Havells India Customer Care
Havells India Ltd.
Customer satisfaction rating: 64%
Submit a Complaint
441
COMPLAINTS

Havells India Customer Care

Havells India Ltd.

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Address
QRG Towers, 2D, Sec- 126, Express Way
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201304

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
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+91 17 2423 2401  [Chandigarh]
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+91 86 6254 6162  [Vijayawada]
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+91 42 2230 5199  [Coimbatore]
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+91 36 1245 8923  [Guwahati]
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+91 79 4006 0739  [Ahmedabad]
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+91 40 2753 3355  [Secunderabad]
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+91 79 4006 1111  [Ahmedabad]
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+91 79 4006 0738  [Ahmedabad]
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+91 17 2423 2400  [Chandigarh]
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+91 86 6254 6169  [Vijayawada]
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+91 86 6254 6168  [Vijayawada]
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+91 86 6254 6167  [Vijayawada]
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+91 86 6254 6161  [Vijayawada]
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+91 98 9789 8050  [Dehradun]
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+91 67 4666 8102  [Bhubaneswar]
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+91 67 4666 8101  [Bhubaneswar]
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+91 76 1406 4491  [Jabalpur]
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+91 42 2230 5767  [Coimbatore]
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+91 80 4907 5000  [Bangalore]
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+91 13 5667 0202  [Dehradun]
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+91 89 1651 4339  [Visakhapatnam]
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+91 47 1401 5323  [Trivandrum]
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+91 40 2753 3632  [Secunderabad]
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+91 16 1467 6000  [Ludhiana]
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+91 16 1467 6024  [Ludhiana]
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+91 35 3252 5907  [Siliguri]
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+91 79 4006 0740  [Ahmedabad]
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Fax:
Fax:
+91 12 0333 2000  [Noida]
+91 40 2753 3355  [Secunderabad]
+91 80 2558 2663  [Bangalore]
+91 61 2265 5518  [Patna]
+91 36 1246 0355  [Guwahati]
+91 20 2605 0250  [Pune]
+91 22 6729 8604  [Mumbai]
+91 22 6729  

Additional info
Vijayawada
D No. 54-15-4D, 3rd Floor, Indira Arcade, Mahanadu Road Corner, Srinivasa Nagar Bank Colony, Andhra Pardesh, Vijayawada 520008
Tel:
+91 86 6254 6161
+91 86 6254 6162
+91 86 6254 6167
+91 86 6254 6168
+91 86 6254 6169

Visakhapatnam
50-81-3, 2nd Floor, Krishna Enclave, Above Gopal TVS Show Room, Seethampeta Main Road, Andhra Pardesh, Visakhapatnam 530016
Tel:
+91 89 1651 4339
Fax:
+91 89 1252 2547

Jammu
Plot No. 33, Yard No. 6, Transport Nagar, Narwal, Jammu & Kashmir, Jammu 180004
Tel:
+91 19 1249 0424
Fax:
+91 19 1249 0405

Indore
4th Floor, 401-402 Shagun, Plot No. 7, PU-4, Scheme No. 54, Coammercia, Vijay Nagar Square, A.B. Road, Madhya Pardesh, Indore 452010
Tel:
+91 73 1257 2340
+91 73 1421 9444
+91 73 1421 9422
Fax:
+91 73 1255 1626

Bhopal
2nd Floor, 47-A New Market, Malvya Nagar, Madhya Pardesh, Bhopal 462001
Tel:
+91 75 5427 1544

Cochin
9th Floor, Vankarath Towers, NH By Pass Junction, Palarivattom, Kerala, Cochin
Tel:
+91 48 4409 9000

Calicut
2nd Floor, Tulip Arcad, Opp. to League House, Red Cross Road, Kerala, Calicut
Tel:
+91 49 5401 9193
+91 49 5401 9194

Trivandrum
TC 25/15 (90) 2nd Floor, Annas Arcade, Spencer Junction, M.G. Road, Kerala, Trivandrum
Tel:
+91 47 1401 5323

Ludhiana
3rd Floor, Sandhu Tower, Near Ansal Plaza, Ferozepur Road, Punjab, Ludhiana
Tel:
+91 16 1467 6000
+91 16 1467 6024
Fax:
+91 16 1467 6021

Chandigarh
SCO-12, 1st Floor, Sector-2, Madhya Marg, Punjab, Chandigarh 160019
Tel:
+91 17 2423 2400
+91 17 2423 2401
Fax:
+91 17 2423 2402

Kolkata
ICC Tower, 5th Floor, 4 India Exchange Place, West Bengal, Kolkata 700001
Tel:
+91 33 4012 9851
+91 33 4012 9852
Fax:
+91 33 4012 7339

Siliguri
1st Floor, Commerce House, Bidhan Market Road, Opp. to Hotel Broadway, West Bengal, Siliguri 734001
Tel:
+91 35 3252 5907

Surat
201, Trividh Chambers, Opp. to Fire Brigade Station, Ring Road, Gujarat, Surat 395002
Tel:
+91 26 1235 0137
+91 99 7989 0137

Ahmedabad
202-205 Shivalik 2, Near IOC Petrol Pump, 132 Ft. Ring Road, Shivranjani Cross Road, Satelite, Gujarat, Ahmedabad 380015
Tel:
+91 79 4006 1111
+91 79 4006 0738
+91 79 4006 0739
+91 79 4006 0740
Fax:
+91 79 4006 0741

Rajkot
304/307, JP Tower, Tagore Road, Gujarat, Rajkot 360002
Tel:
+91 28 1292 1212
+91 28 1248 1112
Fax:
+91 28 1248 1112

Dehradun
Adjoining BSNL Office, Patel Nagar Industrial Area, Uttrakhand, Dehradun 248001
Tel:
+91 13 5667 0202
+91 98 9789 8050
Fax:
+91 13 5667 0203

Raipur
1st Floor,Taank Business Centre, Karnataka Bank Building, Fafadih, Chhatisgarh, Raipur
Tel:
+91 77 1424 3400
+91 77 1424 3401
Fax:
+91 77 1424 3402

Noida
QRG Towers 2D, Sector-126, Expressway, Haryana, Noida 201304
Tel:
+91 12 0333 1000
Fax:
+91 12 0333 2000

Trichy
1st Floor, Commercial Space, D-62, Meenakshi Garden, NEE, 6th Cross, Thilai Nagar, Tamil Nadu, Trichy 620018
Tel:
+91 43 1404 1005
Fax:
+91 43 1404 1006

Coimbatore
51, Dr. Nanjappa Road, Tamil Nadu, Coimbatore 641018
Tel:
+91 42 2230 5767
+91 42 2230 5199
Fax:
+91 42 2230 6199

Madurai
Plot No. 3, Door No. 09, Royal St., Ellis Nagar, 70 Ft. Road, Near Life Care Hospital, Tamil Nadu, Madurai 625001
Tel:
+91 45 2426 7022
+91 45 2426 7023
Fax:
+91 45 2426 7000

Chennai
Sigappi Achi Building, No. 18/3, 6th Floor, Rukmani Lakshmipathy Road, Egmore, Tamil Nadu, Chennai 600008
Tel:
+91 44 4228 0600
+91 44 4228 0605
Fax:
+91 44 2852 4326

Bhubaneswar
Plot No. 168/169A, KAC House, Bapuji Nagar, Orissa, Bhubaneswar
Tel:
+91 67 4666 8101
+91 67 4666 8102
Fax:
+91 67 4259 8107

Nagapur
A3, 3 Floor Saptak Plaza, Shankar Nagar Square, North Ambazari Road, Maharashtra, Nagapur 440010
Tel:
+91 71 2224 0932
+91 71 2224 2699
+91 71 2224 2692

Jabalpur
615, 2nd Floor, Napier Town, Opp. to HDFC Standard Life Insurance, Maharashtra, Jabalpur
Tel:
+91 76 1406 4491

Mumbai
1271, Solitaire Corporate Park, Bldg. No. 12, 7th Floor, Andheri - Ghatkopar Link Road, Chakala, Andheri (East), Maharashtra, Mumbai 400093
Tel:
+91 22 6729 8600
+91 22 6729 8602
Fax:
+91 22 6729 8603
+91 22 6729 8604

Pune
The Orion, 1st Floor, 5 Koregaon Road, Opp. to Don Bosco Youth Centre, Maharashtra, Pune 411001
Tel:
+91 20 6401 6413
+91 20 6401 6414
Fax:
+91 20 2605 0250

Guwahati
160 Rajgarh Road, Assam, Guwahati 781005
Tel:
+91 36 1245 8923
Fax:
+91 36 1246 0355

Jaipur
430-431, Ganpati Plaza, M.I. Road, Jaipur, Rajasthan, Jaipur
Tel:
+91 14 1398 8210
+91 14 1391 4645

Jodhpur
31, Light Industrial Area, Opp. to JDVVNL Office, Rajasthan, Jodhpur
Tel:
+91 96 3903 1711
+91 92 1420 1640
+91 92 1420 1645

Patna
104, Hem Plaza, Fraser Road, Bihar, Patna 800001
Tel:
+91 61 2220 7221
+91 61 2220 7222
+91 61 2220 7223
Fax:
+91 61 2265 5518

Bangalore
The Estate, 5th Floor, #121, Dickeson Road, Karnataka, Bangalore 560042
Tel:
+91 80 4907 5000
Fax:
+91 80 2558 2663

Secunderabad
204-A, 204-B, Lala-1, above Digital Shoppy, 5-4-94, M.G. Road, Telangana, Secunderabad 500003
Tel:
+91 40 2753 3355
+91 40 2753 3632
Fax:
+91 40 2753 3355

Noida
QRG Towers, 2D, Sector-126, Expressway, Uttar Pardesh, Noida 201304
Tel:
+91 12 0333 1000
Fax:
+91 12 0333 2000

View More Information...

Customer satisfaction rating
64%
Complaints
441
Pending
15
Resolved
279
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Havells India related photos (54)

Havells India Complaints & Reviews

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Havells India — havell's atta matic machine is not working.

 Vips007* on Nov 14, 2018
My Havell's ATTA MATIC machine is not working. I have registered as many as 4 (FOUR) complaints on the toll free number of Havell's in past 1( ONE)
month, but not one attended to my compaints and not one visited my venue for repair work. I have purchased this machine in November 2016. The previous compaint numbers are HK070760 and other compaint number is HK147011.
One of the compaint was allotted to Mr. Yogesh who didn't attended and other one was given to Mr. Krishna sales and one was allotted to K.M enterprises. But none of them attended to the compaint. I feel very much harrased...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — havells pump 1 hp monoblock

 Ganesh Kapare on Nov 13, 2018
Dear sir
I will purchase your pump dt.21/05/2018 at taj hardwear chintamani nagar hadapasar pune 411028
This pump is last 5 months good working but 4/11/18 pump was after 5 minits stop i am complaint 5/11/18 complaint no hk052326 and he allocated mr yash sai ele.
8/11/18 mr shakil shaikh mb no [protected] your service engi. Visit our home and check the pump he started the pump but pump was stop after 4 minit he check the capasiter and motar high heat and shkil says this pump is deffective and he give me his senior mr devendra mb no.[protected] i call mr devendra he says you...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — self priming monoblock pump not working

 mukesh rao k on Nov 12, 2018
Dear sir
I have purchased your company self priming mono block pump in 11.6.2018
This pump without any problems working in 3 month good working but last month creat problem pump not catch the watar thank. I'm already 3 time complent. Your engineer not properly satisfied me. Not reaper this so i want to change this pump ya proprly satisfied your engineer me...
Complaint comments  Read comments Complaint category Other

Havells India — ceiling light

 Shushendra on Nov 9, 2018
I purchased 75 ceiling lights for my office and 30 lights failed within a month. I also complained online and a customer service executive visited to enquiry last month and till now there is no response from the company.
It is more than a month of the visit of your executive but my lights are not changed...
I m totally disappointed with the service of your company......
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India

 Kamilhusain on Nov 8, 2018
आदरणीय सर ।में रामपुर का निवासी हूं।मैंने दिनांक 7/11/2018को दीपावली के अवसर पर उत्पाद पर ऑफर छूट से आकर्षित होकर हैवेल्स शॉप पर गया था।ताकि कंपनी के उत्पादों को खरीद कर दीपावली छूट का फायदा लिया जा सके। मेरे द्वारा उत्पाद क्रम संख्या 1-25...
Complaint comments  Read comments Complaint category Unauthorized charges

Havells India — ceiling fan not working//I raise complaint from 23/10/2018 but no response

 rigupta89@gmail.com on Nov 5, 2018
Hi,

I believe that havells was one of the best brand with good customer service, but now i regret. I purchased one ceiling fan (Havells) and it's bad within 1 year 7 months. As i am in the warranty period, i raise a complaint on 23/10/2018 with complaint number hj230850 and till now i dont get a reply no any action taken. I hope you keep your dignity and resolve the complaint......
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Havells India — ceiling fan not working

 Rony issac on Oct 30, 2018
Hi team havell,

I believe that havells was one of the best brand with good customer service, but now i regret. I purchased one ceiling fan (Havells leganza) and its gone within 6 months. As i am in the warranty period, i raise a complaint on 22/10/2018 with complaint no hj222810 and till now i dont get a reply nor any action taken. I hope you keep your dignity and resolve the complaint....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Havells India — water geyser 25 ltr installation

 manishaarush on Oct 29, 2018
My self manish kumar. I have complaint about a storage electric water geyser of 25 lit instalation. On 26/10/2018. My call no.HJ273336 customer I'd [protected]. On same day complaint was assigned to technician name Mr murtaza.But till now no one contacted me. I am regularly calling to havells customer care service no. But no action taken till now. If the havells services is like this then how can we buy a product in future and recommend any one to buy havells product. I am very disappointed with the havells services provided to customer.
please resolve my problem shortly

Thanks®ards
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — havells freddo air cooler - not received even after 15 days and no update

 Asif Raja on Oct 29, 2018
I ordered a Havells Freddo Air cooler by 12th of October by making full payment online. Since Havells is a branded company i thought of ordering it through their E-Store rather than relying on Amazon or Flipkart. But I haven't received any update regarding my order. When i check in Website it shows that item has been shipped with Delhivery and have provided the following tracking number :[protected]

But when i track it with Delhivery it shows that Package not picked/recieved from client.Now I think I've done a major mistake by ordering it in Havells E-STORE. I tried to reach Havells...
Complaint comments  Read comments Complaint category Appliances

Havells India — regarding complaint of storage electric water heater on 24/10/2018

 Ravichandra Tiwari on Oct 29, 2018
My self dinesh chandru tiwari. I have complaint about a storage electric water heater of 25 lit. On 24/10/2018. My call no. Hj244859 customer i'd [protected]. On same day complaint was assigned to mr. Bhawani electric sale technician name mr. Akash deep. But till now no one contacted me. I am regularly calling to havells customer care service no. But no action taken till now. If the havells services is like this then how can we buy a product in future and recommend any one to buy havells product. I am very disappointed with the havells services provided to customer....
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — so digi touch manufacturing defect in product havells ro

 MOTIVATIONAL GURU on Oct 27, 2018
Dear sir/madam,
I have purchased new ro digi touch on 11/09/2018 after installation it has problem that its wastage water as compare with pure water is 6 or 7 time i have register a complaint on your toll free no after installation as i seen the problem, your representative 13/09/2019 i raced a complaint no is hi 132588 complaint recived by deepak kumar sharma he is unable to solve the complaint he told my senior technicain will come than on 18/09/2018 mehboob alam came he check and find that one ro membrance has some manufacturing defect he replaced the ro membrane candle i told do not...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Havells India — havells ceiling fan complaint

 aryavarun on Oct 25, 2018
Dear sir/mam,

I bought seven (7) havells ceiling fan here in new delhi from kotla mubarakpur electricity market. We installed all the seven fans however two (2) fans have issues in their functioning. They are vigorously shaking where the fan leafs attach the round base. I had them checked independently by two different installation people and both have suggested that the fan is defective.

I have emailed and called but haven't heard from anyone regarding my complaint. I will appreciate if someone comes from havells to inspect the same and/or replace the two defective...
Complaint comments  Read comments Complaint category Products & Services

Havells India — motor pump

 Geetaaa on Oct 24, 2018
We did a complaint on 21st the executive have came on 22nd & asking for the money 1500 but when we called to customer care they deny to pay the money & want to talk to technician but the technician doesn't talk to them & went away before the technician came the motor is in working condition but what he did the motor was not working from that day when we call the customer care they always says they are escalating & again it goes to same technician he without visit resolved the complaint again i called to customer care they says they will contact him on 22nd but till now no resolution today. On 23rd...
Complaint comments  Read comments Complaint category Airlines

Havells India — rod of my water heater isn't changed.

 sehrawataanita on Oct 24, 2018
Dear sir,
I have lodged complaint regarding my water heater on 13th october, 18. Your executive came and charged 200 service charge and promised to come on next day with new rod. He neither provided any bill for that. His name is mr. Sanjeev.
After that i'm continuously complaining on customer care no. But no one is responding positively. Your senior executives are nor available on phone.
What should i do, and to whom i should complaint about all this.

Waiting for reply from your side.
Anita...
Complaint comments  Read comments Complaint category Education

Havells India — noise of havells ceiling fan

 sanjaynhpc on Oct 23, 2018
Purchased of two ceiling fan from m/s. Mahabir electricals, siliguri (W. B.) on dated 17.08.2018. After installation one fan very noisy if start it. So, please registered my complain and same to be rectify immediately.
Fan details - havells 1250 mm fan stealth air indigo blue

Address:-
Amarendra kumar singh
Flat-h, 1st floor, block-a, sankalp enclave,
Near manokamna flour mill, eastern bypass road
Siliguri-734008
Mobile no. [protected]
Email - ak1973s@rediff.com...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — regarding some issues on swing gyro cabin fan

 zohairnadvi2013 on Oct 22, 2018
I bought swing gyro cabin fan on 23.6.18 from electrical corner, chandani chowk, fraser road, patna. After about 04 months, it stopped working. It is under guarantee period of 2 years. Two times i already complained before related to this issue on 1.10.18 and 10.10.18 through mail (Customercare@havells.com) & 3 times telephonic talk on your toll free number but there is no response till date. My complain no is hj013953. Hence i bring this situation to your attention as you have good reputation in indian market. I believe i would get a quick response from you. This type of ignorance towards customer...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — shameful after sales service

 Anand104 on Oct 20, 2018
This is to bring to your attention the bad after sales service that i am facing for havell's product. All other means of rectifying the issue has been exhausted

About the complaint... My avion fan’s led underlight has stopped working and i logged complaint with call no hi280216 on 28th sep and after the technician visited he figured that the led light of fan needs to be replaced. I was given false promise that it will be done within 3-4 days. However inspite of repeated followups with techician as well as havells customer care there hasn't been any closure on this despite the product...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — shame in you havells

 Anand103 on Oct 20, 2018
This is to bring to your attention the bad after sales service that i am facing for havell's product. All other means of rectifying the issue has been exhausted

About the complaint... My avion fan’s led underlight has stopped working and i logged complaint with call no hi280216 on 28th sep and after the technician visited he figured that the led light of fan needs to be replaced. I was given false promise that it will be done within 3-4 days. However inspite of repeated followups with techician as well as havells customer care there hasn't been any closure on this despite the product...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Havells India — bad service, brand new ceiling fans are faulty and company has no replacement policy

 ParulBathla20 on Oct 20, 2018
Brand new 3 havells ceiling fans bought on 4th oct 2018, were found to be faulty while installation on 6th oct. Logged complaint 3 times in past 10 days, technician sent to repair the fans but still the problem is same. As per customer care, company has no policy of replacement and will repair the fans always.
I want my money back and havells has the worst customer support ever experienced. No reply received from their website...
Complaint comments  Read comments Complaint category Appliances

Havells India — regarding to rs.350/- paid for water motor change in warranty period

 Krishan Swami on Oct 17, 2018
Sir i had purchased one open well submersible 0.5h. P motor on 04oct18. It was working 2-3 days and on 15oct 18 it had been fault. Then i complain this to customer care on 16oct18 in morning then in afternoon mr. Banwarilal mechanic from ramji electrical was came. He was check and found unset (Fault). Then he was give me return coppen for replacement by new one. Then the retailer badhala electrical shrimadhopur, sikar, rajasthan was take rs.350/- from me for change the motor. Please tell why he was take the money from for replacement and the problem is suffering by me that after 10days it burnt...
Complaint comments  Read comments Complaint category Appliances

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