Hero Honda — fuel tank problem

Hero Honda — fuel tank problem

P PARAMJIT SINGH from Noida, Uttar Pradesh

I am facing fuel tank leakage problem from last fifteen days. i approached DIVINE AUTO Sec-58 NOIDA & they told me we will ordered the part & informed you when received but i did not get any response from their end after one week again i called them they told me deposited some amount as advance and i said OK. now i deposited rupees 2000, as advance on last saturday but till date they have not received the same & nobody informed me regarding the arrival of the part including manager. i have also informed the customer care department but they also not give me some positive some response. DIVINE AUTO ordered the fuel tank by VOR (vehicle off road) on last saturday and they have not received the same yet. I am facing so much problem nowadays regarding fuel tank leakage problem and i commute by bus. please look into this matter seriously and resolve my problem as earlist as possible. Hoping for a favourable reply. Was this information helpful? No (0) Yes (0)

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Comments

Pardeep

from Mohali, Punjab

Dear Sir,
I have purchased hero honda passion plus from stan auto ludhiana on 13.03.2009.Paint of fuel tank is peeling off.When i told this to dealer about this problem they are not intersted to address this problem.Also i was facing the problem that my bike was not started easily & it stopped in way. I have done service 2 times from stan auto but they can't correct this problem. At last kalsi motors in ludhiana has resolved this technical problem.
I am very astonished to see this poor service of HERO HONDA.Dealers have not knowledge about how to handle warranty's & technical problem.
Stan auto also has not entered my service details in my passport card.When i have cross checked it from other dealer i have found only one entry in it.Upto today i have done five services in which i forget to enter one service from kalsi motors.
Its request to you kindly look this matter very seriously & arrange to change my fuel tank.

Regards,
Pardeep
m.no.[protected]
d.o.p-13/03/2009
engine no.18558
chasis no.18558(as per RC)
MANUFACTURE DATE:-FEB 2009
Passport no.[protected]

Dealers address:-
Stan Auto,
Near Apolo hospital, near sherpur chowk,
Ludhiana(Punjab)