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Alliance Broadband Complaints & Reviews

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Last updated Jun 22, 2022
Complaints 511
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Alliance Broadband Website

Alliance Broadband Head Office Address

Padmapukur (Entally). P-89, C.I.T Road
Kolkata
Kolkata District
West Bengal
India
700014

Alliance Broadband Phone Numbers

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1800 120 0300
110
110
Phone
+91 33 7100 2000
61
88
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Alliance Broadband reviews & complaints(511)

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Hello,

This is Pronoy. My registered Phone number is [protected]. Client ID: [protected].

More than 20 days, I cannot use my Internet. Regarding this issue I submitted a docket on[protected]. Docket number is : AAAA-AAAN-1452. Still that docket status is Open. I waited few days ( 16 Days) and see not solved then I again submitted a new docket regarding same issue on[protected]. Docket number is AAAA-AAAO-5258...
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Hi, I am facing slow internet many times but I did not complaint but this minty I faced a lot.so..the thing is I do recharge starter pack but when I use zoom or downloading some files it gives very slow speed like 10-20 all and average that also after 5-6 pings.thats actually hampering my work. I need the permanent solution otherwise I have to think about alternative. The think I don't that much speed based on my package...
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No internet for last 5hrs. Problem not resolved till now. It has been informed from your end (Mr. Sourav Mondal) that existing (from 12:58hrs) fibre cut problem had been resolved at 17:38hrs. Unfortunately, I am still not getting any connection. Customer care has no clue what is happening!! Please restore the issue and rectify your problem. Also send me the details of the fault occurred. I pay for the connection and I have every right to...
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On 3rd May, 2022 I tried to recharge my wifi. The amount ₹590 got deducted from bank but there was server error so the transaction remained unsuccessful. ₹590 got deducted from my bank but the recharge was unsuccessful.
Alliance Broadband customer support has been notified about the posted complaint.
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    Hi Team,

    My wifi is connected but it is not working and showing no internet.
    My Customer ID[protected]
    Kindly look into the matter.

    Thank you....
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    Our Alliance broadband connection is registered with the name of Shubharthi Mishra with User ID no. [protected]. The WiFi has not been working for the past 3 days. We even recharged it last night with a pack of Rs 708 but it is still not restored. We even tried reaching to the local provider for help but he showed no cooperation and even did not bother to check the machine once. We are Highly disturbed with the situation and need fast help...
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    Hi, I am having Alliance broadband connection for around 8 months...for the last 4-5 days my connection is getting disrupted frequently. It stays for 1 hr and then gets disconnected for 2-3 hrs...from 9am to 12pm I am hardly getting 6-7 hrs of internet. Please resolve the issue at earliest.
    Alliance Broadband customer support has been notified about the posted complaint.
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      $264 was debited from my account for Alliance Broadband. I do not have Alliance Broadband. This company is a scam. I will be calling the bank and having this money restored to my account.

      The phone number seems to also be fake, so there's no way to get in touch with them.
      Alliance Broadband customer support has been notified about the posted complaint.
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        Everytime buffer. I can't even attend my online classes because of poor internet
        Alliance Broadband customer support has been notified about the posted complaint.
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          Speed is low
          Bandwidth is also low
          Alliance Broadband customer support has been notified about the posted complaint.
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            Hello sir mistake has happened and it will never be wrong for next time please open it sir i don't have any other id please open it sir...
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            I am trying to connect to daggerhashimoto.eu.nicehash.com:3353(172.65.200.133)
            daggerhashimoto.in.nicehash.com:3353(172.65.223.147)
            daggerhashimoto.usa.nicehash.com:3353(172.65.223.147)

            But latency to this server is too high.

            [protected] is my customer ID please help....
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            Internet cut off frequently.
            Alliance Broadband customer support has been notified about the posted complaint.
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              Nobody bother to resolve your problem I have been complaining for last mont regarding speed but there is no solution only reply please wait...
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              No internet connection 6 december 7am morning. Local operator phone switch off.
              Alliance Broadband customer support has been notified about the posted complaint.
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                What is the problem??? I live in the proper town of Cooch Behar. But still your ping issue is not resolving at all. My ping in it I checked is always 20. What is the meaning of this?? Literally I am just tired of this. Looks like you guys are showing us mercy by giving us broadband. I am sick for your excuses. Fix it quick Or else I have to think of other options.
                Alliance Broadband customer support has been notified about the posted complaint.
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                  16/11/2021
                  It seems to be good in the first month of service but as soon as time passed the service gone much and much worse than previous . I tried to contact local provider, they said it is the issue of server I m facing high ping in all websites, software and games.
                  No one seems to be responsive against my complaint due to this kind of behaviour I m thinking to switch to another service provide....
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                  One of the worst service provider, very casual service.
                  Every alternate day the connection gets disconnected.
                  Customer care service is poor
                  Local operator is bad...
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                  Dear sir,

                  I'm a user of your esteemed internet-providing company, I'm from north 24 pgs Kolkata West Bengal.
                  I'm living in Shyam Nagar north 24 pgs, I have taken starter pack of 60 Mbps speed connection 5 years ago, from last few months I am not getting the proper speed, whenever i am calling my distributor, they always showing excuses with the matter, they always telling me that, this interruption is from the main supply.
                  if possible can you please check our area connection speed for better results?
                  please do the needful.
                  Thank you
                  regards.
                  Alliance Broadband customer support has been notified about the posted complaint.
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                    Hi. my customer id is [protected] for Alliance Broadband. I complaint on 23 Oct-21, complaint number - AAAA-AABB-1954.
                    Till date broadband is not working and nobody attended the issue from the company. So many follow up has been taken From my end on call. Please fix the issue at the earliest....
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