[Resolved] Havells India — Havells platina wall fan neck break
R
Ravi kumar mallan
Feb 18, 2024
Feb 20, 2024
This thread was updated on Feb 20, 2024
Address: Bangalore
I bought platina wall fan two years ago paying about Rs. 2000. I placed it on the wall untouched by anyone. Last year the neck was broken. I called the serviceman who charged me Rs. 750 for the replacement. Last month the neck was again broken and I was charged Rs. 750 again. I paid Rs. 1500 for two replacements of the neck. I am very much disappointed with the quality of the product and huge repair charges. If this is my experience, I will be discouraged to recommend this product.
Was this information helpful?
No (0)
Yes (0)
Mar 22, 2024
Complaint marked as Resolved
Havells India customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2024
Havells India Customer Care's response Hi Ravi, we regret the unsatisfactory experience you had. Kindly share your complaint number so that our team can provide the best possible solution.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment