[Resolved]  Hero Honda — PRAKASH MOTORS SELLING DUPLICATE PARTS & POOR SERVICE

Address:

Bangalore, Karnataka

Dear Sir .,
I had given my vehicle Hero Honda Ambition for regular service to the top rogue Hero Honda dealer namely Prakash Motors at Lalbagh Road Bangalore . After keeping my vehicle for almost 5 days , they have returned the vehicle with a billing of Rs 6000/- , without any engine problems in the bike . Any way i have paid & taken delivery of the vehicle . Immediately while riding back home , when i have applied the brakes my vehcile has tumbled & i have fallen down from the bike . When i have taken the bike back to them , they have checked & informed that the brake drums are also damaged & they do not have stock & hence they have removed the front brakes from my vehicle & delivered it again back to me , Now inspite of past 6 months neither my bike has been repaired nor are they giving any satisfactory answer . I have even tried to contact the Hero Honda Zonal office , but it seems they are all hand in glove to cheat the customers & have bluntly replied to contact the dealer again . I have even shown my bike to another service station & they have confirmed that Prakash Motors is the worst dealer in Bangalore & also they have fitted duplicate & non-genuine spare parts in my vehicle . It is disgusting that inspite of paying more than Rs 6000- for service , my vehicle is not repaired . I being a doctor require the bike for my regular commuting & such kind of rogue dealers only add to tarnish the brand image of the company . My mobile no is [protected] & i request if there is still any honest officer in Hero Honda Motors Ltd to contact me & solve my problem .It is rather unfortunate that such kind of arrogant & ir-responsible dealers represent such reputed brands in Bangalore