[Resolved]  Hero Honda Pleasure — DEFECTIVE VEHICLE OVERALL

Address:Pune, Maharashtra

HI INDIAN CONSUMER COMPLAINTS FORUM,
I had my pleasure 2 years ago. well its not that now its old so I should not warn potential buyers and so I have almost complaints that are endless about this cheap vehicle that a branded company is selling.
1) To start with only after 1 day of purchase there was petrol leaking problem.
2) After it got over autostart problem arised
3) there were issues regarding the polishing from dealer NIKSIA-JUST FOR HER from whom I became the proud owner of this defective vehicle.
4) Well I never went again to that shop for servicing or anything else since the people there are too senseless and arrogant to even deal with.
5) I had been doing servicing from KUNDAN AUTOMOBILES BAVDAN. My problems did not stop there also Following are some-
6) Seat cover (dikki) problem. Lock does not work.
7) Handle lock problem continues even after getting repaired 6 times from KUNDAN.
8) Indicator problem got solved when I visited KUNDAN 10 TH time ,Please note this.
9) A very new type of problems that I had never seen. My vehicle used to start even without a a key.
10) Also there was the Spark plug problem
11) There are actually lots more but I cant be writing a essay

I just want to know that are these problems common and faced by all people having pleasure or was I only the chosen 1.
Please see if anything can be done in this case. Can I still get the reimbursements for the mental stress I have been driving or other.
A very frustated customer of HERO HONDA.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sirs,
I have purchased a hero honda pleasure DRUM SELF (EURO III) SCOOTER on[protected] from M/s Kanha Motors Pvt. Ltd., 9-B/23, Sardar Patel Marg, Civil Lince, Allahabad. From the day of purchase it appeared that there is problem ( trouble ) of starting both by kick and self further i have learned and checked that the scooter is giving from 30 to 35 km. per liter.

The first service of the scooter has been given by the above said firm on[protected] but the problems remained as such i.e. the starting trouble and milage problem has not been corrected by the service center of M/s Kanha Motors Pvt. Ltd., Allahabad. Once again i have given my scooter to the above said service center to remove and correct the problems I am facing in my scooter but nothing has been done. The service engineer has told me that the engine of this scooter is not up to mark and as such problems never be removed and use the scooter as its.

Please take an immediate action to remove the problems of my scooter from your well trained company's engineer or instruct the dealer the change my scooter. It is further requested to solve the problem with a week.

Detail of scooter :-
Engine No. : JF16EBBGB32596
Chassis No. : MBLJF16EDBGB32174
Color : PLNJDRSCCRRBK (BLACK)
History Card No. : E 15230

yours faithfully
MITESH AGRAWAL
C-58, G.T.B. NAGAR, KARELI,
ALLAHABAD-211016.
Mob. : [protected], [protected]
email add. : mitesh.[protected]@gmail.com

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