[Resolved] Homeshop18 — Delivery of Chinese non registered IMEI mobile phone by HS 18

[Resolved] Homeshop18 — Delivery of Chinese non registered IMEI mobile phone by HS 18

V VIDYA SHANKAR PRASAD from Noida, Uttar Pradesh

Dear sir/ma'am, I placed an order to purchase a mobile phone through an advertisement given on color TV channel by Home Shop 18 on 16/11/2009,order number[protected] and received a cellphone of Airfone company model no. AF22, however since 1/12/09 the phone is not recognizing any SIM card being inserted in it.I called at HS 18 inquiry number several time but did not get any response,after enquiry from local mobile repairing shop i got to know that IMEI number of the phone is not valid and probably i have been given a Chinese mobile from Home Shop 18. Its very weird that despite of the fault of HS 18 they are not responding. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

piyush jain

from Udaipur, Rajasthan

i wanna purches a laptop pc, please guide me your colours tv show . prices should be in range 25, 000Rs to 40, 000 RS

Ashish Chowdhry

from Panipat, Haryana

guys don’t fall for Airfone mobiles, trust me, i have purchased and tried couple of models its pathetic. support is even worse.
in 1st instance i purchase airfone so call top of the line Flip29i, it didn’t have valid IMEI noes. can you believe it?
then i purchased AF11 for one of my workers, they claim strong battery back up and all
1st problem i faced was invalid sim (that is again due to invalid IMEI noes)
2nd problem was there battery went down just after half an hour of talk time.
3rd problem with AF11 is you can only access 100 contacts from your sim card (on the contrary sim stores 250)

pathetic support from airfone service centers, worst quality and are all bunch of liars and crooks.
God save us from such cheats. Airfone is set up and run by bunch of losers, from top to bottom from company to their dealers. all cheats and frauds.

Rahul

from Gurgaon, Haryana

Sir,

This is Rahul from Airfone Mobiles. My Mobile Phone number is +91 [protected].

First of all i would like to apologize for the inconvenience caused to you.

I would like to clarify here that all our IMEI numbers are issued by MSAI ( Mobile Standard Alliance Of India) and such a issue can happen due to lax at operators end. However, if you could update me on the problems faced by you, the same will be Solved with 24 working hours.

Rahul
Airfone Mobiles

Baldev Raj

from Mumbai, Maharashtra

Shop 18/Mobile phone — Repair/replacement.

Dear sir,

I purchased a mobile phone model no. NKTEL TOUCH PHONE from Homeshop 18 (Bill no..HS-12125 DT 29-SEP-090.The phone was delivered to me at my residence through the courier. On opeing the courier the headphone was found damaged and on using the phone the phone became defective and on contacting the company (Coplaint no 3008343), i was told to contact the courier company (ph no.[protected] with address details and was assured courier will collect the same from me.On contacting the courier company i was asked by the company that they dont have any service to that city . Very surprising ................ they have service to deliver and colllect money but not other way...... . Then i contacted the Home Shop 18 and on telling the whole story i was asked to send the mobile set through other courier if i want solution and company can not do any thing in this matter. Finally i realised that these people are not interested any more....

Baldev Raj