HDFC ERGO General Insurance Complaints & Reviews

I, Arup Bhattacharya, Sr.Citizen would like to inform you that I am in need of a local agent as my previous agent is unable to provide service as her son is seriously ill.
In this regard I have sent several emails to HDFC Ergo, Grievance cell, but no help has been rendered by them.
Please solve my issue immediately as I am facing problem and no one is there to help me.
I have been a customer of HDFC Ergo since 2019.br...

Respected Sir/Madam,

My name is Ranajit Paul .My PAN is AONPP2688G . I am a composite agent of IRDA I have joined Apollo Munich Health Insurance Co. Ltd as a standalone health insurance company having code 80087045 . On that time I have existing code with National Insurance Co. Ltd and Life Insurance Corporation of India . After that when Apollo Munich Health Insurance Company Ltd was merged with HDFC ERGO GENERAL INSURANCE...

Recently i visited Hdfc ergo website to check the details to purchase a policy, For some reasons i cannt go further to choose or buy for now.

i am continuously getting call from customer care for two days, to one person i requested to mark not interested.

He spoke very rude and asking why for time pass you visiting website such kind of questions.

If i visited website i must buy policy?
Why...

My HDFC property and buyer insurance loan was opened falsely by saying that these are mandatory. I have been after these HDFC ergo gurgaon people for almost 2 months and they are not closing the property loan insurance account ipf No:[protected].

after 18 emails which you can see below they still don't reply and do anything.
I have paid 3 emi's against these Home and buyur insurance loan...

FROM:

T.S.V. Subbara Rao
Senior Citizen
Flat No. 402, GRMC Fortune Towers,
Near Life Spring Hospital, Jawahar Nagar,
Moulaali, Secunderabad – 500040.
eMail: [protected]@gmail.com
Phone No. [protected] / [protected].

TO:
1) [protected]@hdfcergo.com
2) [protected]@hdfcergo.com
3) [protected]@hdfcergo.com
4) [protected]@hdfcergo.com
5) [protected]@irdai.gov.inbr...

I have never worked with hdfc but there is a code showing active on irda portal.
I have contacted many time to my local branch also customer care but no one help me so that I am facing problem for getting job.
Please remove it within 7 working days on irda portal.
Name - sanat kumar patra
Pan no- CWTPP5210J
MOB. [protected]...

Respected sir/ma'am
My name is APU PAL, my pan card number is- CYEPP6330G, Please remove my pan number in irda portal, it's very very urgent for me.....

Dear Sir

Myself Satyendra Singh, One of My friend Late Nahid Islam, She finance on 02/02/2018 a car from Maruti through HDFC Auto car Loan ( Loan Account no.[protected] Also Note HDFC ERGO Finance has given Cover secure Policy No. [protected] all detail has been done from (Prayagraj) Allahabad home town.

In the month of April She lost her life due to Covid-19 on dated 19/04/2021. after that we applied for...

I had purchased an online insurance policy hdfc ergo throw policy bazaar. Com, for swift vxi UP43AL0648 on the date 05/11/2020 .Policy no is[protected].This policy should be valid from 05/11/2020 to 04/11/2021, but it's not sow on the transport department official website. This scam has disturb me economically and mentally. I want compensation 500000/- only. I have receipt also....

I have renewed my health insurance policy on 2:06AM[protected], with number[protected] with HDFC Ergo. It was renewed before due date.
The payment has been made and the policy document as been issued.
But I'm still not able to view my policy online and when I'm trying to use my policy, it shows I don't have any policy or the policy number is inactive.
I have raised the complaint twice through customer care...

HDFC ergo health insurance say i can't add my son to my active policy[protected] as he is over 1 year now. I just renewed my policy in December 2020 month and they want me to wait for the next renewal which is due in December 2021. I feel what kind of family floater it is when it can't cover my immediate family members.

They are simply denying adding child to the policy due to their own conditions while i was aware...

I recieved multiple calls from hdfc. The agent named Ashok, Rohit, Anjali confirmed all my personal details (my dob, address) and asked me to make a payment of 25000 each to renew 2 policies in order to get the no claim bonus as i have not used the insurance.
And i was made to take the below policies.

1. HDFC Young star udaan[protected]
2. Cigna TTK health insurance. Policy no - PROHLN[protected] Jan 2020 was the...

I am HDFC Ergo Health Insurance holder and I received a call at 11.13 AM on[protected] on my mobile number [protected] from the above number stating that ' I have 180000 in unclaimed bonus' and she will help me receive it. Being a senior IT professional with common sense :-) I knew it was a fraud.

Please follow through to identify the culprit as a cyberfraud and take necessary steps to block the mobile, the caller and the BPO...

DEAR SIR HDFC ERGO CLEAR MANTIONED IS THIS IS YOUR HEATH INSURANCE POLICY NO.[protected] IS CONFIRMED. PLEASE CHECK THE POLICY COVER LETTER AND PURPOSE OF DEDUCTION UNDER SACTION 80 D OF INCOME TAX (AMENDMENT) ACT, 1986 Subject: Insurance Company denied the claim of policy. Dear Sir/ Madam My father Mr. D. P. Sharma had died as Corona warrior as on 6th MAY 2020 and HDFC Bank harassing my family for nonpayment EMI’s pending against...

Respected sir,

I would like to inform you that i have taken a health policy for my wife in last September that is September 2020 for only one year.
Policy no is [protected] ( HEALTH)
Expiry Date: 29-sep-2021.
I have also sent a email for cancellation of this policy on 04/09/2020 but nobody gave the response of my mail. And nobody is receiving the call when i was calling to customer care no that’s...

Hello

I have taken laptop on the offered of 10% cashback after 90 days, now loan is also over but cashback does not received.

Loan no:[protected]...

When transacition is done the money was debited but insurance is not completed of my two wheeler. After some time i got mail that your transaction is unsuccessful. What to do...

Dear sir/ madam
My father mr. D. P. Sharma had died as corona warrior as on 6th may 2020 and hdfc bank harassing my family for nonpayment emi’s pending against car loan taken by him for purchase of renault triber rxl mt as on 21/11/2019 financed from hdfc bank, and further the loan amount is backed by (Covered) by them with the credit shield insurance (Copy of policy attached) for protecting the financial loss to them in case of...

Be aware of Purchase CPA Policy in HDFC ergo., they're try to cheating innocent and unawares peoples of INDIA.

HDFC Itself don't know about CPA Policies.. without any knowledge of CPA they just Selling CPA policies together with motor policy to Loot Money from innocent Peoples in India

when claim arises they're find the way to escape that CPA claims.. It's very harmful to the sad demise faced Families, HDFC Intention is to make more trouble to already suffered families..

I'm Raised CPA claim be half my sister throw Customer care support on 31.08.2024 which was sad demise happened to insured person of my brother in law due to road accident while driving they owned two wheeler vehicle

when registering claim customer care person assured it'll settle within 30days.. But, it's not settled that stipulated time.. after many follow-ups later one of person in the name of surveyor visited to the our location for collect necessary documents and investigation, we are all co-operated to him and requested to settle the claim at the earliest due to we're suffering more for this uncertain demises.

then another 20-30days gone.. no one updated further regarding our claim.. later I've contacted available cell number of surveyor in HDFC self care portal, they are told it'll take some time to settle claim please wait I'm processing some cases will take 3 months to six months.

after that we are discussed 3-4times and clarified the all things and questionary's.. later they asked again already given all documents with legal heir letter.. that's all we sent by courier on 20.11.2024 delivery confirmation given on 22.11.2024

after that we are follow-ups regularly regarding our claims, many times they are not attending our calls properly whenever attend the call asking more time settle the claim., it's repeatedly continues another 3-4 months

finally they're provided another person number to contact on 25.02.2025.. I'm contacted that person and asked for this how many time do you need to settle this claim already gone 6-7 months of our claim request still it's kept pending means what's this..?

I wonder within a week they told it'll not possible to claim.. your claim will be rejecting our legal team says not possible to claim

I got Shocked and asked the reason to the CPA claim reject, They said improper things and against the rule of CPA further I had gave many explanation and IRDA guidelines of CPA But, they are not ready to accept my things more over they're not provided me any satisfying answers even all rules and regulations are displaying in HDFC website and CPA Prospects also.. still they're not ready to answer which I raised the clear explanation regarding CPA. Now said, we'll provide the rejection letter you can answer that letter

Then, I'm connected to the Customer care on 23.04.2024 customer care person provided me our Claim Officer Number to discuss further, afterwards I'm regularly calling him since 3 days but' they're not attending my call and not replied to my texts in WhatsApp

HDFC ergo Employees it self don't know about CPA Policy or acting like unknown of the Rules and Regulations
My Claim Ref Number is: C[protected]

I am writing to formally file a complaint against HDFC ERGO regarding an issue with my insurance policy. I made the payment on March 20, but my policy was not activated despite the payment. Earlier, HDFC ERGO had charged me twice for the same policy. I requested a refund for one of the payments, which I did three months ago. Now, after three months, HDFC ERGO has canceled my policy, citing my refund request as the reason. This is unfair, as I only requested a refund for the duplicate payment, not for canceling my policy. I have already spoken to my bank, and they confirmed that the payment was made. However, my policy remains inactive. I request an immediate resolution, either by reactivating my policy or providing a full refund for the amount I paid.

Details of the Policy:

Name: Pawan Kumar
Mobile Number: [protected]
Policy Number:[protected]
Please address this matter urgently, as this has caused me inconvenience and financial loss. If I do not receive a resolution soon, I may escalate this issue to the consumer protection authorities.
Looking forward to your prompt response.