Havells India Customer Care
Havells India Ltd.
Customer satisfaction rating: 68%
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529
COMPLAINTS

Havells India Customer Care

Havells India Ltd.

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Address
QRG Towers, 2D, Sec- 126, Express Way
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201304

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
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+91 17 2423 2401  [Chandigarh]
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+91 86 6254 6162  [Vijayawada]
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+91 42 2230 5199  [Coimbatore]
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+91 79 4006 0739  [Ahmedabad]
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+91 36 1245 8923  [Guwahati]
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+91 40 2753 3355  [Secunderabad]
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+91 79 4006 0738  [Ahmedabad]
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+91 79 4006 1111  [Ahmedabad]
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+91 17 2423 2400  [Chandigarh]
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+91 86 6254 6169  [Vijayawada]
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+91 86 6254 6168  [Vijayawada]
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+91 86 6254 6167  [Vijayawada]
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+91 86 6254 6161  [Vijayawada]
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+91 98 9789 8050  [Dehradun]
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+91 80 4907 5000  [Bangalore]
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+91 42 2230 5767  [Coimbatore]
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+91 76 1406 4491  [Jabalpur]
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+91 67 4666 8101  [Bhubaneswar]
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+91 67 4666 8102  [Bhubaneswar]
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+91 13 5667 0202  [Dehradun]
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+91 89 1651 4339  [Visakhapatnam]
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+91 47 1401 5323  [Trivandrum]
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+91 40 2753 3632  [Secunderabad]
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+91 16 1467 6000  [Ludhiana]
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+91 16 1467 6024  [Ludhiana]
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+91 35 3252 5907  [Siliguri]
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+91 79 4006 0740  [Ahmedabad]
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Fax:
Fax:
+91 12 0333 2000  [Noida]
+91 40 2753 3355  [Secunderabad]
+91 80 2558 2663  [Bangalore]
+91 61 2265 5518  [Patna]
+91 36 1246 0355  [Guwahati]
+91 20 2605 0250  [Pune]
+91 22 6729 8604  [Mumbai]
+91 22 6729  

Additional info
Vijayawada
D No. 54-15-4D, 3rd Floor, Indira Arcade, Mahanadu Road Corner, Srinivasa Nagar Bank Colony, Andhra Pardesh, Vijayawada 520008
Tel:
+91 86 6254 6161
+91 86 6254 6162
+91 86 6254 6167
+91 86 6254 6168
+91 86 6254 6169

Visakhapatnam
50-81-3, 2nd Floor, Krishna Enclave, Above Gopal TVS Show Room, Seethampeta Main Road, Andhra Pardesh, Visakhapatnam 530016
Tel:
+91 89 1651 4339
Fax:
+91 89 1252 2547

Jammu
Plot No. 33, Yard No. 6, Transport Nagar, Narwal, Jammu & Kashmir, Jammu 180004
Tel:
+91 19 1249 0424
Fax:
+91 19 1249 0405

Indore
4th Floor, 401-402 Shagun, Plot No. 7, PU-4, Scheme No. 54, Coammercia, Vijay Nagar Square, A.B. Road, Madhya Pardesh, Indore 452010
Tel:
+91 73 1257 2340
+91 73 1421 9444
+91 73 1421 9422
Fax:
+91 73 1255 1626

Bhopal
2nd Floor, 47-A New Market, Malvya Nagar, Madhya Pardesh, Bhopal 462001
Tel:
+91 75 5427 1544

Cochin
9th Floor, Vankarath Towers, NH By Pass Junction, Palarivattom, Kerala, Cochin
Tel:
+91 48 4409 9000

Calicut
2nd Floor, Tulip Arcad, Opp. to League House, Red Cross Road, Kerala, Calicut
Tel:
+91 49 5401 9193
+91 49 5401 9194

Trivandrum
TC 25/15 (90) 2nd Floor, Annas Arcade, Spencer Junction, M.G. Road, Kerala, Trivandrum
Tel:
+91 47 1401 5323

Ludhiana
3rd Floor, Sandhu Tower, Near Ansal Plaza, Ferozepur Road, Punjab, Ludhiana
Tel:
+91 16 1467 6000
+91 16 1467 6024
Fax:
+91 16 1467 6021

Chandigarh
SCO-12, 1st Floor, Sector-2, Madhya Marg, Punjab, Chandigarh 160019
Tel:
+91 17 2423 2400
+91 17 2423 2401
Fax:
+91 17 2423 2402

Kolkata
ICC Tower, 5th Floor, 4 India Exchange Place, West Bengal, Kolkata 700001
Tel:
+91 33 4012 9851
+91 33 4012 9852
Fax:
+91 33 4012 7339

Siliguri
1st Floor, Commerce House, Bidhan Market Road, Opp. to Hotel Broadway, West Bengal, Siliguri 734001
Tel:
+91 35 3252 5907

Surat
201, Trividh Chambers, Opp. to Fire Brigade Station, Ring Road, Gujarat, Surat 395002
Tel:
+91 26 1235 0137
+91 99 7989 0137

Ahmedabad
202-205 Shivalik 2, Near IOC Petrol Pump, 132 Ft. Ring Road, Shivranjani Cross Road, Satelite, Gujarat, Ahmedabad 380015
Tel:
+91 79 4006 1111
+91 79 4006 0738
+91 79 4006 0739
+91 79 4006 0740
Fax:
+91 79 4006 0741

Rajkot
304/307, JP Tower, Tagore Road, Gujarat, Rajkot 360002
Tel:
+91 28 1292 1212
+91 28 1248 1112
Fax:
+91 28 1248 1112

Dehradun
Adjoining BSNL Office, Patel Nagar Industrial Area, Uttrakhand, Dehradun 248001
Tel:
+91 13 5667 0202
+91 98 9789 8050
Fax:
+91 13 5667 0203

Raipur
1st Floor,Taank Business Centre, Karnataka Bank Building, Fafadih, Chhatisgarh, Raipur
Tel:
+91 77 1424 3400
+91 77 1424 3401
Fax:
+91 77 1424 3402

Noida
QRG Towers 2D, Sector-126, Expressway, Haryana, Noida 201304
Tel:
+91 12 0333 1000
Fax:
+91 12 0333 2000

Trichy
1st Floor, Commercial Space, D-62, Meenakshi Garden, NEE, 6th Cross, Thilai Nagar, Tamil Nadu, Trichy 620018
Tel:
+91 43 1404 1005
Fax:
+91 43 1404 1006

Coimbatore
51, Dr. Nanjappa Road, Tamil Nadu, Coimbatore 641018
Tel:
+91 42 2230 5767
+91 42 2230 5199
Fax:
+91 42 2230 6199

Madurai
Plot No. 3, Door No. 09, Royal St., Ellis Nagar, 70 Ft. Road, Near Life Care Hospital, Tamil Nadu, Madurai 625001
Tel:
+91 45 2426 7022
+91 45 2426 7023
Fax:
+91 45 2426 7000

Chennai
Sigappi Achi Building, No. 18/3, 6th Floor, Rukmani Lakshmipathy Road, Egmore, Tamil Nadu, Chennai 600008
Tel:
+91 44 4228 0600
+91 44 4228 0605
Fax:
+91 44 2852 4326

Bhubaneswar
Plot No. 168/169A, KAC House, Bapuji Nagar, Orissa, Bhubaneswar
Tel:
+91 67 4666 8101
+91 67 4666 8102
Fax:
+91 67 4259 8107

Nagapur
A3, 3 Floor Saptak Plaza, Shankar Nagar Square, North Ambazari Road, Maharashtra, Nagapur 440010
Tel:
+91 71 2224 0932
+91 71 2224 2699
+91 71 2224 2692

Jabalpur
615, 2nd Floor, Napier Town, Opp. to HDFC Standard Life Insurance, Maharashtra, Jabalpur
Tel:
+91 76 1406 4491

Mumbai
1271, Solitaire Corporate Park, Bldg. No. 12, 7th Floor, Andheri - Ghatkopar Link Road, Chakala, Andheri (East), Maharashtra, Mumbai 400093
Tel:
+91 22 6729 8600
+91 22 6729 8602
Fax:
+91 22 6729 8603
+91 22 6729 8604

Pune
The Orion, 1st Floor, 5 Koregaon Road, Opp. to Don Bosco Youth Centre, Maharashtra, Pune 411001
Tel:
+91 20 6401 6413
+91 20 6401 6414
Fax:
+91 20 2605 0250

Guwahati
160 Rajgarh Road, Assam, Guwahati 781005
Tel:
+91 36 1245 8923
Fax:
+91 36 1246 0355

Jaipur
430-431, Ganpati Plaza, M.I. Road, Jaipur, Rajasthan, Jaipur
Tel:
+91 14 1398 8210
+91 14 1391 4645

Jodhpur
31, Light Industrial Area, Opp. to JDVVNL Office, Rajasthan, Jodhpur
Tel:
+91 96 3903 1711
+91 92 1420 1640
+91 92 1420 1645

Patna
104, Hem Plaza, Fraser Road, Bihar, Patna 800001
Tel:
+91 61 2220 7221
+91 61 2220 7222
+91 61 2220 7223
Fax:
+91 61 2265 5518

Bangalore
The Estate, 5th Floor, #121, Dickeson Road, Karnataka, Bangalore 560042
Tel:
+91 80 4907 5000
Fax:
+91 80 2558 2663

Secunderabad
204-A, 204-B, Lala-1, above Digital Shoppy, 5-4-94, M.G. Road, Telangana, Secunderabad 500003
Tel:
+91 40 2753 3355
+91 40 2753 3632
Fax:
+91 40 2753 3355

Noida
QRG Towers, 2D, Sector-126, Expressway, Uttar Pardesh, Noida 201304
Tel:
+91 12 0333 1000
Fax:
+91 12 0333 2000

View More Information...

Customer satisfaction rating
68%
Complaints
529
Pending
6
Resolved
359
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Havells India Complaints & Reviews

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Havells India — havells celia cooler

 Rahulex on Apr 23, 2019
I had also purchased celia cooler of havells. But with in warranty period motor stop working. I do complain more than 5 time but no reply from service center. Havells do cheating. I strongly recommended not to buy havells product.
I want want to do fraud case against havells service
Havells celia motor not working. Initially lot of sparking occur and motor stop....
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — havells water heater - adonia digital 15 ltr | request for unit replacement.

 surajits on Apr 20, 2019
I bought a havells water heater - adonia digital 15 ltrs, baring serial no# h16ad15w1003453 on 1-may-2017 from bangalore.

Since the day i purchased this geyser, till date i had multiple issues with this unit. Right from the time it was installed, it would abruptly stop working, stopped functioning when max heating level set to 75 degree, internal circuit board failure, continuously tripping main switch, also burnt out inner component.

Listing down the complaint details i could trace from the time of installation for your record. For each complaint they had to make more...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — replacement or refund for havells fan

 Mohammed Rayees on Apr 17, 2019
Hi i bought a fan of havells with price 2400.. On 08/05/2018. The seller given me guarantee of 2 years the product is not worked properly even for 8 months.. It was damaged i don't know what to do now..? That seller is refusing to replace my fan asper guarantee claim... Seller said to complain to toll-free havells customer care service. But customer care executive didn't accept my words he just refused and ignore my call without any manners. Now i don't want any replacement for your customer executive misbehaviour.. I want my cash back......
Complaint comments  Read comments Complaint category Appliances

Havells India — havells cooler celia i55

 swapnil.patil22492 on Apr 14, 2019
I had buy a havells cooler on 13th april 2019 in afternoon from lotus electronics jabalpur mp, 482001, celia i55 paying 14000 and got the defective cooler. My house is located in south civil lines around 10 minutes away from the shop. As soon as i got the cooler i watched that the honeycomb was not getting wet by water and it was throwing hot air even after putting ice. Even during the day time n ok one came from havells neither lotus to rectify or change this defective piece. I would say it is worst service one could get....
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — wall fan body failure

 Nirbhay Salar on Apr 9, 2019
We bought a 400mm wall mounted fan on 23/04/17 from m/s havells galaxy (M/s shiv shakti corporation) (Bill no 0170, rs. 2100/-) bistupur, jamshedpur. The fan's body broke. We complained but there was no response. Finally the dealer exchanged our fan for new one, same model, for free on 25/02/18 and we were happy.
The new fan's body also cracked. We went to dealer to complain. He directed us to complain at customer complaint no. This time.
We made first complain sometime in nov.'18 (Call no. Hk033139). Representative visited, agreed that it is under waranty period should be changed....
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — havells shallow well jet pump complaint

 RAHUL MANI UPADHYAY on Apr 4, 2019
I was purchased a hevells shallow well jet pump. Right now the pump is not working properly automatically ON/OFF. Currently the pump is in warranty period and I have complaint so many time but problem is not resolved. Company Technician visited so many time but not resolved problem. For the suggestion of Technician I brought 5KVA Stabilizer of Rs 10000 but same problem occur. Totally unsatisfied the warranty service of Havells. I am so mentally harassed and Rs 10000 I wasted in stabilizer for the suggestion of company Technician.
Kindly do for needful....
Complaint comments  Read comments Complaint category Products & Services

Havells India — havells breakdown

 Glowing Star on Apr 1, 2019
Myself seema, i purchased havells on october 2018 from then till now 5th time i have raised complaint the induction cooker is doesnot work as expected.. I am literally unhappy with your service kindly provide me a replacement.. Its been 3 days i have raised complaint and none of your person visited to investigate.. Poor service.. I need an replacement else need a cashback...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Havells India — havells geyser installation

 Bluehero on Mar 28, 2019
I bought a havells geyser power turbo and called the havells number for the installation. I was told that a technician will be sent over within 24-48 hrs. First of the technician shows up after the 48hrs. Also he technician sent by havells was very unprofessional. I called back the customer service number to give the feedback, first they tried disconnecting my call and after a couple of tries i get thru to an agent who refuses to connect me to a manager for escalation....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Havells India — complaint regarding switches being installed in the house

 Beena Kl on Mar 28, 2019
In 2015 we purchased an old 2bhk flat and the wiring of the flat was in poor condition. So we decided to repair the whole wiring. As such, we gave contract to an electrician for the repairing purpose. He used the switches of havells company as it is giving good performance. But now some switches are not working properly and the spring is being damaged. Since then we are using the havells fan but till date there is no complain with it. But the switches are giving problem. We don't have any documents as the repairing and installation work was done by the contractor. But the materials purchased and...
Complaint comments  Read comments Complaint category Products & Services

Havells India — griller toaster not working

 Sonal44 on Mar 28, 2019
This is with reference of complaint no[protected] which i have raised on 28th feb regarding non functioning of griller toaster.

Initially when i raised the complaint very next day on 1st march technician visited from prashant vihar branch and he told that one part was not working so it will take approx 10 days to get that part. So i waited for almost 20 days but never got any update.

Then i called havells customer care and they assured me that they are raising the complaint and said that issue will be resolve soon.

Again i waited for 5 days but there...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Havells India — unethical behaviour of service center staff

 Anshul Singhal 1904 on Mar 23, 2019
Hi

This is with reference to the complaint no.[protected] which i have registered @ your customer care on 19th march 2019 regarding non functioning of my water heater (Geyser model no. Bello digital 25)

When i registered the complaint very next day on 20th march 2019 i received a call from mr. Jagjeet singh from your service center located at kashipur stating that he is coming for the service but after knowing my address which is around 15kms away from his service center he said that he is not coming but is sending other havells technician for the service.
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — defective exhaust fan [Resolved]

 pratish1981 on Mar 17, 2019
Hi,

We have bought 4 havells fans on 8th apr 2018 (3 ceilings fans and one exhaust fan). At the time of buying we have identified that there was one slight shatter on one of the blades of the exhaust fan. But retailer told that it was due to molding done on machine and it would not impact on the functionality of the fans. Since we have great trust on havells brand, we have bought the fans.

Within six month we have identified that all the fans are working fine except exhaust fan, the exhaust fan we bought was defective piece. Within six months only we have found three...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Havells India — instant geyser not from the day one [Resolved]

 deepak3305 on Mar 14, 2019
I am complaining about havells instant geyser, which i bought from reliance digital, angul, odisha.

I purchased from reliance digital appx 100, 000 rupees products which includes ac, fridge, washing machine, kent ro & this geyser.

Since the first day of installation of both equipment (Havells geyser & kent ro) its not working at all infront of the service engineer and these engineers they dont know anything because during installation the talk somebody on video call that how to install it!!!

Once the same thing i complaint to reliance digital to mr. Subhendu,...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Havells India — mixer [Resolved]

 madhu pappala on Mar 11, 2019
Dear havells

Good morning..

My name is madhusudhana rao. I have bought one mixer grinder from goti sons vizag. We have observed that some smoke came from the mixer and we called to your service technician. He told me that some of the part was burned in the mixer have to replace the same. Since 4 months we are waiting for your technician and nobody has come.

Please note that mixer is since under warranty. We are waiting for your replay.

P. Madhusudhana rao
Ho. No[protected]a
Netaji street, santhinagar, nad
Visakhapatnam-530009.
Complaint comments  Read comments [3]Complaint category Appliances

Havells India — someone to cheat with using my phone number

 Vaibhav Kushwaha on Mar 10, 2019
I’m not purchase anything but i’m get msg from harvells for purchasing some product and someone get project by using my number & my name is vaibhav kushwaha..& i’m live in mathura. And pincode is 281001. Someone missuse my number with ur company and this is kind of cheating... I’m not purchasing any project of harvells... Do something for this......
Complaint comments  Read comments [2]Complaint category Employers

Havells India — issue with havells e-store. think twice before you buy [Resolved]

 Pritam Sarma on Mar 9, 2019
I have ordered ventilair ds exhaust fan (Order id:[protected] from havells india official e-store. But they have send me ventilier dsp which is a lower version with a price difference. I have received he product on 4th march 2019 and immediately i requested customer care for replacement with complain number[protected]. First of all it is the negligence of the havells authority that they send me a wrong product and secondly till today i. E 9th march no response from any authorized person. I emailed customer care, e-store and also branch office in bangalore. But i am surprised that not received...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — 280219514290: non visit of service engineer even after 10 days of complaint logging [Resolved]

 upmith on Mar 8, 2019
Dear team,

I had raised a complaint vide complaint id[protected] dated 28/02/2019 for my non block pump.

The engineer despite fixing time never turned up. I escalate this on 2/03/2019 to the customer care.

I got a call from m/s triveni engineer (Mobile - [protected]) and he too after fixing a time did not turn up.

This is highly unprofessional and unacceptable from an organisation, like yours.

I donot want a service engineer from m/s triveni to visit for the complaint, basis their un-professionalism...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Havells India — I am complaining about my ceiling fan [Resolved]

 Hanu Negi on Mar 6, 2019
When we switch on the fan, it make noise continuously.in this regard we file a complaint with complaint no. 02fe05802209.
The person who come on behalf of havells he told us that there is a need to change some internal part of the fan, then he click the pic of bill and told us that he come back to us within a day or two.
After that we got a call that the bill is refused by the havells that the bill is not proper or invalid and we are not able to rectify the issue.
I need some resolution from havells.
Regards
Bhisham singh negi
[protected]...
Complaint comments  Read comments Complaint category Appliances

Havells India — accl [Resolved]

 Anna Koshi on Mar 6, 2019
We had installed your companys automatic changeover switch in our flat at pnampalli nagar, ernakulam, kerala.in the last two years we have changed two units of the said item due to malfunction and complete breakdown. Now we will be replacing it with a new one as the replaced old one is out of warranty. If this continues to happen it will prove very expensive for us not to mention the problems involved. I am surprised that such a company as yours should produce such sub standard products....
Complaint comments  Read comments Complaint category Home & Garden

Havells India — manufacturing defect in water heater [Resolved]

 shaili dua on Feb 27, 2019
I bought 2 water heaters from Havells in Jan-19. There is a outlet valve in both water heaters from where continuously water drips.I have logged complaint 2 times for same issue but the visiting service engineer is not able to rectify the same. Because of this all wardrobes in my bathroom have got damaged and complete bathroom walls are getting damaged too. This seems to be a manufacturing defect in the products and because of the same and I would like either rectification or replacement to avoid further damage at my place....
Complaint comments  Read comments Complaint category Water Heaters & Geysers

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