Alliance Broadband Customer Care
Alliance Broadband Services Pvt. Ltd.
Website: | alliancekolkata.co.in |
Address
Padmapukur (Entally). P-89, C.I.T Road Kolkata Kolkata District West Bengal India - 700014 |
Customer Care Phone Numbers and Contacts
Toll-free:
Phone:
Customer satisfaction rating

So far so good - The company responded to our notifications and is working on resolving complaints.
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Alliance Broadband Complaints & Reviews
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Alliance — Not being able to connect vpn
I am not being able to connect to vpn when i connect to wifi even though vpn is accessible through mobile data pease resolve the problem
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Alliance — Renewal
Please confirm my payment on date vide reference #IGAKQJCSG5 Rs590/- for STARTER PACKAGE (My ID No.[protected] in the name of Soumya Dutta) . I got no confirmation. Please specify the extent of my renewal period.
Complaint Status
[Mar 03, 2021] Alliance Broadband customer support has been notified about the posted complaint.
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Alliance — Connection
Regularly our local cable operator stops the service in the morning. As a result every morning we find the server down. It is ridiculous to find internet down at a daily basis.
Complaint Status
[Feb 24, 2021] Alliance Broadband customer support has been notified about the posted complaint.
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Its been 2 weeks my issue is not resolved! Every time i login at 6.30 in the morning the internet goes in and out for several...
For the last few weeks, the speed has been too slow. I have been facing many problems from this slow internet speed. Even...
I tried to get subscription for pace and paid through Google Pay. The money got successfully paid but the wifi recharge got...
Alliance — Seems like services from gta games for blocked
It looks like they have blocked the IP for the rockstar games services, I can't play Grand theft auto 5 online, I can't even go to there website (https://socialclub.rockstargames.com).
Everything loads fine if I use a VPN or if I use Jio sim, so I know it's not rockstars problem
Everything loads fine if I use a VPN or if I use Jio sim, so I know it's not rockstars problem
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Alliance — Internet issues.
I am facing high network problem for past 5 days. Receiving high ping.
Complaint Status
[Dec 18, 2020] Alliance Broadband customer support has been notified about the posted complaint.
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Alliance — Broadband not working from 16th December
My internet is down from 16th December, still not working as I am writing this complaint. I have complained about it multiple times but they always say we will look into it and get back which never happens and I have to chase them for the service. Pathetic broadband and service. I need my connection as I am working from home and my work is getting disrupted. Please look into it.
Complaint Status
[Dec 18, 2020] Alliance Broadband customer support has been notified about the posted complaint.
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From past few days my broadband is not working after 9pm till morning. Raised multiple complaints to the local distributor...
Alliance — Complaint about internet speed.
Not getting sufficient speed. Way below company claim for starter pack.
Complaint Status
[Dec 09, 2020] Alliance Broadband customer support has been notified about the posted complaint.
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Alliance — Internet getting slow
I have the lowest pack, 472 package . In my area it gives speed upto ৩ mbps. And now I face a problem where, when I start the router it gives speed and within 1 minit it is under 50kb...i dont know the problem... Please take effect I've solution over it. Contact no-[protected]/[protected]
Complaint Status
[Dec 04, 2020] Alliance Broadband customer support has been notified about the posted complaint.
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Alliance — Amount debited in Bank account but not credited to you
My client ID [protected] STARTER PACKAGE My net connection valid upto 07122020. Today I have credited through net banking Rs590/- which is not reflected in my account with you. I furnish below the msg showing :
Transaction details TRANSFER TO [protected] ONE97 COMMUNICATIONS TO TRANSFER INB ALLIANCE BROADBAND SERVICE[protected]IGAJYESSZ3
please confirm
SOUMYA DUTTA [protected]
Transaction details TRANSFER TO [protected] ONE97 COMMUNICATIONS TO TRANSFER INB ALLIANCE BROADBAND SERVICE[protected]IGAJYESSZ3
please confirm
SOUMYA DUTTA [protected]
Complaint Status
[Nov 30, 2020] Alliance Broadband customer support has been notified about the posted complaint.
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Horrible internet connection and such poor customer service. Really disappointed. I am facing trouble as I am having exams...
Alliance — No Internet access showing [Resolved]
Hi Team,
I am unable to access internet from the last couple of days. Every time I connect to wifi device it's showin connected but no internet. My client id is : [protected] . Please help in ressolving this issue.
I am unable to access internet from the last couple of days. Every time I connect to wifi device it's showin connected but no internet. My client id is : [protected] . Please help in ressolving this issue.
Complaint marked as Resolved Nov 27, 2020
Working fine now
Complaint Status
[Nov 27, 2020] Alliance Broadband customer support has been notified about the posted complaint.
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Hi,
I have facing hing ping issue form last seven days. I have contact local provider & customer care several...
I have facing hing ping issue form last seven days. I have contact local provider & customer care several...
Every day around 10 pm connection is not present. Lco did not pick up the call. This is happening consecutive 3 days .everyday...
Alliance — Pathetic internet connection , it causes issue during working and online meetings
Even after repeated complaints, the internet connection is poor and horrible. They should provide a 60mbps connection. However, the internet speed comes down to less than 10mbps all the time. It disconnects several time during the day when there is not internet at all. Even basic audio connections don't get through when the connection is terrible
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Alliance — Disconnection from local operator for already paid subscription which is valid till 30 Nov 2020 forcefully
Please follow my complaint sent to you through my email dated 10-11-20.Ticket no- AAAA-AAAA-3936, USER ID- ankita115_nl, registered mobile number- [protected]
No reply from your end yet.
Although I have paid INR 767 on 1st Nov 2020 still my connection was disconnected by local operator on 9th Nov 2020 forcefully without any prior intimation. Please look into the matter as soon as possible and revert back since I don't have any internet till date. It has been already 4 days no action has been taken on this. I would request to resume my connection or else please refund the amount paid for November month subscription.
No reply from your end yet.
Although I have paid INR 767 on 1st Nov 2020 still my connection was disconnected by local operator on 9th Nov 2020 forcefully without any prior intimation. Please look into the matter as soon as possible and revert back since I don't have any internet till date. It has been already 4 days no action has been taken on this. I would request to resume my connection or else please refund the amount paid for November month subscription.
Complaint Status
[Nov 12, 2020] Alliance Broadband customer support has been notified about the posted complaint.
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Alliance — Disruption in internet connectivity
No internet connection since last night (23/11/20)
Complaint Status
[Oct 24, 2020] Alliance Broadband customer support has been notified about the posted complaint.
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