| Address: | Chandigarh, Chandigarh |
Respected Star CJ
Sorry to express my feeling to you
I, Vijay Jaiswal [protected], Hari Ram Hostel D.A.V Sr. Sec. School Sector 8-c Chandigarh 160009.
I, have registered a Home Theater 5.1 Philips on 10 Oct 2011. by seeing you advertisement on your Chanel i.e Star cj in that what you have shown to the public I'll try to visualised the same to you.
You have kept the DVD just in font with the two Small speaker and one buffer and other two just behind the back side of the person, when I, have received home theater on the style I have tried but I failed to do so because the wire is to short, I am an able to adjust the set as you have shown on the programme. same I reported to your staff so many time . On 24 Oct spicily I talk to Mr. Pawan Sr. Staff he has arranged the conference with technical member he has understood my problem and assured me that either for replacement with the ex tented wire what I want or if it will not possible than refund will be made ( you can check with your recording even) . On 16Nov when I received the speaker I was surprise to see that their was no change in the product. Immediate called on [protected] but this time the flatly refused. Even Philips engineer came to for demonstrate they told me that it is impossible as per what you have seen on the Star cj.Now you suggest What I'll do.One more thing I must add in it On every call your staff were saying I have arranged the call from my senior you will get the call with 24 hrs./ 48 Hrs. only once I have received call from your end., if this is the behavior from your side how you can justify your customer. Now I am not having any choice of my personal other the legal advice,. Was this information helpful? | 
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