iRedeem.in Customer Care
C/O Rara Crafts Pvt. Ltd.
Customer satisfaction rating: 42%
Submit a Complaint
93
COMPLAINTS

iRedeem.in Customer Care

C/O Rara Crafts Pvt. Ltd.

Address
310, Golden Chamber, Andheri West
Mumbai
Mumbai City District
Maharashtra
India - 400053
Landmarks:Opposite Citi Mall

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
125
down
86

Additional info
Customer satisfaction rating
42%
Complaints
93
Pending
0
Resolved
39
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

iRedeem.in related photos (16)

iRedeem.in Complaints & Reviews

Sort by:

Iredeem.in — iredeem.in not receiving tracking number or order status

 Pradeepdsp on Nov 20, 2018
I have placed an order for benetton watch through hdfc from offer zone and sum of rs. 411.82 have already been deducted from my account. However, i have not received any confirmation code nor tracking number.

The model number is - BENETTON-05-BWD-WATCH

I have only received a transaction id - [protected]

Order placed on 08/11/2018

I request iredeem.in to please look into this and resolve it as soon as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — money has been deducted but didn't receive any confirmation message

 jenilshahji on Nov 16, 2018
Sir,
i had place an order of UCB watch on 15-nov-2018. i had made payment through netbanking (HDFC). i had recive message from bank you had paid Rs.411.83 including Gst (transaction ref no:[protected].Till now i didnt recive any confirmation message or any order id from iRedeem.So please help me.
yours sincerly
Jenil Shahji...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — amount got deducted, but didn't receive any notification from iredeem

 Lingaraj Rachote on Nov 15, 2018
Hi,
I've ordered a watch as i got offer from hdfc bank through net banking. Amount has been deducted from my account but i've not received any notification saying the order is placed or the amount is received.
Ordered at 3.35pm today (15.11.2018)

Amount deducted - rs411.82
I was redirected to i redeem website through my net banking page. I selected the watch then was redirected to payment process where i made the payment after that page went blank. But i received sms that amount has been deducted from my account. But i didn't receive any sms or mail from i redeem...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — no tracking number @nov

 khan@1234 on Nov 11, 2018
Madam

On 10 nov 2018
I ordered a benetton watch from iredeem as i was getting an offer through my hdfc bank account. So when i clicked on offer it takes me to the iredeem website. And when i added the product (Benetton wallet) in the cart asking me for payment for which i paid 411.82 including gst charges. Money got deducted but no message of order placed or not just blank page. Tried contacting them but number not working and even i tried to email them but still yet no response....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — didnt receive my order

 Achyut Sarma on Nov 9, 2018
Hi
I have ordered a Benetton watch from iredeem as I was getting an offer through my hdfc bank account.After this i have received a mail stating that it has been couriered through blue dart, tracking id - [protected], which is still not delivered.

After this I got following a message from blue dart (Waybill# [protected] is undelivered for address related issues. Pls contact HDFC for redelivery, else it will be returned to Bank within 7 days.) now I have tried many times to reach iredeem team but no respond even I have sent many emails again no reply .

Kindly...
Complaint comments  Read comments Complaint category Products & Services

Iredeem.in — money deducted for ucb watch and no response message of booking

 Lostjaana on Nov 9, 2018
Hello,
Last night i ordered a benetton watch from iredeem as i was getting an offer through my hdfc bank account. So when i clicked on offer it takes me to the iredeem website. And when i added the product (Benetton wallet) in the cart asking me for payment for which i paid 411.82 including gst charges. Money got deducted but no message of order placed or not just blank page. Tried contacting them but number not working and even i tried to email them but still yet no response. Please advise...
Complaint comments  Read comments Complaint category Banks

Iredeem.in — order placed or not no tracking id, nothing [Resolved]

 Sahil168 on Nov 5, 2018
Hi

Attached is the screenshot

First of all its sahil mittal... Not sahil bansal..

And second what the hell you guys are doing, if you had made a website it should be properly working and customer should be notified properly on timely basis. This is really # weired.. Dont make me come there and try to test me.. May be other customers didnt speak.. But i am not like them.. You # people...

And one more thing, first of all big thanks to consumercomplaints webiste atleast you are replying and getting a attention, otherwise you people wouldn't...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — iredeem did not confirm order even after successful payment

 Lakhan Hake on Nov 1, 2018
I placed an order for black benetton watch as i got the coupon from hdfc on my email. When i placed an order after entering the otp for amount confirmation i suddenly get blank page which remained as it was. I am not sure whether the order is placed or not. I did not got any message regarding order confirmation or any transaction id. Transaction was done on 1 November around 1.30 Please help me get my amount back....
Complaint comments  Read comments Complaint category Online Shopping

Iredeem.in — money deducted but no email or message if order is placed or not [Resolved]

 Sahil168 on Nov 1, 2018
Hi
Last night I ordered a benetton wallet from iredeem as I was getting an offer through my hdfc bank account. So when I clicked on offer it takes me to the iredeem website. And when I added the product (benetton wallet) in the cart asking me for payment for which I paid 411 including GST charges. Money got deducted but no message of order placed or not just blank page. Tried contacting them but number not working and even I tried to email them but still yet no response. Please advise...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Iredeem.in — order not placed but amount deducted

 lucky_sidhu on Oct 30, 2018
I placed an order for benetton watch as i got the coupon from hdfc on my email. When i placed an order after entering the otp for amount confirmation i suddenly get blank page which remain as it is. I am not sure whether the order is placed or not. Iredeem people do not pick landline number and mobile is switched off. Please help me get my amount back....
Complaint comments  Read comments Complaint category Banks

Iredeem.in — order uvb watch via hdfc promotion and havent received any response yet

 ashishnautiyal5@gmail.com on Oct 25, 2018
I have ordered ucb watch through hdfc promotions one month back. No one contacted me or texted me and they sent an email that they need complete address. I replied to that mail with my complete address and contact number and haven’t received anything yet. It seems they didn’t even dispatch the product and sent the mail at first time as well. I want my money back and hdfc bank is equally careless as they are promoting these frauds.

Ashish nautiyal
[protected]
Ashish. Nautiyal@smartlearning.com...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Iredeem.in — iredeem ucb watch

 harshith_46 on Oct 12, 2018
Hello team, i had ordered 2qntys of ucb watch-benetton-03-bsd-watch: [protected]
Benetton-12f-br-watch: [protected], unfortunately i have recieved only one however your team has no idea where the other one is. I have been following up with your team since 3 weeks but no luck. I will ensure this complaint is lodged across all social media platforms, this is all because of your careless attitude. I have not recieved any update so far. Fortunately this order is of less worth, thanks for your lessons....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — no tracking id received from iredeem.in

 sri11shruti on Sep 27, 2018
I had ordered a ucb watch by redeeming the hdfc bank coupon. Transaction id[protected]. I did not receive any tracking id or confirmation. I even tried the mobile no provided on the iredeem site for support, but was switched off. I want my refund back to my account or else i will file a complaint under consumer court against both iredeem.in and hdfc bank for promoting such fake offers....
Complaint comments  Read comments Complaint category Banks

Iredeem.in — need to know tracking id for order in iredeem

 babaiArnab on Sep 16, 2018
Hi team,

I have redeemed a hdfc voucher (Voucher code - hdfcucb) for benetton-12f-br-watch from iredeem.in on 16.09.2018. Transaction id is [protected], but i have not got any order id or tracking id from iredeem to track or to know the status of my order. How do i track my order? My bank account has already been debited by rs.411.82.

I need the refund of my amount deducted from bank.
Please do the needful for me.

Arnab bhattacharya
[protected]
Bhattacharyaarnab91@gmail.com...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Iredeem.in — not received any order id or tracking id

 babaiArnab on Sep 16, 2018
Hi team,

I have redeemed a hdfc voucher for benetton-12f-br-watch from iredeem.in. Transaction id is [protected], but i have not got any order id or tracking id from iredeem to track or to knbow the status of my order. How do i track my order? My bank account has already been debited by rs.411.82.

Please do the needful for me.

Arnab bhattacharya
[protected]
Bhattacharyaarnab91@gmail.com...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Iredeem.in — fake product delivered [Resolved]

 Nayanthara S on Sep 10, 2018
I ordered a ucb watch through hdfc bank offer in iredeem.in. After receiving a message from hdfc bank via the same channel they use for genuine promotions. I paid rs.412 (Offer price) on 4th september 2018 and i was delivered the product on 7th september. The product delivered is duplicate/fake and of very poor quality. It worries me that fake companies are able to cheat people using brand logos of well known brands in partnership with well established banks, tarnishing the reputation of the brand as well as the bank.

Request you to take firm action against such frauds....
Complaint comments  Read comments [1]Complaint category Online Shopping

Iredeem.in — no response from customer support [Resolved]

 Sanjith N on Sep 3, 2018
I have placed an order for ucb watch with transaction id is:[protected],
After reading the comments of fake products and used products, i'm now afraid that even i may receive something bad. If it is a scam of used product. I would like to inform that it will be a legal case against iredeem. Just look out for my order and call me asap with confirmation....
Complaint comments  Read comments Complaint category Electronics & Appliances

Iredeem.in — product not received yet

 Eshant1912 on Aug 28, 2018
I order this order women watch from hdfc offer on 15th august 2018. Didn't get any mail text regarding delivery of my order (Benetton - women-br) on 15th august.

Transaction [protected] rupees 411.82
Product is women benetton watch
If not delver please refund my full amount rs - 411.82
Please revert my money as soon you can.

Thanks
Eshant kumar
[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — i have not received any tracking number or any dispatch confirmation yet [Resolved]

 mjsunil1985 on Aug 22, 2018
I have successfully ordered an item on 17th aug 2018 & i received my transaction id for the same as well. My transaction id [protected]

But its been 6 days i have not got any shipping confirmation or tracking details so far which is so unfair to the customer.

How the customer will ensure that they have placed an order with the right seller if required support not given?

How hdfc is tying up with these kinds of merchants that has no proper customer handling at all... Lets c

I request you to kindly provide us the awb no & booking confirmation...
Complaint comments  Read comments Complaint category Jewelry & Watches

Iredeem.in — order number not received of benetton-rom-watch [Resolved]

 JenaAbinash on Aug 21, 2018
Dear Team,
I have booked a BENETTON-ROM-WATCH with reference ID:[protected]
with HDFC offer zone but till now i am not getting any order booked number, attached screenshots for your reference. Kindly provide the order number of this product and please inform to me when i will get this ordered item.

In case of information is required kindly contact to me on given number/ mail.

Thanks& Regards
Abinash Jena
+91 [protected]
abinash.jena8270@gmail.com...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Recently Discussed

8 days ago
Iredeem.in
no tracking number @nov
14 days ago
Iredeem.in
order uvb watch via hdfc promotion and havent received any response yet
18 days ago
Iredeem.in
money deducted but no email or message if order is placed or not
18 days ago
Iredeem.in
iredeem ucb watch
18 days ago
Iredeem.in
iredeem did not confirm order even after successful payment

Featured Complaints