and shopkeeper promised me to replace that part .but he failed to do so and replied that the warranty is not valid for this part and i should talk to the company.Then i requested the company through E-MAIL on[protected] for the replacement but no reply received from them till date.kindly intervene in the matter to solve my problem.

Vijay Kumar, 1979 sector-8
Faridabad (Haryana)