[Resolved]  HDFC Bankbank — liquidated Fixed deposit without notice

Address:

Mumbai Suburban, Maharashtra

This in regards to my credit card account balance : INR 82728.00 as on date . My card number is [protected]. This has been blocked due to non repayment of the amount since June / July as had emergency in the family and was unable to take calls also during that time.

HDFC chandivili branch executives – Mr Imran , their senior a lady – Ms Charu have been extremely rude and also inspite of explaining and pleading to them that in the next 10 days will be closing the entire amount with interest till date of closure will be paid , they withheld the money in my savings account.

When I spoke to them they out of grudge said that they will liquidate my Fixed deposit and ensure I come to roads. They would tarnish my image amongst my employed company and local people around my residential area.

Agreed that I have not paid the amount though not intentional, could I know why were the following 2 course of actions done without any intimation – just verbally :

Hold on my saving account money of Rs 28844.49- on what calculation was the entire amount held when the minimum payable was only rs 11700.00?
Liquidated my Fixed deposit linked to my account of Rs 12,000.00 – who has give the authority for the same ?

Would like to know how could the bank take such drastic steps without any written notification . If the person had no intention of repaying or had absconded, this could have been considered. In my case inspite of my request to bear with me, this course of action was done.

Now considering the amount sweeped in from my savings and fixed deposit – I stand to PAY NOTHING TO HDFC ON MY PRINCIPLE AMOUNT . HDFC may please go ahead and take back my HDFC credit card – anyways which I have not been using

With the above act it only shows not to maintain any savings with HDFC henceforth and will also request people to close salary account with HDFC

I would also need an explanation for the same and also shall ensure that this is brought to the media notice as I feel many like me would be suffering this torture.

I will await response from HDFC

Kavita