Homeshop18 — Delay in product delivery

Address:Ghaziabad, Uttar Pradesh

This is regarding my order no[protected] which is yet to be delivered as i ordered it on 5 april 2013 and it is still in being processed and after calling to homeshop18 customer care they always said we will update by EOD but it is pathetic that i haven't received any call from there end.I need compensation due to delay delivery and order to be delivered with in 2 working days,as today is 7th day since date of buy date.
Homeshop18 is really a pathetic and fake site.
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I had placed an order with Home shop 18 with respect to a paw print bean bag on 13 th of November 2011. My order was confirmed on 25 th of November 2011. It took almost 12 days to conform my order. On the site of home shop 18 it is written that the order gets confirmed and the delivery is made in 7-8 days. The product wasn't shipped as stated. I was shipped on 26th of November. I haven't received my product as of now. There is a lot of delay in reply from home shop 18, their systems aren't audited on time, the information that they provide is insufficient, every call is answered with the words " your complaint has been forwarded, we will get back to u soon". Hope they change and update their systems and make a faster response system is deviced.


Ankita and Nitesh
Total agree
same case with me..."your complaint has been forwarded and you will receive a call from our side in 24 hours"...worst service
Dear Mukul,

We apologies for the inconvenience caused to you.

We have already escalated this to the concern team and hope to have this shipped on priority.

Regards,
Home Shop 18.
I had ordered online products form HOmeshop18 on 17-09-14. but till date i.e. 6-10-14 i did not got that product. every time vist their site the status of my product is showing at shimla. i had called them so many times but no action is taken by them.
The order no[protected],[protected] and[protected] with AWB no.[protected], AWB no.[protected] and AWB no.[protected] respectively are shipped through DOTZOT Courier on[protected].
my address is Ritu Traders, Main Bazar Rampur, Distt. Shimla, 172001

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