[Resolved]  Hewlett-Packard (HP) — cheating & fraudulence

Dear Sir/ Madam


Hewlett-Packard (HP) was contacted to unravel the well-contemplated cheating & fraudulence of it’s Authorized Service Centre in Kolkata, India, after it unscrupulously copied my Hard Disk data from my laptop, HP Pavilion tx1016au under official HP Care Pack Warranty extending till the year 2010. But, despite numerous correspondences, it has obstinately decided to stay mute & remained totally ignorant to its vices; so, therefore, would you please take the appropriate action.

The contact details of the accused Authorized Service Centre in Kolkata, India appears below:-

DIGITAL CARE PRIVATE LIMITED
HP Service Centre
88A Sarat Bose Road
Kolkata - 700026
Telephone:[protected]/ 22/ 23
Fax:[protected]
Email:- hp.[protected]@e-digitalcare.com
Website:- www.e-digitalcare.com

The entire series of events are described below and further, I had it confirmed from HP’s own technical services department over their telephone service that once the motherboard problem was detected on the laptop, the Hard Disk could well be detached and need only be reattached again for checking purposes to confirm the problem duly corrected, before returning for delivery.

In view of the fact that they have violated the prescribed norms of not misusing data (without which I wouldn’t even have left my laptop there) and betrayed the professional regulations under which such assets are left to them for restitution purposes, and the fact that they have stolen my valuable data & further lied about it, I am levying upon them damages of Rs150 crores (Rupees one hundred and fifty crores).

Would you please do the needful towards it. For your convenience, I am forwarding with this very email the entire set of one-way email correspondence I had with them.

Thanking you and looking forward for the earliest redressal.

Pranit Banerji