[Resolved]  Homeshop18 — whirlpool convection microwave not delivered even after more than one month

whirlpool microwave(grill) — poor and bad service

bill no.1782 delier manglam date 23/08/09
we have purchased microwave of your company grill model.and we feel very bad that
ur executive have not come for demo.and when we complain 4 to 5 times then after 7 days he came and showed how to plug in the microwave only.we want full demo because we have no idea to use this system .we will lodge a complain to mumbai office and till we cant get any conversation...i[censored] cant sattify the need of customer then please tell the proseduse to return the product for further query contact [protected].[protected]

whirlpool /microwave convection — poor service

I've bought whirlpool microwave convection model 25C in feb'2009. I was using only microwave facility . Recently I came to know that its grill was not working. I complained to customer care (Delhi/NCR)on 29/09/09.Their engineer visited same day & told me that the grill heating element has to be replaced & in the process of checking he caused a short circuit due to which the appliance is not working at all now. Ever since I've complained many times & customer care assures me of a visit by sr. engineer but no action has been taken so far.
complaint no.-HR[protected]
regards
Vikas Gupta

Home Shop 18 — microwave not yet delivered

we have ordered for wirlphool microwave through home shop 18 on 06/10/2010.they assured us that the equipment will be delivered in 15 working days . But till today that is 02/12/2010.

Hi Sheetal,

Sorry to hear about your experience. Please share your Order ID and Contact Details. We will help resolve your issue.

Regards,
Homeshop18 Online Support Team

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