[Resolved]  Homeshop18 — Nokia Product showing faults from 11th day o[censored]se

Address:

West Bengal

THE MAIN PROBLEM ~ a Nokia X1-01 phone bought from Homeshop18.com began restarting from the 11th day o[censored]se.

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REPLY TO MY FEEDBACK FROM HOMESHOP18.COM:
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RashiK->[protected]:40:58.812->Dear Kaushik, We sincerely apologize for the inconvenience caused. We request you to please visit nearest Nokia priority service centre with original invoice.
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SO NOW, A BRAND NEW PHONE, UNDER 15 DAYS IN USE, NEEDS TO GO TO THE SERVICE CENTER!!!! I WOULD DEFINITELY TRY TO AVOID SUCH A HAPPY SHOPPING EXPERIENCE NEXT TIME! Sorry, But I Can't Help Saying This. I WON'T LET THIS HAPPEN TO ME ALL FOR A FEW RUPEES DISCOUNT!! (HERE MY DISCOUNT WAS RS. 184)

>>>>> Read the whole story below.........>>>>

MY ORIGINAL COMPLAINT:- KaushiKb on Aug 6, 2011

Nokia phone is restarting every 7-10 minutes!
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I had purchased a Nokia X1-01 Dual SIM mobile phone from Homeshop18.com; ordered on July 22 and item was delivered to me on July 26. The product box was properly sealed and not tampered. The phone is only 11 days in use now, it is already restarting at every 7-10 minutes interval.

I have sent a feedback, but after sending it shows a white/blank page in Homeshop18.com so I am not sure if my feedback has been submitted at all or not.

I am quite confused as to what to do now; the product is only 11 days old and its a Nokia after all, I never expected this situation.

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HOMESHOP18.COM REPLY ON THIS SITE:-
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@Home_Shop_18
Dear Kaushik,

Kindly provide your order number.

We will resolve the issue for you.

Thanks,
Team HomeShop18
( I SENT THE FEEDBACK TO WHICH THEIR REPLY I HAVE PASTED ABOVE IN THE STARTING)

TEAM NOKIA INDIA REPLY ON THIS SITE:-
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@nokiaindiadigitalmarketing

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India