[Resolved] HDFC Bank ERGO Car Insurance — Unethical and Irresponsible HDFC Ergo | |||
Unethical and Irresponsible HDFC ERGO General Insurance Company Limited, I calld up their customer care 2 renew my car insurance only 2 inform that policy has been canceled in Nov 2011 due to Check dishonor. I have bank statement with details of successful bank transaction. This is sheer irresponsibility on their part and unethical practice. Because their irresponsible behavior i am running my car without any insurance for 10-11 months. The money has been debited from account on 6th Sept and these guys canceled the policy in Nov. How is it possible that HDFC Ergo continue to sleep on the check for two months. Even after paying Rs. 19k i am uninsured. I want to teach these guys a lesson? How to file a complaint to a court and which court? Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per your request, on scrutinizing we realized the policy was cancelled due to some technical error. The same has been rectified and the policy is now active.
Regret inconvenience.
For any queries please feel free to contact us on:
Toll- Free :
[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )
Yours Sincerely,
HDFC ERGO General Insurance
As per your request, on scrutinizing we realized the policy was cancelled due to some technical error. The same has been rectified and the policy is now active.
Regret inconvenience.
For any queries please feel free to contact us on:
Toll- Free :
[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )
Yours Sincerely,
HDFC ERGO General Insurance
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1800 2700 700
1800 2001 999
+91 22 6638 3600
165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate, Mumbai, Maharashtra, India - 400020
Consumer Affairs Department
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.
regards
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