Homeshop18 — Worst service, delay in refund

prefer FLIPKART than homeshop
I ordered sandisk sd card. Micro sd card has been delivered to me. Regarding returning product, misleading info given by their person. Even after 1 monh of submitting the product and proof of delivery, they have not communicated me regarding refund. 6 times i called them but always they said i m forwarding ur complaint to concerned dept.
So dont rely on their commitments.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Homeshop18 — Delay in refund

I have done a online shopping from HOMESHOP18 using my credit card over phone (Ph No:[protected]. The order no[protected] on[protected]. On[protected] I had cancelled the same. I was given a cancellation no 2733923 dated[protected] and was also promised that within 96 hours my money will get credited to my account.

Please guide me under what guidelines of RBI online/telephonic transactions and their refunds are regulated. Is there any time limit for the merchant for refund?

Thank you very much and I hope I will have justice.
Mr .Wasim Ghori.


I placed the order for webcam online with homeshop18 on 19 march 2011 after week a got the delevery when i connect the webcam to my pc it give bad quality and doesnt show the picture corrclty it was completely blurry i called and complaint about the product suggested me to send the product back for replacement after a week a got the message the replacement is in process and please expect replacement in 5 -7 working which i agreed and again after 2 days i got the message that the replacement is cancelled and refund will be send in form on cheaque within 5 -7 working today still i am waiting for refund.
Home shop 18 is cheater and sell worst quality china product it is my own experience becoz i made my purchase from homeshop 18 from last couple of years..


HOMESHOP 18 YOUR ARE BIG CHEATERS...
[protected]

I am also facing problem regarding order No.[protected]. I have ordered for sewing machine on[protected] but I am intimated that the same is shipped on[protected] but even after 10 days I have not got my sewing machine.
purchasing form homeshop18 is nothing but waist of time and money.

[protected]

I am also facing problem regarding order No.[protected]. I have ordered for sewing machine on[protected] but I am intimated that the same is shipped on[protected] but even after 10 days I have not got my sewing machine.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HomeShop18
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    3449
    Pending
    350
    Resolved
    2012
    HomeShop18 Website
    HomeShop18 Address
    7th floor, FC-24, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all HomeShop18 contact information