[Resolved]  Hero Honda — customer service and product standard not maintained

I amHusseini.y.Lakdawala from Baramati maharashtra.I have bought HERO HONDA "Glamour' on 25 January, 2008 from Pratham motors pune. Chassis no.-05k.amc.40038.
Sir,
This is to bring to your notice that on 25/1/2008 i had bought a Hero Honda glamour . Chassis no 05k.amc.40038.from pratham motors pune.
Sir first of all pre delivery inspection was not done, vehicle was very dirty, there was no battery in the vehicle.
After requesting the person in charge the vehicle was washed and a battery (taken out of another new vehicle in front of me) was fitted in to my vehicle. Sir I have not been given the following items with the vehicle which are mandatory to be given 1>both the mirrors <2> tool kit <3> first aid kit, <4> the service manual.
sir after all this when i asked the showroom people for a letter stating that the vehicle was in their godown from the period of 2005 till it had been sold to me. i was asked by the rto baramati to submit the said letter for the passing of the vehicle . Sir for this single letter I was compelled to come to the showroom thrice. Sir my place baramati is around 100 km from pune where this showroom pratham motors is located. Sir for this single letter i was harassed a lot .
Sir some of the parts of the vehicle which i have been delivired are already rusted; there are scratches on many parts on delivery. sir i own a Hero Honda cd100ss, passion, Hero Honda cddawn all purchased from your authorized showrooms but during the delivery of this glamour i felt like i am not buying a Hero Honda vehicle i felt the standard of service has dropped drastically . Sir after all this I will definitely think twice before buying a Hero Honda vehicle.
Sir please provide me with a service manual so that I can at least avail the free services and there by the warranty. Sir please reply soon...