[Resolved] Homeshop18 — Sent Wrong Product and no Support by Customer Care

[Resolved] Homeshop18 — Sent Wrong Product and no Support by Customer Care

M msm.india from Hyderabad, Telangana

Hi I've ordered 'Comprehensive Guide To IBPS- CWE Bank PO Exam ' book on Apr 9, 2012 whose order number is[protected]. Yesterday i.e. on 13th. Apr, I've received the parcel but I was shocked after opening it. The book I've ordered was of Rs.312 but the book I've received is 'Horoscope Reading' whose price is just Rs.95 and it's nothing more than thrash for me.I've tried calling their customer care number but direct refusal that they can't do anything because book department is different.Mailed earlier at [protected]@homeshop18.com but I've got only one response to send the ISBN number of the book.Immediately after receiving the email, I've sent the ISBN number along with photograph of bar-code of the book but till now no support from their side. My examination is very near and they are just trying to ignore my issue. I request you to please look into this matter and sort it out as soon as possible. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Loretta Vosler

Got Books Inc. — Received wrong product

I ordered used Bernie S. Siegel , MD tapes - Love, Medicine & Miracles, should have been two tapes. They sent on tape #1, the container said Love, &, however, Paul Simon was in the other container marked #2. I thought things were checked out before being sent. The reason I ordered those online is because I am having very serious surgery on Tuesday, March 9 and wanted to listen to these tapes as I can't read his book in Intensive care but can listen to tapes. I am so very disappointed I desperately wanted those. You charged me for them but only received one. I think you should send the other one ASAP without charge to me.
Please reply!!!!!!!!!

msm.india

from Hyderabad, Telangana

Today got response from homeshop18 regarding refund. Will update after receiving money in my account.

sarvajeetpr

from Muzaffarpur, Bihar

mai sabar mantra ka book ordar kiya tha .but hame dusara book mila plz hamara paisa wapash kare ya hamara ordar kiya book bheje.

anant tripathi

from Brajarajnagar, Odisha

I've ordered 'SSC combined higher secondary ' book whose order number is[protected].but when on 05/08/2012 I've received the parcel but I was shocked after opening it. I've received is a book of 'MCA preparation of Madhya Pradesh' it's nothing more than thrash for me.I've tried calling their customer care number but direct refusal that they can't do anything because book department is different.Mailed earlier at [protected]@homeshop18.com but I've got only one response to send the ISBN number of the book.Immediately after receiving the email, I've sent the ISBN number along with bar-code of the book but till now no support from their side. My examination is very near and they are just trying to ignore my issue

cheated_by_homeshop18

from Bengaluru, Karnataka

This company is a big cheat and fraud. Stay away from this company

jayshu

replacement of saree

complaint no:[protected] order no:[protected]

banika

from Jammu, Jammu and Kashmir

plz sir back payment

Dear sir, I want the payment of the courier charges and product charges.

velmurugansadhasivam

from Bengaluru, Karnataka

damaged induction stove delivered.

order No:[protected] item : Indicook Induction Cooktop-IC 1200 Courier Company Name: DOTZOT Tracking No:[protected] My previous complaint No;27222 and 27223 (not respond)