[Resolved]  HCL Laptop –model No. Ax7011 — Replacement

AMIT KUMAR NAYAK
AT/PO-SISUPAL GARH
BHUBANESWAR-2



To

HCL Authorised Service Center,
Aryan support services, 622/A Saheed Nagar, 753007
Bhubaneswar.


Dear Sir or Madam,
Ref: your job sheet No.1007 dtd. 05.01.09
(HCl Laptop –Model No.AX7011)

I have given you my above mentioned laptop since 5th Jan’2009 at your Service Center for repairing which is not still repaired . This is the 7th time of giving you the complaint since purchase of the laptop. And each time you are taking 3 to 4 months or more times for repairing and that is not in satisfactory condition.
Since the time of purchase, I could rarely able to use the system, for it become out of order again and again .Even after repairing the same problem occurs. As a student I have been harassed a lot by your service.
To resolve the problem, I would like to request you to replace the said laptop with a new one with in a week, as I need it urgently for my advance study. Failing which I may go under court of law if it requires.

If you have any questions, you can feel free to contact me :[protected]

Sincerely,


Signature



Copy to : HCL Service centre, New Delhi.