[Resolved] Homeshop18 — Still Not Received the Product | |||
Sorry i forgot to provide information about my order. My order information: My order id is[protected]. And Sub Order id mensioned Below. Sub Order No.[protected] Lux Magical Spell Deodorant 150 ml - Pack of 3 Sub Order No.[protected] Lux Loving Touch Deodorant 150 ml - Pack of 3 Sub Order No.[protected] Lux Sweet Petals Deodorant 150 ml - Pack of 3 I have ordered combo of 9 deodorant of Lux on 11 April from www.homeshop18.com they wrote in mail that you will get the product within 11 - 12 days. After 12 days after called 2 time to their help line and also mailed them complaint. And now they has cancelled my 3 deodorant order and keep my money for 20 days. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
3 Comments | |||
Comments
I have ordered combo of 9 deodorant of Lux on 11 April from www.homeshop18.com they wrote in mail that you will get the product within 11 - 12 days. After 12 days after called 2 time to their help line and also mailed them complaint. And now they has cancelled my 3 deodorant order and keep my money for 20 days.
Reply
Hi Micky,
Truly sorry about the Unpleasant experience.Due to Over -Whelming response the product was cancelled due to Out of Stock.
However the feedback has been shared and we are on it to avoid such issues in future.
Refund has been processed [RR No.[protected]] and the same should be credited to Debit Card account within next 9-10 working days.
Regards,
Homeshop18 Online Support
Truly sorry about the Unpleasant experience.Due to Over -Whelming response the product was cancelled due to Out of Stock.
However the feedback has been shared and we are on it to avoid such issues in future.
Refund has been processed [RR No.[protected]] and the same should be credited to Debit Card account within next 9-10 working days.
Regards,
Homeshop18 Online Support
Also Sub Order 56865119 & 56865121 has been shipped through Aramex courier, awb's [protected] & [protected].
The same should be delivered within next 2-3 working days.
Regards,
Homeshop18 Online Support
The same should be delivered within next 2-3 working days.
Regards,
Homeshop18 Online Support
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