[Resolved] Home Shop18 / Imedia Touch Screen Phone — non refund of money as promised in advertisement and several other complaints | |
I had purchased an imedia touch screen phone based on the tv advertisement on channel home shop 18 on which they assured a no question asked 15 days money back on non liking of the product. List of complaints. 1) This cell phone is a china phone, which is not being informed to the customers in the advertisement, which misguides the customers and i am a victim of the same as I never intended buying a china phone. 2) the imei number provided by the company for this cell phone is not recognized by my netwrk service provider (loop) and very soon will be barred by other network providers as well. Its not even recognized in the genuine imei list when i checked online. Due to this I am not abl to use the cell phone as it shows as an invalid sim 3) home shop 18 is turning off from its words of a 15 days money back, when i demanded the same as this cell phone is creating a lot of hassels for me. 4) Being a China phone the charger of provided along with this phone was dead on the 1st use itself. 5) Even the touchscreen does not function properly. 6) When called for a refund the hs18 customer service excecutive arrogantly refuses the refund as promised into the ad stating they do not provide a refund once sim is inserted into the cell phone which was not stated before buying the product. They said refund with no questions asked within 15 days the product is bought. i demand a full refund for the hard earned money I have spent for this useless and worthless things and request some kind of regulations to be imposed on these kinna home shopping to protect the interest of innocent customers. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
11 Comments | |
Comments
I AM GOING TO BUY THIS MOBILE .PLEASE SUGGEST .
Reply
I purchased mobile phone through homeshop18, code no. 36906,
i media touch screen mobile.I did receive abovesaid order but the batteries provided with mobile phone are 1200 mAh.As per specications given on web site of homeshop18, the batteries are 1800 mAh, but what i received, are 1200 mAh.So I have problem to charge the battery every one and half day.I did complaint to homeshop18 and ask them to give me replacement of batteries, but till I not get batteries with 1800 mAh.
i media touch screen mobile.I did receive abovesaid order but the batteries provided with mobile phone are 1200 mAh.As per specications given on web site of homeshop18, the batteries are 1800 mAh, but what i received, are 1200 mAh.So I have problem to charge the battery every one and half day.I did complaint to homeshop18 and ask them to give me replacement of batteries, but till I not get batteries with 1800 mAh.
I also purchased Imedia Touch Screen Mobile From HS18 of Rs. 5499. But when I came to know from my friend that this is a Chinnese phone and easily available in 3000/ in the market. I got shocked but has not to do now. But this is total loot with the customers as they rightly said on TV in their advertisements.
When I bought cell phone of i media touch screen mobile, it's touch screen get defected in first use only.
why softwere downlode i media touch scrin mobile. please healp me
hi, sir, 3d game's and softweres are downlode in this phone.
fraud homeshop18
I placed the order 10 days before about still I d'nt get my parcel .thanks to god i gave cod form we d'nt want a item any more .most wonderfully experience with homeshop18.HCL ME Y2 calling TAB hardware problem
Not booting / sim card locked into sim slotcancel my order
i want to cancel my order no.[protected] and sub order no.74355343 another one order no.[protected] snd sub order no.74355443 please cancel itfor mobile
dear, everyone know homeshop 18 service is very best but i am ?????????????????????????????64%
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