[Resolved]  HFCL Connect — Harrashment by poor services

Address:Chandigarh

Dear Concerned,

My issue is related to my landline phone and broadband service provider HFCL Connect. My problem is that i am too much frustated by connect poor service.Every month internet not working for few days. Copany payment link not works. Poor Customer support as well as nodal officer is no doing their job. Today i warned to him if they will not help me out than i will esclate this issue to consumer forum. Then they being disconnect my landline and internet services.After that i complaint regarding same.Please help me out regarding this concern.

Regard's
Manoj Singh
M.no [protected]
Landline no [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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hfcl — india's most poor service provider company HFCL

sir

i am very impressed to see the 1st indian private company where the employs do not bother about the coplaints of custmers, i write last week to the custmer care of connect about my complaint that my broadband connection was not instaled but no reply or action was taken.
last saturday i.e. on 8/8/09 i contect to S.R. Enterprises, Malout office for refund my money Rs. 830/- . i contecy mr Harinder Jindal([protected]) and Mr. mukesh kumar([protected])for the same. they ensure me that upto sunday i.e.09/08/09 evening we install the broadband at your home but till time to connection was given to me. thanx,
is there no responsible person in the connect to solve the problums, plz refund my money up to today evening or i have only way to go to consumer court. now i have no faith in the employs/ company of HFCL .
once again i am thanfull to you for the very very better(BITTER)services
There is no doubt that this service provider is going DOWN! recently I sent my 3rd email to the Nodal officer asking him to do something about the online payment problem and other errors on their Web site. Tried to pay the bill today, Money got deducted from my bank account and then the SSL error came up saying the Website encountered an internal server error. No way to tell whether the money reached them or not!
I know that but this is fact connect online payment not works. I am user of connect more than two year but i never seen to work online payment.its totally fraud company

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    Chandigarh
    India
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