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Alliance Broadband Complaints & Reviews

alliancekolkata.co.in
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Last updated Jun 22, 2022
Complaints 511
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46
Unresolved
465
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Padmapukur (Entally). P-89, C.I.T Road
Kolkata
Kolkata District
West Bengal
India
700014

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1800 120 0300
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Alliance Broadband reviews & complaints(511)

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P
pronoyis
Jun 22, 2022
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Alliance — I can not use Internet

Hello,

This is Pronoy. My registered Phone number is [protected]. Client ID: [protected].

More than 20 days, I cannot use my Internet. Regarding this issue I submitted a docket on[protected]. Docket number is : AAAA-AAAN-1452. Still that docket status is Open. I waited few days ( 16 Days) and see not solved then I again submitted a new docket regarding same issue on[protected]. Docket number is AAAA-AAAO-5258...
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S
SliTech
Jun 13, 2022
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Alliance — Regarding slow speed after upgrading the internet line also

Hi, I am facing slow internet many times but I did not complaint but this minty I faced a lot.so..the thing is I do recharge starter pack but when I use zoom or downloading some files it gives very slow speed like 10-20 all and average that also after 5-6 pings.thats actually hampering my work. I need the permanent solution otherwise I have to think about alternative. The think I don't that much speed based on my package...
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M
moon17
from Durgapur, Maharashtra
Jun 9, 2022
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Alliance — No Internet No help

No internet for last 5hrs. Problem not resolved till now. It has been informed from your end (Mr. Sourav Mondal) that existing (from 12:58hrs) fibre cut problem had been resolved at 17:38hrs. Unfortunately, I am still not getting any connection. Customer care has no clue what is happening!! Please restore the issue and rectify your problem. Also send me the details of the fault occurred. I pay for the connection and I have every right to...
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R
Ruth Ria Biswas
May 3, 2022
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On 3rd May, 2022 I tried to recharge my wifi. The amount ₹590 got deducted from bank but there was server error so the transaction remained unsuccessful. ₹590 got deducted from my bank but the recharge was unsuccessful.
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    A
    ananyadutta
    from Belda, West Bengal
    Apr 30, 2022
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    Alliance — No internet issue

    Hi Team,

    My wifi is connected but it is not working and showing no internet.
    My Customer ID[protected]
    Kindly look into the matter.

    Thank you....
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    L
    Lily98
    from Kolkata, West Bengal
    Apr 10, 2022
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    Alliance — WIFI not working

    Our Alliance broadband connection is registered with the name of Shubharthi Mishra with User ID no. [protected]. The WiFi has not been working for the past 3 days. We even recharged it last night with a pack of Rs 708 but it is still not restored. We even tried reaching to the local provider for help but he showed no cooperation and even did not bother to check the machine once. We are Highly disturbed with the situation and need fast help...
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    N
    New Custom
    Mar 27, 2022
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    Hi, I am having Alliance broadband connection for around 8 months...for the last 4-5 days my connection is getting disrupted frequently. It stays for 1 hr and then gets disconnected for 2-3 hrs...from 9am to 12pm I am hardly getting 6-7 hrs of internet. Please resolve the issue at earliest.
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      G
      galleryshops
      Mar 24, 2022
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      $264 was debited from my account for Alliance Broadband. I do not have Alliance Broadband. This company is a scam. I will be calling the bank and having this money restored to my account.

      The phone number seems to also be fake, so there's no way to get in touch with them.
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        M
        MOUSOM DAS
        Feb 21, 2022
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        Everytime buffer. I can't even attend my online classes because of poor internet
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          B
          BHABANTI PAUL
          Feb 18, 2022
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          Speed is low
          Bandwidth is also low
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            S
            Sk Abdul Wali
            from Noida, Uttar Pradesh
            Jan 4, 2022
            Jan 17, 2022
            This thread was updated on Jan 17, 2022
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            Alliance — Hello sir mistake has happened and it will never be wrong for next time please open it sir I don't have any other id please open I

            Hello sir mistake has happened and it will never be wrong for next time please open it sir i don't have any other id please open it sir...
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            S
            SoumyaMajumdar
            Dec 26, 2021
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            Alliance — Latency issue to some server

            I am trying to connect to daggerhashimoto.eu.nicehash.com:3353(172.65.200.133)
            daggerhashimoto.in.nicehash.com:3353(172.65.223.147)
            daggerhashimoto.usa.nicehash.com:3353(172.65.223.147)

            But latency to this server is too high.

            [protected] is my customer ID please help....
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            A
            anonymousseemon
            from Bengaluru, Karnataka
            Dec 21, 2021
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            Internet cut off frequently.
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              M
              Marium Naushad
              Dec 17, 2021
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              Alliance — Very bad service

              Nobody bother to resolve your problem I have been complaining for last mont regarding speed but there is no solution only reply please wait...
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              Biswarupghosh84bg
              from Durgapur, West Bengal
              Dec 6, 2021
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              No internet connection 6 december 7am morning. Local operator phone switch off.
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                S
                Shan110
                from Cooch behar, West Bengal
                Dec 5, 2021
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                What is the problem??? I live in the proper town of Cooch Behar. But still your ping issue is not resolving at all. My ping in it I checked is always 20. What is the meaning of this?? Literally I am just tired of this. Looks like you guys are showing us mercy by giving us broadband. I am sick for your excuses. Fix it quick Or else I have to think of other options.
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                  A
                  ASISH GAMER
                  Nov 16, 2021
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                  Alliance — Worst internet provider

                  16/11/2021
                  It seems to be good in the first month of service but as soon as time passed the service gone much and much worse than previous . I tried to contact local provider, they said it is the issue of server I m facing high ping in all websites, software and games.
                  No one seems to be responsive against my complaint due to this kind of behaviour I m thinking to switch to another service provide....
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                  P
                  PRasenjitt
                  Nov 14, 2021
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                  Alliance — Services

                  One of the worst service provider, very casual service.
                  Every alternate day the connection gets disconnected.
                  Customer care service is poor
                  Local operator is bad...
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                  K
                  Kreative Som
                  Oct 29, 2021
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                  Dear sir,

                  I'm a user of your esteemed internet-providing company, I'm from north 24 pgs Kolkata West Bengal.
                  I'm living in Shyam Nagar north 24 pgs, I have taken starter pack of 60 Mbps speed connection 5 years ago, from last few months I am not getting the proper speed, whenever i am calling my distributor, they always showing excuses with the matter, they always telling me that, this interruption is from the main supply.
                  if possible can you please check our area connection speed for better results?
                  please do the needful.
                  Thank you
                  regards.
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                    P
                    palorab
                    from Kolkata, West Bengal
                    Oct 25, 2021
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                    Alliance — Broadband not working from last 3 days.

                    Hi. my customer id is [protected] for Alliance Broadband. I complaint on 23 Oct-21, complaint number - AAAA-AABB-1954.
                    Till date broadband is not working and nobody attended the issue from the company. So many follow up has been taken From my end on call. Please fix the issue at the earliest....
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