iRedeem.in Customer Care
C/O Rara Crafts Pvt. Ltd.
Customer satisfaction rating: 62%
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134
COMPLAINTS

iRedeem.in Customer Care

C/O Rara Crafts Pvt. Ltd.

Address
310, Golden Chamber, Andheri West
Mumbai
Mumbai City District
Maharashtra
India - 400053
Landmarks:Opposite Citi Mall

Customer Care Phone Numbers and Contacts

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Additional info
Customer satisfaction rating
62%
Complaints
134
Pending
0
Resolved
82
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iRedeem.in Complaints & Reviews

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Iredeem.in — ucb watch bought from hdfc offer

 gautam.thakur on Mar 29, 2019
I bought ucb watch benetton-women-br by iredeem from hdfc offer. This watch is 100% fake and duplicate. It is not even working. Transaction id was [protected]. I bought it on 24th march 2019 and received it on 29 march 2019. I paid rs 412 and it was offer price and was provided on hdfc netbanking site. I bought it on i assumed that it would be original. But it is crime to sell fake product on such a reputed site.
I want total refund and serious action against this....
Complaint comments  Read comments Complaint category Online Shopping

Iredeem.in — fake defective ucb watch

 Ramkumar1996 on Mar 27, 2019
I ordered a benetton-12f-br-watch through hdfc net banking portal which was said to be as an offer.
I received my order.

The benetton-12f-br-watch received is sub-standard fake product. The back panel shows that it is duplicate.
Also
The key of the watch is slightly out of place, and makes noises like not fitted properly which terms it as a defective product.
Overall the order was a waste of time and money....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — fake ucb watch through hdfc offer

 Avinash Vishwakarma1 on Mar 12, 2019
I ordered a watch through hdfc offer, i paid around 400 rupees as part of offer. But the product is fake and it is damaged. Watch is broken, do not buy anything from iredeem as the product is fake. I also don't see any option to return the product or ask for refund. Please do not use this website as it is selling fake and damaged product. Please help. Writing this again as no.one is replying on first post...
Complaint comments  Read comments Complaint category Online Shopping

Iredeem.in — fake watch [Resolved]

 Avinash Vishwakarma1 on Mar 6, 2019
I ordered a watch through hdfc offer, i paid around 400 rupees as part of offer. But the product is fake and it is damaged. Watch is broken, do not buy anything from iredeem as the product is fake. I also don't see any option to return the product or ask for refund. Please do not use this website as it is selling fake and damaged product. Please help....
Complaint comments  Read comments Complaint category Online Shopping

Iredeem.in — order not acknowledged but money debited from act. [Resolved]

 Dnshah29 on Mar 2, 2019
I placed order of benetton watch black colour on iredeem.in using hdfc coupon.

While ordering the money got debited from my account but the order was acknowledged nor any confirmation received from iredeem.in.

Transaction failed message came.

The order was placed on 2nd march 2019.

I request iredeem.in to refund the money as early as possible......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — order status- benetton bag [Resolved]

 togarer on Feb 18, 2019
I have placed an order for benetton bag through axis from offer zone, however, i have not received any confirmation code nor tracking number.

The model number is – benetton-red-bag

I have only received a transaction id - [protected]

Order placed on 8th feb’19

I request iredeem.in to please look into this and resolve it as soon as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Iredeem.in — benetton bag offer [Resolved]

 rajesh2978 on Feb 14, 2019
Hi i had received a voucher code from axis bank for benetton red bag. I redeemed it and your website server went down. I refreshed the page so it showed that the order is placed. I did not receive any email or sms regarding the same. When i tried using the code again it says it is already redeemed. So can you please tell me whether the order is successfully placed or not? Please provide me the details regarding the dispatch and the awb number if the order is placed and if not then you please suggest what can be done....
Complaint comments  Read comments [1]Complaint category Online Shopping

Iredeem.in — ucb watch ordered on feb 2 [Resolved]

 nirmal mahen on Feb 11, 2019
I ordered an UCB women’s watch through the offers on my HDFC netbanking page on Feb 2. I paid the required amount of Rs.411 including GST and I got confirmation on my email. After that I received no other details about my order still.I tried to track my order status through the portal on the website but the page showed nothing.When will my order be delivered?...
Complaint comments  Read comments [1]Complaint category Online Shopping

Iredeem.in — benetton bag: axis offer [Resolved]

 Shru1603 on Jan 23, 2019
I had deposited money in axis offer period and got a coupon code to redeem through iredeem. After several times i tried, it got redeemed and gave a transaction id. However i did not received it yet. My transaction id for benetton bag through axis is [protected]. But i have not received the bag so far, neither i can track it. Please resolve the issue....
Complaint comments  Read comments [1]Complaint category Banks

Iredeem.in — benetton red bag [Resolved]

 Devilish on Jan 19, 2019
Hi I had received a voucher code from Axis Bank for Benetton Red Bag. I redeemed it and your website server went down. I refreshed the page so it showed that the order is placed. I did not receive any email or SMS regarding the same. When I tried using the code again it says it is already redeemed. So can you please tell me whether the order is successfully placed or not? Please provide me the details regarding the dispatch and the AWB number if the order is placed and if not then you please suggest what can be done.

Thank you.

Forum Rathod
Mira Road,
Thane....
Complaint comments  Read comments Complaint category Banks

Iredeem.in — offer not received by axis bank as mentioned in the message received [Resolved]

 Amit Baradia on Dec 29, 2018
Sir,
As per axis bank offer i have deposited rs.10000/- in my savings bank

On 29.12.2017, branch - khariar road, dist - nuapada, odisha

My a/c number is: [protected]

I did not received the benetton bag as offered by the bank. Kindly arrange to send the bag to the following address:

Amit baradia,
M/s pooja packers,
Main road,
Dist-nuapada
Odisha-766104...
Complaint comments  Read comments [1]Complaint category Banks

Iredeem.in — amount deducted but no order number generated [Resolved]

 dmdhidayath on Dec 24, 2018
I place an order for a ucb watch on 20 nov 2018 for rs. 411.82 (Including taxes) directed through hdfc netbanking site.
The amount got deducted from my account but no order number was generated (Bank reference no.[protected].

Please let me know if the order is accepted. If yes, please give me the order number to track the same and tentative date of delivery.
If not, please refund my money at the earliest.

Hidayath....
Complaint comments  Read comments [1]Complaint category Online Shopping

Iredeem.in — benetton-wallet [Resolved]

 rohitjisharma on Dec 24, 2018
I had order a benetton wallet a week ago money got deducted but did'nt get any product, customer care not responding after picking up the call they never respond. How can i track my order i have only transaction id.
Money allready deducted from account.
Please look at the concerned.
Transaction id is: [protected]

Regard's
Rohit sharma
[protected]...
Complaint comments  Read comments Complaint category Products & Services

Iredeem.in — did not receive any order acknowledgement [Resolved]

 DSuganya on Dec 20, 2018
Hi,
I have got a offer in hdfc netbanking in redeem, so i placed a order on 12th dec for benetton blue jim bag, and it worth $411.82 and i paid through hdfc net banking including gst. After the amount got deducted i did not get any acknowledgement message or mail from your side. I need to know whether my order was placed or not will you deleiver the product or else please return my money immediately

Regards,
Suganya...
Complaint comments  Read comments [3]Complaint category Online Shopping

Iredeem.in — no acknowledgement [Resolved]

 Reza Ali on Dec 19, 2018
I did purchased a benetton watch on 11 dec 2018 which was under hdfc offer, and made the payment through netbanking but i didnt got any sms or email as confirmation. I registered the complaint on the same day but i didnt got any update till now. This is 2nd time i am raising the complaint please solve the issue and deliver my product or return back my money....
Complaint comments  Read comments Complaint category Banks

Iredeem.in — not received any confirmation and awb no [Resolved]

 Shobiya Khan on Dec 18, 2018
Hi,

I had made a payment of 411.82 on 17th dec for a watch from united colors of benetton. The amount has been deducted from my account, however i haven't received the awb number or the transaction confirmation from iredeem. Could you please check this urgently. I need the delivery in a week and i didn't received any order tracking no. Pls help its urgent....
Complaint comments  Read comments Complaint category Online Shopping

Iredeem.in — have not received order confirmation yet!! [Resolved]

 BroCode on Dec 18, 2018
Before two days, i placed an order of ucb wrist watch through hdfc offers on iredeem website. I got an offer from hdfc bank for using the promo code of ucb on iredeem. Payment of rs. 411 is already done but i have not received any confirmation for my order. I tried calling them multiple times but the mobile is switched off and nobody picks up on landline. It seems that this is fraud! This is ridiculous!

My email id: [email protected]
Complaint comments  Read comments Complaint category Online Shopping

Iredeem.in — invoice copy and start procedure of benetton-05-bwd-watch [Resolved]

 Abhijeet Kamu on Dec 15, 2018
I had purchased the benetton-05-bwd-watch but the watch minute mark loose.
I want to know about for invoice copy and start procedure of benetton-05-bwd-watch because there is no user manual in the box.
The watch had purchased from hdfc bank offers page
I mailed many time but no one reply.
They replies the invoice copy will be send at evening.
But till time the invoice copy not send....
Complaint comments  Read comments Complaint category Electronics & Appliances

Iredeem.in — iredeem.in haven't got awb number or order confirmation

 [email protected] on Dec 13, 2018
Hi,

I had made a payment of 411.82 on 7th dec for a watch from united colors of benetton. The amount has been deducted from my account, however i haven't received the awb number or the transaction confirmation from iredeem. Could you please check this urgently.

Txn ref number :[protected]
Watch model ordered : benetton-rom-watch
Mobile:[protected]...
Complaint comments  Read comments [2]Complaint category Banks

Iredeem.in — didn't get confirmation message or maid for my order [Resolved]

 Prahsanth on Dec 13, 2018
I have place an order of benetten watch on 13-december-2018. I had made payment through netbanking (Hdfc). I have received message from bank you had paid rs.411.83 including gst (Transaction ref no:[protected]. Till now i didnt receive any confirmation message or any order id from iredeem. I have tried the contact no. Given on site of ireedem.in but no is in switch off. My registered no. With the order placed is [protected]. So please provide me the solution for this......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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