Alliance Broadband
Alliance Broadband Services Pvt. Ltd.
Customer satisfaction rating: 9%
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485
COMPLAINTS
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Alliance Broadband Customer Care

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Address
Padmapukur (Entally). P-89, C.I.T Road
Kolkata
Kolkata District
West Bengal
India - 700014

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
108
down
103

Phone:
Phone:
up
60
down
84

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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9%
Complaints
485
Pending
0
Resolved
45
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Alliance Broadband Complaints & Reviews

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It's been 4 months I'm using alliance broadband and everyday connection getting lost from more that 30 mins or an hour. I...
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Dear Sir/ Madam,
I, Raj Kumar Chatterjee, Client ID: [protected] is a customer of M/S SKYHORSE BROADBAND PVT LTD at...
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The Gpay transaction for the renewal of the monthly internet plan has been successful but is not being reflected on the alliance...
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I saw many other broadband operators they are giving under 40ms ping on "Battleground Mobile India" game but on Alliance Broadband...
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Date of incident: 11th Sept 2021
Client Id: [protected]

Alliance Broadband provides the poorest service....
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I took a new alliance lan connection. then download speed is very good but the upload speed is worst. it is 40 to 90 kbps...
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No internet at all for 10 hours from alliance broadband internet service provider. when called their helpdesk they logged...
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I was working and suddenly no internet connection. No support service also available on real time basis. This is so disappointing. Couldn't work
Aug 17, 2021

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    I am unable to renew on line.Every time I am told that "customer not found".oa...
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    Dear Sir, You are requested to provide us Tax Invoice for the month of JULY and August 2021.
    Aug 17, 2021

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      Internet not working, since last 5 days . local operator not picking up the call...
      I complain on Alliance customer...
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      I am Raj Kumar Chatterjee. Client I'd is [protected]. There is no connectivity since 8PM. When I tried to lodge complaints over phone to M/S Skyhorse Broadband Pvt Ltd at Chandannagar(Local service provider) All the phones are switched off. So it's my humble request kindly resolve the issue at the earliest.
      Thank you.
      Raj Kumar Chatterjee
      Mob No. [protected]
      Aug 14, 2021

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        I am unable to use my internet connection from last few days my user id is: pp148_mb
        Pls helpe to solve this problem.
        Aug 14, 2021

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          I am unable to use internet service from few days and unable to reach you on your toll free number. My user ID is
          pp148_mb and client I'd is :[protected]. Please help me to solve my problem.
          Aug 14, 2021

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            Every day internet issue, very bad service of alliance fibre optics, I have irrited to complain customer care, I dont prefer...
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            Speed test is showing 0.10 mbps download speed and 0.09 mbps upload speed
            Jul 19, 2021

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              Everyday internet net issue for 3 month every hour internet disconnected for a while or sometime for an hour, many time complain...
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              I have regular internet down problem from Alliance. Even after continuous complain & calls at the corporate office (987 433...
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              My Internet connection has been off since yesterday morning.
              Jul 13, 2021

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                Internet not working, since last 3 days . local operator not picking up the call...i want to discontinue with alliance broadband because its really harassing .
                Jul 10, 2021

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