Havells India Customer Care
Havells India Ltd.
Customer satisfaction rating: 65%
Submit a Complaint
486
COMPLAINTS

Havells India Customer Care

Havells India Ltd.

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Address
QRG Towers, 2D, Sec- 126, Express Way
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201304

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
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+91 79 4006 0739  [Ahmedabad]
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+91 17 2423 2401  [Chandigarh]
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+91 79 4006 0738  [Ahmedabad]
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+91 42 2230 5199  [Coimbatore]
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+91 40 2753 3355  [Secunderabad]
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+91 36 1245 8923  [Guwahati]
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+91 86 6254 6162  [Vijayawada]
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+91 86 6254 6161  [Vijayawada]
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+91 79 4006 1111  [Ahmedabad]
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+91 86 6254 6167  [Vijayawada]
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+91 86 6254 6168  [Vijayawada]
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+91 86 6254 6169  [Vijayawada]
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+91 17 2423 2400  [Chandigarh]
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+91 98 9789 8050  [Dehradun]
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+91 80 4907 5000  [Bangalore]
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+91 42 2230 5767  [Coimbatore]
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+91 76 1406 4491  [Jabalpur]
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+91 67 4666 8101  [Bhubaneswar]
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+91 67 4666 8102  [Bhubaneswar]
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+91 13 5667 0202  [Dehradun]
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+91 89 1651 4339  [Visakhapatnam]
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+91 47 1401 5323  [Trivandrum]
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+91 40 2753 3632  [Secunderabad]
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+91 16 1467 6000  [Ludhiana]
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+91 16 1467 6024  [Ludhiana]
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+91 35 3252 5907  [Siliguri]
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+91 79 4006 0740  [Ahmedabad]
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Fax:
Fax:
+91 12 0333 2000  [Noida]
+91 40 2753 3355  [Secunderabad]
+91 80 2558 2663  [Bangalore]
+91 61 2265 5518  [Patna]
+91 36 1246 0355  [Guwahati]
+91 20 2605 0250  [Pune]
+91 22 6729 8604  [Mumbai]
+91 22 6729  

Additional info
Vijayawada
D No. 54-15-4D, 3rd Floor, Indira Arcade, Mahanadu Road Corner, Srinivasa Nagar Bank Colony, Andhra Pardesh, Vijayawada 520008
Tel:
+91 86 6254 6161
+91 86 6254 6162
+91 86 6254 6167
+91 86 6254 6168
+91 86 6254 6169

Visakhapatnam
50-81-3, 2nd Floor, Krishna Enclave, Above Gopal TVS Show Room, Seethampeta Main Road, Andhra Pardesh, Visakhapatnam 530016
Tel:
+91 89 1651 4339
Fax:
+91 89 1252 2547

Jammu
Plot No. 33, Yard No. 6, Transport Nagar, Narwal, Jammu & Kashmir, Jammu 180004
Tel:
+91 19 1249 0424
Fax:
+91 19 1249 0405

Indore
4th Floor, 401-402 Shagun, Plot No. 7, PU-4, Scheme No. 54, Coammercia, Vijay Nagar Square, A.B. Road, Madhya Pardesh, Indore 452010
Tel:
+91 73 1257 2340
+91 73 1421 9444
+91 73 1421 9422
Fax:
+91 73 1255 1626

Bhopal
2nd Floor, 47-A New Market, Malvya Nagar, Madhya Pardesh, Bhopal 462001
Tel:
+91 75 5427 1544

Cochin
9th Floor, Vankarath Towers, NH By Pass Junction, Palarivattom, Kerala, Cochin
Tel:
+91 48 4409 9000

Calicut
2nd Floor, Tulip Arcad, Opp. to League House, Red Cross Road, Kerala, Calicut
Tel:
+91 49 5401 9193
+91 49 5401 9194

Trivandrum
TC 25/15 (90) 2nd Floor, Annas Arcade, Spencer Junction, M.G. Road, Kerala, Trivandrum
Tel:
+91 47 1401 5323

Ludhiana
3rd Floor, Sandhu Tower, Near Ansal Plaza, Ferozepur Road, Punjab, Ludhiana
Tel:
+91 16 1467 6000
+91 16 1467 6024
Fax:
+91 16 1467 6021

Chandigarh
SCO-12, 1st Floor, Sector-2, Madhya Marg, Punjab, Chandigarh 160019
Tel:
+91 17 2423 2400
+91 17 2423 2401
Fax:
+91 17 2423 2402

Kolkata
ICC Tower, 5th Floor, 4 India Exchange Place, West Bengal, Kolkata 700001
Tel:
+91 33 4012 9851
+91 33 4012 9852
Fax:
+91 33 4012 7339

Siliguri
1st Floor, Commerce House, Bidhan Market Road, Opp. to Hotel Broadway, West Bengal, Siliguri 734001
Tel:
+91 35 3252 5907

Surat
201, Trividh Chambers, Opp. to Fire Brigade Station, Ring Road, Gujarat, Surat 395002
Tel:
+91 26 1235 0137
+91 99 7989 0137

Ahmedabad
202-205 Shivalik 2, Near IOC Petrol Pump, 132 Ft. Ring Road, Shivranjani Cross Road, Satelite, Gujarat, Ahmedabad 380015
Tel:
+91 79 4006 1111
+91 79 4006 0738
+91 79 4006 0739
+91 79 4006 0740
Fax:
+91 79 4006 0741

Rajkot
304/307, JP Tower, Tagore Road, Gujarat, Rajkot 360002
Tel:
+91 28 1292 1212
+91 28 1248 1112
Fax:
+91 28 1248 1112

Dehradun
Adjoining BSNL Office, Patel Nagar Industrial Area, Uttrakhand, Dehradun 248001
Tel:
+91 13 5667 0202
+91 98 9789 8050
Fax:
+91 13 5667 0203

Raipur
1st Floor,Taank Business Centre, Karnataka Bank Building, Fafadih, Chhatisgarh, Raipur
Tel:
+91 77 1424 3400
+91 77 1424 3401
Fax:
+91 77 1424 3402

Noida
QRG Towers 2D, Sector-126, Expressway, Haryana, Noida 201304
Tel:
+91 12 0333 1000
Fax:
+91 12 0333 2000

Trichy
1st Floor, Commercial Space, D-62, Meenakshi Garden, NEE, 6th Cross, Thilai Nagar, Tamil Nadu, Trichy 620018
Tel:
+91 43 1404 1005
Fax:
+91 43 1404 1006

Coimbatore
51, Dr. Nanjappa Road, Tamil Nadu, Coimbatore 641018
Tel:
+91 42 2230 5767
+91 42 2230 5199
Fax:
+91 42 2230 6199

Madurai
Plot No. 3, Door No. 09, Royal St., Ellis Nagar, 70 Ft. Road, Near Life Care Hospital, Tamil Nadu, Madurai 625001
Tel:
+91 45 2426 7022
+91 45 2426 7023
Fax:
+91 45 2426 7000

Chennai
Sigappi Achi Building, No. 18/3, 6th Floor, Rukmani Lakshmipathy Road, Egmore, Tamil Nadu, Chennai 600008
Tel:
+91 44 4228 0600
+91 44 4228 0605
Fax:
+91 44 2852 4326

Bhubaneswar
Plot No. 168/169A, KAC House, Bapuji Nagar, Orissa, Bhubaneswar
Tel:
+91 67 4666 8101
+91 67 4666 8102
Fax:
+91 67 4259 8107

Nagapur
A3, 3 Floor Saptak Plaza, Shankar Nagar Square, North Ambazari Road, Maharashtra, Nagapur 440010
Tel:
+91 71 2224 0932
+91 71 2224 2699
+91 71 2224 2692

Jabalpur
615, 2nd Floor, Napier Town, Opp. to HDFC Standard Life Insurance, Maharashtra, Jabalpur
Tel:
+91 76 1406 4491

Mumbai
1271, Solitaire Corporate Park, Bldg. No. 12, 7th Floor, Andheri - Ghatkopar Link Road, Chakala, Andheri (East), Maharashtra, Mumbai 400093
Tel:
+91 22 6729 8600
+91 22 6729 8602
Fax:
+91 22 6729 8603
+91 22 6729 8604

Pune
The Orion, 1st Floor, 5 Koregaon Road, Opp. to Don Bosco Youth Centre, Maharashtra, Pune 411001
Tel:
+91 20 6401 6413
+91 20 6401 6414
Fax:
+91 20 2605 0250

Guwahati
160 Rajgarh Road, Assam, Guwahati 781005
Tel:
+91 36 1245 8923
Fax:
+91 36 1246 0355

Jaipur
430-431, Ganpati Plaza, M.I. Road, Jaipur, Rajasthan, Jaipur
Tel:
+91 14 1398 8210
+91 14 1391 4645

Jodhpur
31, Light Industrial Area, Opp. to JDVVNL Office, Rajasthan, Jodhpur
Tel:
+91 96 3903 1711
+91 92 1420 1640
+91 92 1420 1645

Patna
104, Hem Plaza, Fraser Road, Bihar, Patna 800001
Tel:
+91 61 2220 7221
+91 61 2220 7222
+91 61 2220 7223
Fax:
+91 61 2265 5518

Bangalore
The Estate, 5th Floor, #121, Dickeson Road, Karnataka, Bangalore 560042
Tel:
+91 80 4907 5000
Fax:
+91 80 2558 2663

Secunderabad
204-A, 204-B, Lala-1, above Digital Shoppy, 5-4-94, M.G. Road, Telangana, Secunderabad 500003
Tel:
+91 40 2753 3355
+91 40 2753 3632
Fax:
+91 40 2753 3355

Noida
QRG Towers, 2D, Sector-126, Expressway, Uttar Pardesh, Noida 201304
Tel:
+91 12 0333 1000
Fax:
+91 12 0333 2000

View More Information...

Customer satisfaction rating
65%
Complaints
486
Pending
19
Resolved
312
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Havells India related photos (61)

Havells India Complaints & Reviews

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Havells India — monoblock pump s1 1.0hp

 amaro on Jan 16, 2019
I purchased a water motor on 10/10/2018 and its not working from 13/01/2019, i raised complaint regarding it to your company on 13/01/2019 at approx 10:30 am vide complaint number[protected]. They said our executive will be there within 24 to 48 hours but now its more than 72 hours already passed, i called to your toll free number ([protected]) for more than 15 times and every time they are saying "we are sorry for the inconvenience our executive will be there soon". I talked to senior person there mr. Hitesh verma he is also replying the same and not taking any action against my complaint. Even...
Complaint comments  Read comments Complaint category Products & Services

Havells India — havells exhaust fan

 Rahul Rastogi 1509 on Jan 15, 2019
I made a compliant about my exhaust fan in havells customare care on 5 january 2019 but no one visit on my home address. I raised a issue three times but they did not take any action to resolved my query. You can only harassed the customare. Ms. Sangeeta, ms. Tanu whom i spoke on customare care and mr. Kapil choudhary is the person of ms prachi service center to whom my call assigned his number is [protected]. Please make sure his licensed will be cancelled also take the strict action to whom i talk in this regard. I literally fade up and mentaly harassed. I want to tell you that my product is under...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — geyser safety valve missing, bin packing not addressed since jan 2 2019

 Nandhini N on Jan 15, 2019
I had purchased havells 15ltr horizontal water heater and the same was installed during decenber end 2018.in the packing safety valve was missing and i had raised complaint for the same on jan 2nd 2019, inspire of multiple follow ups till date no technician came back to resolve the issue. Geyser is installed without safety volve. Whenever i contact customer care they say complaintb8s raised and assigned to pawan electricals but till date no action has been taken. Requesting to take necessary action on this. Thanks!...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Havells India — havells mixer juicer endura ll

 Vinay14.Sharma on Jan 14, 2019
Subject - regards havells jar return

Dear team,
I have submitted a service request on 16/11/2018 for related to jar issue and juicer on customer care service via call
After that your engineer came to my home and take a mixer juicer jar and give a promise to return within a 15 days but
This jar not yet return by engineer
I do calls many time but no response given by him that's why
I am facing many problem from 2 months
I request you kindly resolve my problem

Vinay sharma
[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — iron press not working

 Sudhir_singh132 on Jan 13, 2019
Dear sir
My havells jio iron not work from 22 dec. 2018, its power not come and i am continue registers complaint on havells customer care (Complaint no. Is hl225713, hl266192, ia104742) but still problem not solve and now i still talk to havells customer care but same repeated answer that newt 24 to 48 hours your problem will be solved but no result. So please take a resultant action and solve this problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — geyser 3l

 Krishnaprakash Maurya on Jan 11, 2019
7th jan 2019

Complaint number - ia075510 & ia103080 (Recent complain numbers)

Had a extremely bad experience with havells service, never faced such a pathetic service even from local companies.

I purchased the geyser last year.

First incident:
It started leaking within 4 weeks of installation. The technician visited after multiple follow-up and informed that it is defective piece & needs to replace but needs to be replaced from the place i purchased it. Since i had purchased it from metro, they refused as they only sell but after...
Complaint comments  Read comments Complaint category Appliances

Havells India — regarding oil filled radiator

 anandchunchun on Jan 10, 2019
I purchased havells oil filled radiator on 27 december 2017. On 1st jan. 2019 it has stopped working. I complain (Complain no. : ia020575) to havells customer care about the same issue. A technician came & told me that there is some issue in auto cut i believe so i will have to replace it. I will come with parts in 2 days & if the problem is not rectified then we will replace it with new one as the product is in warranty. Today is 10th jan but no one came to rectify the issue after repeated complain to the customer care

Complain no. Ia020575...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — water heater - very poor products/service

 harilalt on Jan 9, 2019
I had my havells water heater for faulty heater repaired through havels authorized repair center at palakkad,

A - one services
Palakkad, kerala

Ref: call number: hf 051392 dated 08/06/2018

I was told the the heater had to be replaced and accordingly i paid for the same and had it repaired.

Within four months the heater started leaking. This was informed to a1 services and technician visited my house and the leak was through a sealing joint where severe corrosion was noticed. The item was taken back to the service center at my cost...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — extremely pathetic customer support havells - ia051784

 rajtdar on Jan 8, 2019
We have been facing extremely pathetic customer service from havels. Since two weeks one our geysers is not working. I have raised the ticket : ia051784. Have called up more than 5 times.

The technician harish from kodilingeshwara sales and service (Bangalore) is an highly unprofessional. Around 10:30 am in the morning he had called and insisted to give only 30 mints time that he is coming without taking an appointment. We had to rush back from office to meet him as the geyser is inconveniencing us for more than 2 weeks in this cold weather.

After visiting he started...
Complaint comments  Read comments [1]Complaint category Appliances

Havells India — product (water geyser) not received

 Rashmi Singh Chouhan on Jan 5, 2019
Dear concern,

I am writing to bring your attention on a serious notice, my complaint no hl251635 12 days back on 25th dec regarding non working of my water geyser... Technical attended the complaint & told it would take 2 days to resolve as there is some part has been damaged automatically i am not able to repair it now, so i will take it to company where we can repair easily and can install again in two days as its under warranty.
I called the customer of havells to know about the water purifier. But they said, they will contact me soon by a technician in 24 hours. I have...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — vista room heater (faulty element) complaint number is hl286097

 kaursonia2015 on Jan 3, 2019
With reference to the subject matter, I would like to explain you my problem with the recently purchased room heater of your company. purchased date 23rd December 2018. it has gone into fault on 28th December 2018. just after using it for 5 days. I have placed a complaint thru dealer complaint number (HL286097). One Technician named Jitendra ( visited my home on 29th December 2018 and told us that the element is faulty. I will change it tomorrow. no one turn up on 30th December 2018. though its Sunday. then I called him on Monday 31st December 2018. He said the store team had confirmed him that...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — faulty geyser

 Jyoti1036 on Jan 3, 2019
I have purchased a 6l instant water heater from flipkart in october 2018. Till date the geyser is not working. I have been calling the customer care since october, they assign the same technician to me and the technician doesnt address the heating issue. He asked us to take a different connection, we called the plumber and got it done. Still the geyser doesnt heat. It just works for a day and stops working altogether. Now when i raise a complaint, the technician doesnt come and the customer care only re-registers my complaint, not giving me any assurance till when it will be fixed. Very poor customer...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — geysers

 Manmohit Kalia on Dec 31, 2018
I am writing regarding the unresponsive of your support staff regarding a complaint filed by nishakant kalia for water heater with call no hd130686 which has been assigned to mr vikas kumar and he didn't turn up for the complaint and whenever we call him he says i haven't received part which has to be replaced from the company. As this is the only season when the water heater is needed and our complaint is already with you for more than one month and still there is no action. Therefore i hereby request you to arrange the necessary action or else i am going to file a complaint in consumer court regarding...
Complaint comments  Read comments [2]Complaint category Water Heaters & Geysers

Havells India — havells instanio 3l water heater automatic cut off issue

 Jayaja on Dec 31, 2018
Hello,
I have frequently raised complaint against product automatic cut off after every use and if i want to use again i should press the button on heater. Later i have noticed that all the pipes were bend down due to overheating and the hot water is returned through inlet pipe. Twice i have done plumbing and the pipes were bend. And my maid hand got burnt because of this issue. Even though i made customer care complaint via telephone and email i didn't get proper response from team. Please resolve the issue at the earliest....
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — bad service bad quality

 Preety Chaudhary on Dec 30, 2018
Dear sir,

I have purchased a water heater a year back and it was a defective piece. It has been got dis-function multiple times and every time we need to followup customer care and after 1-2 weeks mechanic came and guarantee every time that it would not stop working again but only 1-2 days after it again got dis-function.And this time, no one is responding. I have complained many times but no action is taken till yet. I am totally frustrated with the product and services. I would request you to return my money I don’t want any exchage of product because the service and product...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Havells India — havells monza slim ec 25l - installation issue

 JBS Ventures on Dec 29, 2018
I bought monza slim 25 l geyser and the technician who came for installation was very rude and left without completing the installation...
I bought your product having faith in your product and service... Now, i doubt it.. Do you really care for the consumers... With the service you provide, i really dont think so... Not sure, how to proceed now...

Please provide me a solution...
Le me know if you need any other details......
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Havells India — gas geyser is not working purchased last year now complaining about this company

 Simran Taneja on Dec 29, 2018
Gas geyser is not working as we are complaining since 23rd december nd no action has been taken no body is responding to customer care helpline it is d worst company i had seen i had all d record of person i had talked on customer care now i am filling fir against this company that they had given the 5 year warranty nd now it is only a year nd geyser is not working nd nobody is listening to my complaint since 1 week i will give all the call recordings as well as complain no. Also. No reply of mail also. Worst worst company nd now i am going to take action...
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — gas geyser is not working purchased last year

 Simran Taneja on Dec 29, 2018
Gas geyser is not working we are complaining since 23rd december nd nobody is responding no technician has been sent to look after the procedure this the last chance for this company tomorrow i will b filling the complaint regarding havells company to police itself. Complaint no. Which was given is hl246651. Now i hope by today itself the solution would appear by your side....
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — about 7 days to go no one is come to my home complaint no. hl172043

 chiragsheth80 on Dec 23, 2018
I would like to inform you that havells service is very very bed & i suggest to all the people that no buy any items from havells brand.. Due to i am suffering last seven days.. My gizzer is not working so i complain on monday dated 17-12-18 but till date no one person is come to my house.. Service is not good really.. Only msg put up

‘“dear chirag kaushik sheth, your call no hl172043 is been allocated to mr. Astha services. He shall visit your place on the appointment time - havells connect.”

I have call to havells person 6 times but no one is come.
Complaint comments  Read comments Complaint category Electronics & Appliances

Havells India — havells geyser not working

 pioneerkanpur on Dec 21, 2018
I purchased havels geyser on december 19, 2018 from narsing sahai madan gopal. The havels technician came to instal. The tank of 25 litres took one hours to fill and the hot water was trickling in drops. The technician did not take my approval of installation and signed on my behalf stating installation perfect. Despite my protest he walked out rudely. On my second complaing on december 21 he bluntly refused to come stating that as the tank was placed on a lower height there can be no pressure. Ironically another geyser installed in another room connected to tank of same height was releasing proper...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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