[Resolved] Hero Honda — Reg:The Dealer Behaviour

EMbedded420

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi There,

I have given my Two Wheeler Service ,Where that dealer was a politician where the employees are also be the same where they wont respond to the customers properly .Mohana Automobiles,Where the Sales ,Service the reception all are very worst ,but seeing the showroom the maintenance the customers are going there ,rest of the things are very worse like any thing.They will order you to change the spares and without or authoriziation they will change and while we are asking they wont delivery they will pressureize to pay the money untill or unless we pay they will be dogging us .

What to do i bought the bike there and after my first service i havent turned back to that area.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Nagendran0001

from Kolkata, West Bengal

Hi There,

I have given my Two Wheeler for Servicing and for change of a spare parts. But it was noticed that the owner and the staff working in that Hero Honda Showroom known as AKT at Jungligaht Port Blair( A&N Nicobar Islands. It was a shock to me that the staffs including the owner did not respond for carrying out the servicing and chanfge of the broken spre parts for six months. it become a daily affiar for me to visit the showroom just to beg in front of them to take my bike and get it serviced and change the spare part. After spending one month they asked me to bring the bike and after that they took advance money to bring the spare part from Chennai. In that case I gave the Advance Rs 500 for the purpose but you dont believe that they harrasssed me for one month to bring the spare parts from Chennai where in it takes only two days by flight from Chennai. The behavior of the Staff at the Reception is beyond mentionning as they not at all respond to the problem of the customers but direct them to complaint the Hero Honda main office at Mainland. Sir we the customer of these Islands are fed up with attitude of the Hero Honda showroom in A&N Islands. Due to the rough behavior of the staff people are now going to buy Yamaha bike just to avoid the bad behavior of the Hero Honda people. it will be better you intervene in this matter urgently before things goes out of your control.
Advanced Cash Receipt No 9122 date 26/08/2011
Cash/credit Bill No. 8991 Date:- 16/09/2011

Nagendran
Ph No. +19 [protected]