iRedeem.in Customer Care
C/O Rara Crafts Pvt. Ltd.
Customer satisfaction rating: 64%
Submit a Complaint
169
COMPLAINTS

iRedeem.in Customer Care

C/O Rara Crafts Pvt. Ltd.

Address
310, Golden Chamber, Andheri West
Mumbai
Mumbai City District
Maharashtra
India - 400053
Landmarks:Opposite Citi Mall

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
Customer satisfaction rating
64%
Complaints
169
Pending
4
Resolved
107
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

iRedeem.in related photos (33)

iRedeem.in Complaints & Reviews

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Iredeem.in — products delivery status not available nor delivered from 23 days.

 Arpit_2050 on Aug 21, 2019
This is in reference to a watch of Brand UCB (United Colors of Benetton) purchased via offer available in the Net Banking section of HDFC Bank's Net Banking via getway of Iredeem.in
Women's watch was purchased in Black Color UCB Women's Watch with Transaction ID:[protected].
It was purchased on 28th July 2019 via payment done through net banking at site "Iredeem.in"
Problems which is faced by me is:

- No proper tracking is available on Iredeem website (error showing the same after several try as "fedex.com refuse to connect".

- No proper email complaint...
Complaint comments  Read comments Complaint category Products & Services

Iredeem.in — worst redeem

 Bharathkumar01 on Aug 20, 2019
I have buyed a wallet and payed money through net banking with gst and cancelled it there is no refund. Totally fraud by hdfc net banking users and don't give wste products and wste offers to users. And even they are not responding to mails and calls. Worst experience i faced.. My transaction id is [protected]. Make the issue resolved.. Worst thing i did...
Complaint comments  Read comments Complaint category Online Shopping

Iredeem.in — absolutely fraud by iredeem.in.

 Dharmendra01 on Aug 13, 2019
Hi i was order three watch from your site and payment was made successfully but after sometime i received a email from you, payment was unsuccessful however i received the one more email for order received.

We have order three different order from your site and transaction id's are below :

Transaction id - [protected], [protected], [protected]

Please look into high priority and let me know with current status....
Complaint comments  Read comments Complaint category Internet Services

Iredeem.in — complaint regarding benetton watch received through iredeem

 SreeGaneshSingh on Aug 13, 2019
Dear sir,

I am sree ganesh singh,

I have ordered a benetton watch through iredeeem. But i received a damaged product. I have not received any bill or warranty along with the watch.

Please mail me at "[protected]@gmail.com" for further communication.

You can call me on my mobile number [protected].

Waiting for your response.

Thanks and regards,
Sree ganesh singh....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Iredeem.in — I'm complaining about a delivery of a watch and wallet

 Abhilash Patnaik on Aug 13, 2019
I ordered united colours benetton watch and a wallet on 27.07.19 and paid 411 with gst for both well in advance. I have been following up with i redeem team since more than 10 days and only thing they reply is our team will shortly get back to you. I really don't think for a watch and wallet it takes that long to prepare for packaging and shipping.
Kindly look into the matter.....
Complaint comments  Read comments Complaint category Banks

Iredeem.in — transaction id is:1564309901

 Paritosh Srivastav on Aug 9, 2019
Dear team,

I did not received any information about courier details. Even sent followup mail too.

Please arrange a call back on below given number.

Thanks and regards
Paritosh srivastav
[protected]


Dear sir,

Apology for inconveniences

Kindly wait for the same.

You will get a sms notification once your product has been dispatched.

Regards,

Team iredeem

On sun, aug 4, 2019 at 9:20 pm paritosh srivastav wrote:
Still...
Complaint comments  Read comments Complaint category Banks

Iredeem.in — booked a project from hdfc netbanking

 Lohith G R on Aug 5, 2019
I have got a offer in hdfc netbanking in redeem, so i placed a order on 29th jul 2019 for benetton women watch, and it worth rs.411.82 and i paid through hdfc net banking including gst. After the amount got deducted i did not get any product delivery update from your side, unable to track order status on your website, and no response from the contact number provided on your website
My transaction id is - [protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Iredeem.in — benetton 05 bwd watch

 Monga Shivam on Jul 30, 2019
I have cancelled the order from this site yesterday, but still they have not refunded my payment of rs 411 which was done online. I called their customer service but the answer was unsatisfiable. And they even dont send any updates about the order.
Details of order:
Transaction ID: [protected]
Mobile number: [protected]
Shivam monga...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Iredeem.in — poor quality of products ref. pay-24 jul-02

 satish chand garg on Jul 27, 2019
Today i got my booked watch under your e-redeem products offer through hdfc bank. But this watch quality is poor /duplicate product. I am not interested to buy this poor / duplicate products. Product is booked on believe that m/s united colors of benetton is very good company but received products either is duplicate or bad product.

I want to return the same. Please arrange to collect the same and refund my money.

Satish chand garg
A-300-305, e-306-312, riico industrial area,
Chopanki, bhiwadi -301019...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Iredeem.in — iredeem.in money was deducted but no email or message if order is placed but order

 Racy B on Jul 19, 2019
I got msg from hdfc regarding ucb merchandise offer on 8/6/19 and same day i ordered benetton watch.

I make a payments of rs 411.82 from my account and my order id is : ()

Till now there is no response from irdeem team i did not got any mail and msg.
Pls do need full.

Thank you
Manikandan b...
Complaint comments  Read comments [2]Complaint category Banks

Iredeem.in — product update provide update [Resolved]

 Sudheer thota on Jul 12, 2019
Hi,
I have got a offer in hdfc netbanking in redeem, so i placed a order on 10th Jul for benetton blue women watch, and it worth Rs.411.82 and i paid through hdfc net banking including GST. After the amount got deducted i did not get any product delivery update from your side. I need to know whether my order was placed or not will you deleiver the product or else please return my money

Regards,
T Sudheer...
Complaint comments  Read comments [1]Complaint category Banks

Iredeem.in — money was deducted but no email or message if order is placed or not. [Resolved]

 MalliKarjuna.Jala on Jul 9, 2019
I had made a payment of 411.82 through net banking on[protected] for a watch. The amount was deducted from my account, now almost 15 days completed and there is no any communication regarding this order from iredeem and even not responding the number given in the iredeem site or not replied my mail sent regarding this through iredeem site, i am totally disappointed with the way this company works and even associated with hdfc, ita a gambling, hdfc is part of it. Really a unprofessional company is this and cheating people with the help of a reputed bank like hdfc...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — iredeem.in money is deducted and no details of order [Resolved]

 BhoopathyK on Jul 6, 2019
Iredeem.in — money is deducted and no details of order
I had made a payment of 411.82 through net banking today for a watch from united colors of Benetton. The amount has been deducted. There is no any communication regarding this order from iredeem and even not responding the number given in the iredeem site. I didn’t get any order summary and details to the mobile. Kindly let me the reasons.
Regards,
Bhoopathy...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Iredeem.in — money is deducted and no details of order or not getting call [Resolved]

 Anil Thankappan Nair on Jul 5, 2019
I had made a payment of 411.82 through net banking on[protected] for a watch from united colors of benetton. The amount has been deducted from my account, now almost 20 days completed n there is no any communication regarding this order from iredeem and even not responding the number given in the iredeem site or not replied my mail sent regarding this through iredeem site, i am totally disappointed with the way this company works and even associated with hdfc, ita a gambling, hdfc is part of it. Really a unprofessional company is this and cheating people with the help of a reputed bank like hdfc....
Complaint comments  Read comments [1]Complaint category Online Shopping

Iredeem.in — iredeem benetton watch [Resolved]

 Raguvaran Nachiappan on Jul 2, 2019
I had made a payment of 411.82 through net banking on 2nd july for a watch from united colors of benetton. The amount has been deducted from my account, however i haven't received the awb number or the transaction confirmation from iredeem. Could you please check this urgently.

My email id is [protected]@gmail.com
The txn id is [protected].

Kindly look into this....
Complaint comments  Read comments Complaint category Online Shopping

Iredeem.in — regarding the hdfc redeem offer. [Resolved]

 Aditya Chiruvolu on Jun 24, 2019
I have received a message from hdfc bank, regarding ucb merchandise offer on 4/6/19 and on the same day, i have ordered a benetton watch.

I make a payments of rs 411.82 from my account.

I have been contacting iredeem from the past 15 days. There is no proper response from the people in the customer service.

I have been told that the parcel was send to fedex courier service on friday i. E[protected], and was provided with a tracking id.

I have called the fedex customer care and have shared the details regarding the tracking id and i was informed...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Iredeem.in — faulty watch [Resolved]

 Manish.Gaykar on Jun 19, 2019
I had received faulty watch. Belt's handle was in broken conditiootAnd
Also there was no hole in one side of belt's handle.

i have logged complaint at [protected]@iredeem.in and As team said, I couriered the watch by Trackon Courier on below mentioned address.

IREDEEM
412, Laxmi plaza, laxmi industrial Estate.
Link Road, Andheri-West, Mumbai-400053

Trackon courier id is [protected] and the courier is delivered on 6th Jun 19 at the above address.

But still not received replacement watch.

Tried to call on +[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Iredeem.in — issue [Resolved]

 Abhijeet Abi on Jun 18, 2019
I got msg from hdfc regarding UCB merchandise offer on 8/6/19 and same day i ordered benetton watch.

I make a payments of rs 411.82 from my account and my order id is : ([protected])

Till now there is no response from irdeem team i did not got any mail and msg.
Pls do need full.

Thank you
Abhijit r
[protected]...
Complaint comments  Read comments [3]Complaint category Banks

Iredeem.in — didn't receive order nor awb number nor order confirmation [Resolved]

 ayogesh on Jun 13, 2019
I got a sms from HDFC bank regarding this offer of irdeem. I ordered UCB watch & UCB wallet on 10th Jun, but still i did not receive any update about my order. I tried on contact number, its not getting connected. I request irdeem to Kindly send my order with original products ASAP or refund my amount.When i checked their website it looks fake. I reviewed their presence in market but nobody was aware about this. I am worried how HDFC & many more banks allow to do marketing of this kind of fake companies & fake products....
Complaint comments  Read comments [4]Complaint category Banks

Iredeem.in — fake product received [Resolved]

 Richa1708 on Jun 13, 2019
I brought a watch for rs ₹411 from net banking hdfc. As this purchase was made under hdfc offer.
i though hdfc can't promote fake scams but got fake product so cheap look like ₹50 street market watch. Hdfc is making fool.moreover UCB don't have any product with code as mentioned there
When I called at customer care they are too responding to badly.
I want file complaint on both ireedem and hdfc bank for such a rubbish...
Complaint comments  Read comments Complaint category Online Shopping

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