[Resolved]  Hidesign — Hidesign-humiliating attitude

i totally agree cause i've had a similar experience wid hidesign .i'd purchased an olive green bag fromshoppers stop at inorbit .within a month the stitches gave way and d zip had some problem n the leather looked dull n boring .i gave it 4 repairs at their showroom which is at inorbit .they asked me 2 keep d bag 4 a month as it had 2 b send 2 pondichery 4 repairs.after 40 days wen i visited them 2 get my bag back i realised dat d zip was not repaired.it was still giving me problems . i was really disappointed cause after waiting 4 nearly 40 days it was still d same .i spoke 2 some senior n she assured me she will look in2 d problem n get it rectified as soon as possible . it went 4 repairs again n after 1 month i went 2 get my bag n d same problem persisted .d zip was not repaired nor replaced .its really sad dat a company o[censored]r repute is so callous wid its customers . worst part being d workshop is in pondichery n all repair work is done there. so every time there's a problem d bag disappers 4 a month . i'm sorely disappointed n i wud nevver buy a hidesign bag ever after spending 3000 odd on dat bag n barely using it 4 a month .please look in2 this matter as soon as possible . i would like a replacement of this defective bag or refund .wht ever is possible cause buying this bag has served no purpose except being at d pondichery workshop 4 over 2 months .

I am agree with all the customers who have made complaint of hidesign becasue I have bought 3 times this expensive brand but all the time I got my money wastage. I had so much troubles that I will never come to get even a single product of hidesign. after all the mess when I made complaint to the hidesign website, I was assured that the executive would visit to sort out the matter but till date nobody has came. all the time I bought the bags and wallet from GIP mall, NOida.

Niki Singh