[Resolved] Homeshop18 — sending wrong and defective product | |
DEAR Sir/Madam, I had not received any refund amount from you till today. THE FACT ARE AS BLOW- 1. On 3Oct 2011 at 8.27 PM I had place a order (Order Number:[protected] for Pigeon Non-Stick Concave Tawa 280mm 2. As per your demand SAME DAY/TIME I pay Rs 530 online by my credit/debit card 3. as per your term condition the order should be completed in 6-7 days 4. BUT After 7 days when I mail and Support ticket No 67204693 dated Oct 9, 2011 you initiate the order and send it by your partner courier FIRST FLIGHT Consignment no F11292241 dated 10 oct 2011 5. On 15 oct 2011 i receive the above courier 6. But I WAS SHOCKED AFTER OPENING THE PACKET BECAUSE I had ordered Pigeon Nonstick CONCAVE TAWA 280mm but you shipped me pigeon Nonstick FLAT TAWA 280mm List prise of concave tava is 715 and list prise of Flat tawa is 695 are you cheating with costumer What will i do now I ALSO INFORM YOU THAT THE TAWA I RECEIVE IS DEFECTIVE meanBEND AT ONE SIDE ( see support ticket No 67389075 dated 15 oct 2011) 7.As per your instraction I pack the product in a travel worthy original packaging and place a paper in the box with my order number and complaint written on it. also affix the address label mentioning the order number and COURIER TO THE address- Shubham Enterprises, #297, 10th Main, 22nd Cross, 3rd Block Jayanagar (Opp to Cosmopolitan Club), Bangalore - 560011 BY YOUR LOVING COURIER FIRST FLIGHT 8. On 2 Nov 2011 You send the product to me by your Loving courier FIRST FLIGHT? LAST FLIGHT Consignment Number F11380226 9. But on 07-Nov-2011 the courier send back the courier to your vendor back due to Departure From Destination (RTO) - Non-Service Station????????????? While The Same Courier Receved By Me On 15 Oct 2011 And I Had Send Back The Product By Same Courier From My Town Then How Is This Called Non Service Station????????? 10. As per Support ticket 68040793 Refund->[protected]:37:55.217->Cancelled for refund Marked, refund will deliver to cust with in 3 to 5 days. EFFECIVE DATE -20/11/2011 BUT TODAY IS 22/11/11 BUT I HAD NOT RECEIVE ANY AMOUNT 11.As per Support ticket 67649237 On RashiK->[protected]:51:40.6->Dear Customer, Please note we have received courier slip and refund of courier freight would be send to you within 15-20 working days. Warm regards, HomeShop[protected] EFFECIVE DATE -15/11/2011 BUT TODAY IS 22/11/11 BUT I HAD NOT RECEIVE ANY AMOUNT I SPENT 530+210=730 ON YOU BUT I NEVER GET ANY THING EXCEPT HARASSMENT AND CHEATING???????? YOU HAD RETAIN MY ABOVE MONEY WITHOUT ANY REASON FOR 2 MONTH WHAT IS THIS ???? IS IT CHEATING WITH ME BY YOU AND YOU COURIER ?????? IT IS NOTICE TO YOU PLEASE REFUND MY ALL MONEY WITH INTEREST IN (3)THREE DAYS OTHER VISE I WILL GO FOR LEGAL OPINION THAT WILL COST YOU THANKING YOU CHANDRA SHEKHAR JOSHI BHIMTAL NAINITAL UTTARAKHAND MOB-[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Homeshop18 — Faulty DVD Player
I have booked one Leonard DVD player on 16th May 2009 and found that retailer gives the faulty DVD Player . On the same day i have launched the complain to Mr. Suraj with complain no: 1537734 . He told me that you will get the new DVD player. After one day one technical person called me and told me to do some thing with the DVD connection and i do the same and found its still not working then he told me that he will send the courier person who will take the faulty DVD Player and then we will send New DVD player . I wait whole one week still not got any person for the replacement again i have call to HOMESHOP18 and asking for replacement then they again confirm that they will send courier person, we have wait till now and found that no body has come for replacement. Today again Call to HOMESHOP18 , Mr . Hitest has attend me and said that we will not take you complain as you have crossed the six month period. i told him that i already launch the complain for the same still you have not sent anybody to replace the DVD player .Regards
Ramendra Yadav
[protected]
it is correct on line purchase is fraud
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HomeShop 18 — Faulty Product and Payment Blocking
Dear allThis is to inform you that before 5 moths ago i had purchse a camera form homeshop 18, after receiving product it was faulty. after discuss homeshop 18, i returned back the product for repairing, two months are passed on but everytime when i called to them and asked that when they will replace my product ??
answer was the same!! "we will give you withing 10 days." friend you not belive that i was call homeshop 18 more than 100 times and my mobile billing amount was more than 2500 Rs.
After calling and calling three months later they said that they are unbale to repair product and cant replace the camera new and sending the payment, and they send the check in my nick name"Jayesh Patil" i have no account in same name, so i agin send this check to homeshop 18 and request to send in the name of :Manish Sign Technologies",
Now more than 45 days are passed on everytime i call homeshop 18, first said this all history to their representitive, spend my min 5-10 minutes, and then the repeat answer "sir, we are forwarding you complaint and very soon you will get your check."
According my thought ministry of govt. also send payment within 30 days and this chanel doing so late??? how you believe like these frod chanel and their gadjets.
So i requesting all that spent some more and take products from the domestic shop.
Then tell me that what was benefit purchasing form this chanel, they showing in TV items are totaly runs on god bless, before puchasing camera i had purchase DVD player it was also the sampe problem, but most big problem was this that i purchase this DVD form Himachal Pradesh And send this dvd in Maharashtra, so it was not possible to send repairing to homeshop18.
About my thought the POLICY of homeshop 18 is only sell the product. "If product passed on warantee period we forgot, if prodcut was faulty you will face the same problem like me!!!
SO BEAWARE FROM THIS CHANEL AND ITS PRODUCT.
Regards
Jayesh PAtil
(Marketing executive)
M/s-Manish Sign Technologies
Baddi
[protected]