Honda — Poor aftersales services | |
I bought my Activa a month back.Since then i have been facing problems with it. To start with there is a problem with the self start every time i start after a long time. The servicing staff is highly unproffessional and do not provide the complete information. I feel i have made a mistake by purchasing this bike and i did not expect this from a company like Honda... Was this information helpful? | |
2 Comments | |
Comments
I have also faced the same problem, I have complained the same on day 1 and today I have had a fall on the middle of the road coz my handle bar got stuck to the right and never came back. Honda has nothing to say about it. What happend later to your bike? my mail id is [protected]@gmail.com pls reply
29%
Complaints
5015
Pending
0
Resolved
1456
+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
View all Honda Cars India contact information
Right from the day one of purchase had multiple problems, The handle bar was too tight one side and was very dangerous navigating turns, almost skidded twice and stopped using the bike on busy roads fear of skidding, Since this was observed right from purchase called them up to get a time for fixing this, The reply (rude and unprofessional attitude)was to come after 3 days as they have got lot of bikes booked for service or wanted to bring the bike on the stipulated date of first service after fixing up an appointment 3 days prior.So for attending an immediate problem, the customer has to wait for the next service date.
Worst part is I have purchased an extended warranty pack for additional 3 years, God knows how are we going to be supported for the next 5 years.