[Resolved] Hero Honda Karizma — part not working | |||
Through the medium of thise.mail I Saurabh Grover user of karizma zmr(black) and a very old and associated customer of hero Honda bikes, want to draw your kind attention towards my request for replacement of my bike karizma zmr due to unavoidable defect caused due to delay in replacing e.c.u & throttle body. I was complaining regarding this problem since August 2010, I have been regularly putting complaints in service centre of Himgiri automobiles (hero Honda) but still there has been no positive response from them. On complaining in vasant kunj I was informed by Mr. jitender (himgiri) that E.C.U & throttle body of my bike are not working, and when I was called by Mr. jitender for discussion regarding this issue(on 28.01.2011 @12.13pm) I was informed by him that due to delay in replacement of e.c.u & throttle body, my bike is in poor condition and it will be replaced by hero Honda in warranty. Sir my parents had spent a huge amount in getting me this bike from their savings and I am stunned by poor response from hero Honda and himgiri automobiles , I am a student and need my bike for daily traveling for studies, and due to poor condition of my bike I am unable to use it I am spending Rs. 150 each day since august 2010 on my conveyance which has caused me financial problems, physical pressure & mental agony . Prayer Sir I am putting a humble request to replace my bike and compensate me so that this issue is solved otherwise I will have to move to consumer court. thanking you Yours truly, Saurabh Grover([protected]) User Details- DL 13S F 9145 REG. IN THE NAME OF MRS KANCHAN GROVER Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
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Honda — Parts not working
I have brought the new bike on 22Feb 2011 this year,I am facing the issues that the Speed indicator is nor working ( misbehaving ) the same I have highlighted during Bike servicing to the concern person,
At that time the request of servicing the person has accepted and said that will take this with the concern person.
After the service , The issues is not resolved and the service person has changed the stand and saying the bike is dammed , Hence the same cannot be rectified.
My Concern is :
• First of the bike is not dammed , So that the indicator can be impacted.
• Secondly why this was not highlighted at the time of taking the bike while servicing.
Request top management to look into this and provide the solution.
Will going to escalate if the same is not reverted / resolved in 2 days
Regards
Sagar Sharma
Mobile: +[protected].
Office: +[protected].