HomeShop18 / Network — NOT DELIVERY OF PRODUCT AFTER PAYMENT

I HAVE ORDER 1 VIDEOCON WASHING MACHEEN TO HOME SHOP18 ON 11TH FEB.2008 AND PAY THEM THREW CREDIT CARD ON SAME DAY. THEY HAVE PROMISE ME TO DELIVER THIS PRODUCT WITH IN 10DAYS ON MY GIVEN ADDRESS. BUT WHEN I HAVE NOT RECEIVED THE PRODUCT WITH IN THE COMMITTED PERIOD THEN I COMPLAIN THEM BUT THEY ALWAYS ENSURE ME THAT THEY WILL DELIVER THE PRODUCT WITH IN 2-3 DAYS, WHEN AFTER MORE THEN 1 MONTH I HAVE RECEIVED THE PRODUCT THEN I REQUEST THEM FOR RETURN MY MONEY AND CAMPAINSATION THEN AFTER A LONG PERIOD THEY HAVE RETURN MY PAYMENT ONLY THEY ARE NOT GIVING ME ANY COMPAINSATION. I HAD ORDER THIS PRODUCT FOR MY PRESENT TO MY SISTER IN HER MARRIAGE. BUT DUE TO THE NON DELIVERY I HAVE GREAT SAD BACK FROM MY FAMILY AND GET MANTLE DEPRESSION ONLE BECAUSE OF HOME SHOP18. SO I WANT COMPAINSATION OF rS.60000/-