[Resolved]  Highland Holiday Homes — Cheated by highland holiday mumbai. . .

I am also 1 of the member of this company, i have invested rs. 64500 / - at long back. I have just paid this money as investement. As the consultent had told me that if i dont go on holiday i can rent my holidays & i will be getting rs. 2500 / - per day. & my membership is of 10 day. So i should get around rs. 25000 / - per year. But "its true that its a cheat company" when i had taken the membership there office was in bandra but when i visited there after few years they were not there & when i found there telephone nos from some source they said that they have sent letter to all member about change of address. At that time i was confused who am i??? Am i not a member??? When i got the address of there office in khar i was happy that my money is safe. . . But then i been to there office for enquiry regarding my membership & rent money. They have kept lots of girl to cool down clients. . . Like us. . They ask me to sit at the reception for more then 30 min. And after going in cabin there was 1 small girl sitting to attend me. Around 19 years old. And she was not knowing any thing about the membership. . . When i asked her about rent of my holidays she directly denied & said "the company dose not help you to rent your holiday, and you have to find someone to rent your holidays" as i have already mentioned that i just paid this amount as an investement. But after listening to her i was completly shocked. . . Then i started shouting as i was angry then i thought she is not knowing about membership, so i request her that i want to meet your sr. Manager or head of mumbai branch. . Then she directly said they are not available at this moment. I am the only person who can help you here. . & then after creating some scene. . . Some one else came in cabin some huge ugly girl with lots of make up & attitude and she said she is the client service manager named shaziya, when i was trying to explain her my problem she was like ignoring me & was busy in playing with her hairs. I was realy feeling so embarrass at that moment. And after explaining her all the problem again. She also gave me the same answer like that small girl gave me. I asked her is there any one above you in this branch. She directly said "no" and same answer what like previouse that she is the only person who can help me in this situtation. . . Then i was angry with there behaiver & i was not in my control, finally i told her that i will be going to police to get my money back. & i was realy shocked with her answer she started shouted & said "hey ja tujhe jo bhi karna hai kar, we dont care, mujhe pata hai tum jaiso se kaise baat karni hai" with her talk it was not diffucult for me to know that she stays in some slum area. & she is not from a good family background. I got the impression of the company by its so called mumbai client service manager "shaziya" and after that i have lost the hope of getting my money back from this cheat company. Let me know if any group or any one can help me to get this money back. . .

Please get in touch on my e - mail for this. .


M. Ramchandani.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Mukesh,

I have been following up my membership case with the same girl Shaziya who is not willing to cooperate. You are also not allowed to meet anybody else or even disclosed the name of the branch manager.

This company seems to be a well planned fraud and there could be some bigwigs involved.

I have been debited by my credit card company but HIghland says they have not received any payment and have blocked my membership.

If you write to chennai, the mail gets forwarded to Shaziya and you are back to square one.

Have you pursued the case further? Do you know of other people who have paid the membership fees and we can jointly fight them.

Best regards

Pankaj Mahidhar
the names are:
Branh manager - abida agolandaz...
Director Sanjay Bajaj
MD Manohar Bajaj
I have also taken an membership of 50000/- maybe 3 years back...

i have also visited theri khar office...
the same huge ugly girl with lots of make up & attitude So called client service manager named shaziya always comes to attend my quries...
when ever we try to explain her my problem she always ignores & is busy playing with her hairs.

She says is the top most in the branch. her behaviour is not at all goodd...i dont understand how can this company appoint such person...who is from some slum place & have no mannes to talk...

So sorry...ithe company needs such people...coz the company is the same...

i hope even some1 helps me to get my money back...
i faced same like Mr. M Ramchandani has faced. this highland holiday agree to pay me Rent if i wont used there resorts in the day of year mentioned in agreement. till today its has passed 3 years i m not recd. any rent but lots of humiliation found from this group. this is a big cheater company. pls people henceforth do not invest your money in such fraud company. they dosent have ethics. they are a shameless guyes. really B**********.
Well dear all know this company is some cheap skate company & doesn't believe in customer services... I've exp the same problem as you'll have faced. I have visited their Chennai office as well & make daily calls to them in Chennai, but they keep on avoiding my calls.

I am going legal against them & i will vandalize their office as well... With all the mails & complaint against them is good enough to kick their arse...

I am gonna show them, when a sophisticated gentlemen comes out of his gentleness what he does.


Mohsin Shaikh
[protected]
Hello,
I also faced same problem what mr Ramchndani faced, apart from this I was also told by their marketing person that the company also has tieups with regional gymkhanas and swimming pool clubs etc.
however I queried later and found there is no such company having any membership with the local gym or swimming pool clubs or gymkhana. That time I first realized that I am cheated.
I took the membership for 10 days stay at 5 star hotel with 6 members in my family for 3 years however whenevr I approached I was given the answer that there are no more booking as it all full book later even u approached 2 months earlier.
rest all same situation what Mr Ramchandani Explained. Last I read they got shifted their office from Khar to Jogeswari.
I was told that Rahul Bajaj is one of the doirectors in the company and all rest board of directors are bid industrialist and business tycoons. So I felt watching these brochures that it may be good company.
I don't know how these people will get punished.
any body there to help?
Milind Prakash Naik
[protected]
[protected]@rediffmail.com
Hello

Kindly someone post the phone numbers of the big ugly girl playing with her hair and small girl of 19 years.

I would talk to them and solve this case..

You all people would get your money back!


Thanks


Keshav
Consumer Complaints Forum
this is really the truth of the company no I'm trying the nos from Khar office whic are also not in working condition,

you can contact me for further corrospondance with the highland people.myno is [protected]
I also recently taken the member ship but there my icici card for 18000/- for the 3 years after getting statement i was shocked in that they cut 1017/- service charges also. after swaping 18000/- how could that 1017/-processing are come in the statement should linked with ICICI also becuasue if we are swapinng for 18000/- after getting receipt how they are again cutting 1017/- processing fee from the acct.

i am in big problem by investing in that god know if i am getting money back as per there committement.

Shakil
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Highland Holiday Homes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    27
    Pending
    0
    Resolved
    21
    Highland Holiday Homes Phone
    +91 44 2858 8550
    Highland Holiday Homes Address
    5th Floor, Cisons complex, 150, Monteith Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Highland Holiday Homes contact information