Hidesign India Complaints & Reviews

Hidesign — change in texture /colour

bag bought on 12.7.08 ulrika burnished D/BRN at Rs.4395/- from M/S Vinnies Khan Market, New Delhi The colour and texture has changed making the whole bag a shame to carry.

Dear Harpreet,

We take strong objection to misbehaviour at any given point with customers or within the organization itself. Thankyou for bringing this to our notice. The person in question has been asked to leave. But pls note this is an issue about an individual and does not reflect on other store managers women or men.

Regards,
Dipen Desai
on behalf of Hidesign

Hidesign — bad behaviour

Hi am regular customer of hidesign .today i visit to hidesign store in noida .the store manager of that store speak very rude language .she will start abuseing me i requested to seniors of hidesign plz change that manger .and dont appoint any lady store manager. her name is pooja ..in The great india palace noida

Hidesign — delivery delays

I have given hand bag on last month and now it has been taken 7 weeks approximately and now still they are telling that it has not been dispatched and they that it will be given in 2 days but now it has taken 5 days still they are telling it will take time bt i have an urgency in going to mumbai

quality is fine but not good in repairs highly problamatic

i totally agree cause i've had a similar experience wid hidesign .i'd purchased an olive green bag fromshoppers stop at inorbit .within a month the stitches gave way and d zip had some problem n the leather looked dull n boring .i gave it 4 repairs at their showroom which is at inorbit .they asked me 2 keep d bag 4 a month as it had 2 b send 2 pondichery 4 repairs.after 40 days wen i visited them 2 get my bag back i realised dat d zip was not repaired.it was still giving me problems . i was really disappointed cause after waiting 4 nearly 40 days it was still d same .i spoke 2 some senior n she assured me she will look in2 d problem n get it rectified as soon as possible . it went 4 repairs again n after 1 month i went 2 get my bag n d same problem persisted .d zip was not repaired nor replaced .its really sad dat a company o[censored]r repute is so callous wid its customers . worst part being d workshop is in pondichery n all repair work is done there. so every time there's a problem d bag disappers 4 a month . i'm sorely disappointed n i wud nevver buy a hidesign bag ever after spending 3000 odd on dat bag n barely using it 4 a month .please look in2 this matter as soon as possible . i would like a replacement of this defective bag or refund .wht ever is possible cause buying this bag has served no purpose except being at d pondichery workshop 4 over 2 months .

I am agree with all the customers who have made complaint of hidesign becasue I have bought 3 times this expensive brand but all the time I got my money wastage. I had so much troubles that I will never come to get even a single product of hidesign. after all the mess when I made complaint to the hidesign website, I was assured that the executive would visit to sort out the matter but till date nobody has came. all the time I bought the bags and wallet from GIP mall, NOida.

Niki Singh