Hero Honda Bike — Poor servicing and undue harassment

Address:

South Delhi, Delhi

My name is Tapan and I am driver of the Additional Solicitor General of India (Shri Vivek K Tankha). I have purchased a Splender Pro Bike No. DL 3S BW 7440 in February 2011 from ARC Motors Pvt. Ltd from a showroom at S-9, Okhla Industrial Area Phase-II, New Delhi. The problem started when the head light of my bike was not working in the month of June 2011 at service centre situated at F-26/4, Okhal Industrial Area, Phase-II New Delhi and requested them to get it rectified. I have visited three times to get it rectified but each time they told me that it is OK. But still the head light was not working. Fourt and last time on 27.11.2011 I went there for the same and told them to replace it as it was not functioning. They told me that it is kharab and you will have to deposit Rs. 130/- for the same. I told them that I have never used my bike in night how can it be kharab. But they denied it and demanded Rs. 130/- for replacing the same. I told them whey did they not tell me earlier and befooled me for so many months. I did the same. but now the dipper of my bike is not working properly. They even do not prove the proper servicing for my bike. When I also requested them to provide me proper service, the manager every time misbehaved me and rebuked and even harassed me. He threateneded me never to visit that place and make complains anywhere.....yaha to aise hi chalega. I have been facing unnecessary wastage of money and time just because of their poor servicing. Please help me. My mobile number is[protected].