[Resolved]  HDFC Bank ERGO – Health Policy — Complaint against HDFC ERGO – Health Policy

Address:

Andhra Pradesh

This is P Srikanth Reddy My policy number is 50706901 Refernce number is : HN[protected] mail id: [protected]@programmer.net
Sir,
I was admitted in care hospital regarding chest pain on (04.02.2012 to 06.02.2012)
That day means 4th Feb 2012 I admitted in care hospital emergency ward at night 9.30pm regarding savior chest pain. Dr Sunil Kapoor was treated me after tests and taking medicines I was discharged on 6th Feb 2012. My Hdfc Ergo policy is cash less card. When discharge time I submitted my policy papers but Hdfc Ergo said cashless denied. I paid my bills after 4 days I applied claim and submitted all the documents in banjarahills FHPL office. They asking so many documents. I travelled 4 times nampally care hospital to banjarahills FHPL office regarding documents . After 45 days I call to customer care regarding claim they said ‘your claim is denied why means investigation and evaluation purpose not payable under insurance’ . So finally I understand Hdfc Ergo is cheated me.

These are the original documents I submitted
1)Treating Doctor certificate
2)First consultation prescription
3)D-Dimer report
4)Discharge summary
5)Haematology report
6)Bio chemistry report
7)cardiology consultation report
8)Echo cardiographic report
9)Out patient card & receipt
10)Tress test report
11)blood test reports
12)Bill summary report
13)Bill details report
14)Cash paid receipts
15)Lab investigation reports
16)Ecg report
17)Hdfc claim form
18)Photocopy of ID
19)Address proof & ID proof