[Resolved] Honda — Complaint against authorised dealer | |
I would like to bring your attention to some bitter experiences I met with your dealer EVM (Honda) Automobiles, S.A.Road, Vyttila, Ernakulam, Kerala State. It says “Customer is the King”; in these days customers are treated as not kings but emperors. But at the dealer EVM (Honda) Automobiles, S.A.Road, Vyttila, Ernakulam the customer may simply feel he is just an unwanted creature and at their mercy! On 02.09.2008 myself with my friend visited the said dealer of Honda to purchase a Honda Activa, the most sought after two wheeler of its kind. I had a plan to gift the same to my wife as a gift on 04.09.2008 as it was the anniversary of our engagement. The supervisory staff was not cordial or friendly to give sufficient information on the vehicles. I hope you know better that ' yes or no replies' has no role in sales and marketing divisions. Interestingly, the Show room in charge was busy with the Computer games!!! Later on 04.09.2008, along with my wife, I visited the dealer show room and on an enquiry with the desk I was reported that I have to wait three to four weeks to get it delivered even on full ready-cash payment. I was rather surprised that these days it is not much difficult to have spot delivery of a vehicle at many centers. The full ready cash payment option did not make a change on the attitude of the staff there. As I was to proceed to another shop, telling them the same, one female staff rushed to me and requested me to wait for another few minutes. She came with a suggestion that the vehicle put on display can made available provided I am willing to buy all the extra fittings on that, with an extra cost obviously. As it was a time bound thing for me, to have the vehicle at the earliest, it was agreed. We paid the entire amount of Rs.49, 146/- in cash on the same day, 04.09.2008. ( Receipt No.7351). It was agreed by them that the delivery of the vehicle will be on the same day, in between 4 p.m to 6 p.m. I am working in the High Court of Kerala. After the office hours, ie. 4.30 p.m., I rushed to the dealer show room and reached there by 5.40 p.m only to see the closed shutters of the delivery counter! On reminding their promise, to deliver the vehicle that day itself, the salesman present there made all efforts to get the same released. Surprisingly, the supervisory staffs were inactive, arrogant and adamant on not releasing the vehicle. They stated that the delivery closes at 5.30.p.m and vehicle can not be released. Apart from the non-release of vehicle, the thing hurting me more was the attitude shown by the staff. The way they replied was not in tune with that of a reputed company like Honda and a dealer like EVM Honda. The dealer did not bother to hand over the vehicle nor to give at the least an excuse for that. They did not make even an attempt to call me and enquire about my arrival on that day, before closing the delivery counter. On approaching the Show room in charge ( Mr.Deepu ), it was more embarrassing, that, this time he was not with computer games but Mobile phone games! And, no time to speak or hear me!! Hope you understand the mental agony and embarrassment of a customer at that point. I could not fulfill my word just because of the idiotic and irresponsible behavior of the staff at the dealer shop. I really wonder how the management keeps such employees at the counters and what supervision is envisaged from such show room in charge! You may please enlighten me how to suggest that dealer to my friends or relatives who would like to buy a vehicle?! Staff of this kind not even sabotage the proprietor of the shop but also ransack the reputation of Honda. In the interest of Customers and Company, these matters are to be verified and rectified. No customer should face with such embarrassing situations in any shops. Orientation of the staff and supervisors are to be broadened and make them known that customer friendly people only has place in the competitive markets. The mental agony and harassment I suffered and further more, the time and money I spent because of the negligent behaviour of the Staff, have to be compensated. Your earnest efforts to improve the environment of this dealership will be appreciated. Thanking you. PARAMESWARAN PALLIPPATT Cochin, Kerala State. Cell[protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 38 Comments | |
Comments
i don agree cause i have a strong relayion with the dealer from begining and know each staff they are punctual.the thing may be some misunderstanding
Dear sir,
Subject : Accidental Claim Refund amount purpose.
Claim :112000/31/08/01/90000190
Policy:112000/31/08/01/00002759
New India insurance.
As discussed with Mr.Prashana Kumar
I submitted all document (second time) in Honda show-room at vashi (Pratik honda),
he told me after one week you receive the claim amount but still date I have not received the claim amount.
So please do the needful at the earliest so customer in relax mood.
Subject : Accidental Claim Refund amount purpose.
Claim :112000/31/08/01/90000190
Policy:112000/31/08/01/00002759
New India insurance.
As discussed with Mr.Prashana Kumar
I submitted all document (second time) in Honda show-room at vashi (Pratik honda),
he told me after one week you receive the claim amount but still date I have not received the claim amount.
So please do the needful at the earliest so customer in relax mood.
THE SERVICE PROVIDED BY DEALER VERY POOR.DEALER KALYANI MADURAI
i have had also a similar experience from the same dealer and the same sales person . a friend of mine
had booked a activa and before he could take delivery he got a over seas placement. as i was planning to
buy a activa i got the booking transferd to my name with the consent of the sales person mr. deepu.after
waiting for a month they informed me to remit the balance amount . when i went there to pay the balance amount, mr. deepu said they wont deliver the vehicle unless i buy the vehicle with all the accessories, for this i have to pay 2000 extra. when i said i am willing to cancel the booking this sales man told me that they wont refund the booking amount to me because the orginal booking was done by my friend and he has to come in person to get it.i was totally disappointed with my first experience with m/s EVM honda dealer in vytilla, kochi.
thomas mathew
cheeramalil
mulanthuruthy
ernakulam
kerala
had booked a activa and before he could take delivery he got a over seas placement. as i was planning to
buy a activa i got the booking transferd to my name with the consent of the sales person mr. deepu.after
waiting for a month they informed me to remit the balance amount . when i went there to pay the balance amount, mr. deepu said they wont deliver the vehicle unless i buy the vehicle with all the accessories, for this i have to pay 2000 extra. when i said i am willing to cancel the booking this sales man told me that they wont refund the booking amount to me because the orginal booking was done by my friend and he has to come in person to get it.i was totally disappointed with my first experience with m/s EVM honda dealer in vytilla, kochi.
thomas mathew
cheeramalil
mulanthuruthy
ernakulam
kerala
I agree 100% to this coment I booked a honda activa at EVM Kaimanam Trivandrum on 03/04/2009 and |Iam still awaiting the same this is rdiculous to wait for such a long time . At the time of booking they said it will take only 45 days all my friends who booked activa at Marikkar Motores tvm got it one month before . Today I visited the show room to pay full amount i paid the amount but they said that I should wait for another 20 days, The staff there behaves exacactly as if customer is an unwanted creature. I think you will do the needful so that i will get the same as early as possible . If they are not aware of how to behave give necessory classes so that customeres will feel more better
To
M/s. Honda Motorcycle & Scooter Pvt. Ltd.
Make a serious of note this that this complaint is the last & final one
for you to prevail better sense.
The fact of the case is that I, Mr. Gokuldas, booked on 14/12/2010
for a new Honda Activa Dlx. Scooter under Booking No. M-15313 by making
initial advance booking payment of Rs. 1000/- vide Receipt No.4094 at your
B.O: M/s. OM SAI AUTOWORLD, Mahim Causeway, Reti Bunder, Mahim(W),
Mumbai-400 016.
It was intimated by your B.O. staff at the booking time that
here will be only a waiting of 8 to 9 months from the date of booking.
However, now from the date of my booking, near about one year
passed, and I have been waiting & waiting, but, till date, delivery of the
vehicle have NOT been done by your B.O., even though full
payment for the vehicle of Rs. 52, 985/- has been made by me on
10/10/2011. Now, in addition, near about two months going to be
completed from the date of my making full payment, but till date
I have not received delivery of the vehicle.
When finally I visited the said show room for taking delivery of
the vehicle, one Ms. Kanchan assured that within 10th December’11
delivery of the vehicle will be made to me positively.
Now today i.e. 6/12/2011 from M/s. OM SAI AUTOWORLD
phone call came to me intimating that delivery of the vehicle
cannot be made within 10th December’ 2011.
Sir, one thing I would like to ask is that whether you are
manufacturing the most prestigious vehicle like Rolls Royce or the
most Indian demanded vehicle like Swift Desire? Even the Swift Desire
vehicle delivery does not take more that 9 months from the date of booking.
In my case for a gearless scooter I have been waiting for taking delivery
of the vehicle from about one year from the date of my booking!
This is really, really ridiculous!
I, therefore, finally request you to make delivery of the vehicle
immediately to avoid likely legal action to be taken against you like
for misleading, wasting of my time & money and also for the harassment
made to me by your Company.
- S.Gokuldas, 118/4243, S.M.Plot, Central Govt. Qrts.,
Sector-7, Antop Hill, Mumbai-400 037.
Mobile: [protected] & [protected].
Date: 06/12/2011.
M/s. Honda Motorcycle & Scooter Pvt. Ltd.
Make a serious of note this that this complaint is the last & final one
for you to prevail better sense.
The fact of the case is that I, Mr. Gokuldas, booked on 14/12/2010
for a new Honda Activa Dlx. Scooter under Booking No. M-15313 by making
initial advance booking payment of Rs. 1000/- vide Receipt No.4094 at your
B.O: M/s. OM SAI AUTOWORLD, Mahim Causeway, Reti Bunder, Mahim(W),
Mumbai-400 016.
It was intimated by your B.O. staff at the booking time that
here will be only a waiting of 8 to 9 months from the date of booking.
However, now from the date of my booking, near about one year
passed, and I have been waiting & waiting, but, till date, delivery of the
vehicle have NOT been done by your B.O., even though full
payment for the vehicle of Rs. 52, 985/- has been made by me on
10/10/2011. Now, in addition, near about two months going to be
completed from the date of my making full payment, but till date
I have not received delivery of the vehicle.
When finally I visited the said show room for taking delivery of
the vehicle, one Ms. Kanchan assured that within 10th December’11
delivery of the vehicle will be made to me positively.
Now today i.e. 6/12/2011 from M/s. OM SAI AUTOWORLD
phone call came to me intimating that delivery of the vehicle
cannot be made within 10th December’ 2011.
Sir, one thing I would like to ask is that whether you are
manufacturing the most prestigious vehicle like Rolls Royce or the
most Indian demanded vehicle like Swift Desire? Even the Swift Desire
vehicle delivery does not take more that 9 months from the date of booking.
In my case for a gearless scooter I have been waiting for taking delivery
of the vehicle from about one year from the date of my booking!
This is really, really ridiculous!
I, therefore, finally request you to make delivery of the vehicle
immediately to avoid likely legal action to be taken against you like
for misleading, wasting of my time & money and also for the harassment
made to me by your Company.
- S.Gokuldas, 118/4243, S.M.Plot, Central Govt. Qrts.,
Sector-7, Antop Hill, Mumbai-400 037.
Mobile: [protected] & [protected].
Date: 06/12/2011.
Yes I too faced a similar experience in at Prathul Honda Showroom, Kondapur, Hyderabad
Your Executives at the office are delivering all wrong information and do even know how to respect a customer. I does'nt mean that Activa has more demand and your executives speak the way they want to the customer.
On 28th of Oct'11 your Sales Executive Mr. Suresh of Prathul Automobiles Pvt. Ltd., Kondapur approached Value Labs Office for sales of Honda Activa that would be delivered in 15 days. When my friend asked him that he doesn't need a vehicle but my friend requires it, the sales executive told my friend that no issue you can book during the delivery of the vehicle the name can be changed in the documents. After 21 days on 18 Nov'11 when we went to the showroom for collecting the vehicle, a new sales executive tells that no Sir in Temporary registration the name of the Owner who has booked the vehicle will be appearing and the name cannot be changed now later when going for permanent registration it can be changed which is totally a false statement. When we insisted that I want the name to be changed right from the beginning from temporary registration, he and we discussed with his sales manager and finally planned to change with new invoice but needed a clearance from his Branch Manager, Mr. Diwakar. Mr. Diwakar when contacted rejected it and told its not possible. When I and my friend went to discuss with that why his executives and misguided us, he asked me who are you and to go out of the showroom. When I was discussing with him very respectfully, he was simply asking me to go out of the showroom, instead of verifying when his executives have really misguided us. Doesn't this Great Branch Manager even know how to respect a Human or a Customer. Though I was respecting him he was still speaking in his own way and single point asking me to go out the showroom.
WHY does Honda recruit such who do not know how to respect a CUSTOMER?... What business will he make for Honda...?
WHY is Honda recruiting such a Manager who is spoiling the reputation of the Company ...?
I am too a vendor and know well that CUSTOMER IS GOD and HOW TO RESPECT A CUSTOMER.
This is the first time I met such a person and felt very embarrassed the way he spoke to me - How can any one ask a customer TO GO OUT OF THE SHOWROOM
NO ONE SPOKE TO ME IN THAT WAY NEITHER I SPOKE TO ANY ONE SO, NOT EVEN TO MY ENEMY...
All I want is Mr. Diwakar, Branch Manager needs to learn how to respect any individual..
Finally he told my friend to cancel his booking and asked me to book the vehicle and the same vehicle will be delivered in 2 days to me. This solution could have been provided coolly in the beginning only. But I have some Self Respect and didn't accept the vehicle and cancelled the booking. This is one loss of sale from one customer may be how many more in Future...
Your Executives at the office are delivering all wrong information and do even know how to respect a customer. I does'nt mean that Activa has more demand and your executives speak the way they want to the customer.
On 28th of Oct'11 your Sales Executive Mr. Suresh of Prathul Automobiles Pvt. Ltd., Kondapur approached Value Labs Office for sales of Honda Activa that would be delivered in 15 days. When my friend asked him that he doesn't need a vehicle but my friend requires it, the sales executive told my friend that no issue you can book during the delivery of the vehicle the name can be changed in the documents. After 21 days on 18 Nov'11 when we went to the showroom for collecting the vehicle, a new sales executive tells that no Sir in Temporary registration the name of the Owner who has booked the vehicle will be appearing and the name cannot be changed now later when going for permanent registration it can be changed which is totally a false statement. When we insisted that I want the name to be changed right from the beginning from temporary registration, he and we discussed with his sales manager and finally planned to change with new invoice but needed a clearance from his Branch Manager, Mr. Diwakar. Mr. Diwakar when contacted rejected it and told its not possible. When I and my friend went to discuss with that why his executives and misguided us, he asked me who are you and to go out of the showroom. When I was discussing with him very respectfully, he was simply asking me to go out of the showroom, instead of verifying when his executives have really misguided us. Doesn't this Great Branch Manager even know how to respect a Human or a Customer. Though I was respecting him he was still speaking in his own way and single point asking me to go out the showroom.
WHY does Honda recruit such who do not know how to respect a CUSTOMER?... What business will he make for Honda...?
WHY is Honda recruiting such a Manager who is spoiling the reputation of the Company ...?
I am too a vendor and know well that CUSTOMER IS GOD and HOW TO RESPECT A CUSTOMER.
This is the first time I met such a person and felt very embarrassed the way he spoke to me - How can any one ask a customer TO GO OUT OF THE SHOWROOM
NO ONE SPOKE TO ME IN THAT WAY NEITHER I SPOKE TO ANY ONE SO, NOT EVEN TO MY ENEMY...
All I want is Mr. Diwakar, Branch Manager needs to learn how to respect any individual..
Finally he told my friend to cancel his booking and asked me to book the vehicle and the same vehicle will be delivered in 2 days to me. This solution could have been provided coolly in the beginning only. But I have some Self Respect and didn't accept the vehicle and cancelled the booking. This is one loss of sale from one customer may be how many more in Future...
Hi,
I want to buy a new Honda Activa scooter, i want to only pay on road Price of new Honda Activa scooter but all three Baroda showroom agent informed me Honda Activa rule was take some accessory its compulsory with take in new Honda Activa, But i not wanted to any accessory bought with new Honda Activa.
Now i am change my decision & buy new Hero Plasuer in this Divali.
Nilesh
[protected]
I want to buy a new Honda Activa scooter, i want to only pay on road Price of new Honda Activa scooter but all three Baroda showroom agent informed me Honda Activa rule was take some accessory its compulsory with take in new Honda Activa, But i not wanted to any accessory bought with new Honda Activa.
Now i am change my decision & buy new Hero Plasuer in this Divali.
Nilesh
[protected]
Dear Sir/ Ma'am,
We are calling from June for our Activa RC which we purchase on 27 May from Absolute Motor GNCT of Delhi (Mall Road) we are continuously calling them but till now we did not received our RC even we are paying Fine in form of Challan for that but Absolute Motor Staff always replied that we will received next week next week only, but that next week not come till now.
Please let me know what I should do.
Thanks & Regards
Parveen Kr Jain
[protected]@gmail.com
We are calling from June for our Activa RC which we purchase on 27 May from Absolute Motor GNCT of Delhi (Mall Road) we are continuously calling them but till now we did not received our RC even we are paying Fine in form of Challan for that but Absolute Motor Staff always replied that we will received next week next week only, but that next week not come till now.
Please let me know what I should do.
Thanks & Regards
Parveen Kr Jain
[protected]@gmail.com
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Dimension of box :- 38.5 X 25 X 23
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Total Box:- 1042
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For any query, please feel free to contact.
Thanks & regards,
Anjali Sharma
Aquarius Enterprises
29 Arjun Marg, DLF Phase-1,
Gurgaon-122002
Ph. No. +[protected] Extn. 32
Let us know price for 2 Tonn( 2100Kg) and 4 Tonn (4200 Kg)
Dimension of box :- 38.5 X 25 X 23
Product: - Softgeltain Capsule (Pharmaceutical Product)
Temp: - 150 C to 200 C
Direct Export: - San Jose (Costa Rica)
Weight: - 4200 Kg
Total Box:- 1042
Pick up Address :- Softgelhealthcare Pvt. Ltd. - 18, Ground Floor, Dr Naiz Road, T. Nagar, Chennai-600017
For any query, please feel free to contact.
Thanks & regards,
Anjali Sharma
Aquarius Enterprises
29 Arjun Marg, DLF Phase-1,
Gurgaon-122002
Ph. No. +[protected] Extn. 32
Dear sir,
i am Purnima Sen from Barbil, Dist . Keonjhar (Odisha) . I purchased a Honda Activa from Hardik Motors Service & Spares Bye pass road Barbil Dist Keonjhar . Delivery date is[protected]. From the very next day after delivery the vehicle is not taking selfstart.when i press the self start buttom i can only hear armature rotating sound and the engine is silent at the time.I can only start my vehicle with kick start, some that kick start also not working properly. i took the vehicle to the showroom but they are saying that the battery may be down.i discussed this matter to a mechanic he is saying I'll change battery. But after 2/3 days when I'll start the vehicle the same problem arises. I always start kick start it's very difficult for me I am a lady customer so it's not possible for me every time kick start. It is very difficult for me to ride the vehicle in town when start in the meddle of the road very embrassing. Now Hardik showroom mechanic telling one fuse damage its may be change . My vehicle running only 700 km. Hence i am requesting Honda Company to give me a solution . Sir plz. I request you to kindly solve my problem otherwise exchange my vehicle. I hope wiser counsels will prevail and the needful will be done from your side .
I waiting for your fruitful quick reply,
Yours faithfully,
Purnima Sen, Barbil
i am Purnima Sen from Barbil, Dist . Keonjhar (Odisha) . I purchased a Honda Activa from Hardik Motors Service & Spares Bye pass road Barbil Dist Keonjhar . Delivery date is[protected]. From the very next day after delivery the vehicle is not taking selfstart.when i press the self start buttom i can only hear armature rotating sound and the engine is silent at the time.I can only start my vehicle with kick start, some that kick start also not working properly. i took the vehicle to the showroom but they are saying that the battery may be down.i discussed this matter to a mechanic he is saying I'll change battery. But after 2/3 days when I'll start the vehicle the same problem arises. I always start kick start it's very difficult for me I am a lady customer so it's not possible for me every time kick start. It is very difficult for me to ride the vehicle in town when start in the meddle of the road very embrassing. Now Hardik showroom mechanic telling one fuse damage its may be change . My vehicle running only 700 km. Hence i am requesting Honda Company to give me a solution . Sir plz. I request you to kindly solve my problem otherwise exchange my vehicle. I hope wiser counsels will prevail and the needful will be done from your side .
I waiting for your fruitful quick reply,
Yours faithfully,
Purnima Sen, Barbil
Dear Sir/Mam,
This is to inform you that I had booked a CB Unicorn black color bike at your dealer named TTR Honda
Badnera Road, Nawatheplot, Amrawati.
I had booked bike on 16Aug 2014, with expected date of delivery of 29Aug2014 on occasion of Ganpati uttsav, however on follow up on 28Aug2014 no bike was available and they informed that bike will be available within a week. Again on follow up by call after a week no bike was available. Even after 5 to 6 times of follow up, no bike was available.
It’s now more than a month (almost 5 weeks) no bike is available hence decided to cancel a deal on 19Sep2014, but on visit to showroom thrice the results were waste of time only.
Please see below conversation with one of staff member (Today 23Sep2014):
“Cheque pe sign karne wale sahab nahi hai, wo Singapore gaye hai, tum receipt submit kardo, check ban gaya to call aa jaayega 29 or 30Sep2014.”
And when I have asked him “is that your service you provide to customer” because on Friday (19Aug2014) I asked them when should I came for cheque he said you come on Monday (22Aug2014), but even on Monday no cheque was prepared and again on call on Tuesday (next day) he replied “yaha koi khali nahi baita hai tumhare cheque sign karneke liye”.
I just wanted to know from HONDA Company which is known as most trustable and reputed company in India, do you have any standard operating procedures or agreements with your dealers for customer interactions.
This is not expected from a renowned company like HONDA.
Such incidences will be the reason to loose trust respect from customers.
I truly believe that I will get some resolution from your side on this and restrict myself to get at door of consumer court for misleading, wasting of my time & money and also for the harassment made to me by your Company.
Thank you,
Nitin Pinjarkar
[protected]
This is to inform you that I had booked a CB Unicorn black color bike at your dealer named TTR Honda
Badnera Road, Nawatheplot, Amrawati.
I had booked bike on 16Aug 2014, with expected date of delivery of 29Aug2014 on occasion of Ganpati uttsav, however on follow up on 28Aug2014 no bike was available and they informed that bike will be available within a week. Again on follow up by call after a week no bike was available. Even after 5 to 6 times of follow up, no bike was available.
It’s now more than a month (almost 5 weeks) no bike is available hence decided to cancel a deal on 19Sep2014, but on visit to showroom thrice the results were waste of time only.
Please see below conversation with one of staff member (Today 23Sep2014):
“Cheque pe sign karne wale sahab nahi hai, wo Singapore gaye hai, tum receipt submit kardo, check ban gaya to call aa jaayega 29 or 30Sep2014.”
And when I have asked him “is that your service you provide to customer” because on Friday (19Aug2014) I asked them when should I came for cheque he said you come on Monday (22Aug2014), but even on Monday no cheque was prepared and again on call on Tuesday (next day) he replied “yaha koi khali nahi baita hai tumhare cheque sign karneke liye”.
I just wanted to know from HONDA Company which is known as most trustable and reputed company in India, do you have any standard operating procedures or agreements with your dealers for customer interactions.
This is not expected from a renowned company like HONDA.
Such incidences will be the reason to loose trust respect from customers.
I truly believe that I will get some resolution from your side on this and restrict myself to get at door of consumer court for misleading, wasting of my time & money and also for the harassment made to me by your Company.
Thank you,
Nitin Pinjarkar
[protected]
Dear Sir madam,
1. With great concern I Mr Shankar Singh Rawat an Defence Servant submits following lines for your kind consideration and favourable action:-
(a) I the above named individual has booked for purchase of Activa 110CC with your esteemed branch located at Rajpur Road Dehradun on 02 Oct 2014. Where I was assured that the Activa will be deliver to me on 21 Oct 2014 ie on Dhanterus. But despite of my repeated requests the agency is still faill to supply me the vehicle despite of paying the advance registration fee of Rs 1000/-. On my regular request they insist me to take vehicle with the accessories fitted after paying Rs 3939/- extra, ex which I had denied due to some personal problem. They also told me that in their showroom no vehicle comes without accessories, who so ever purchase the vehicle he should pay the extra charge of accessories, which is totally illegal and unauthorised deal with a customer.
(b) As per my personal knowledge and also acquired from the environment I came to know that at the time of receipt of vehicle from the company it is supplied without any accessories. On the same line I also request them at the time of registration that the vehicle is needed without any accessories and they also acceded my request at that time and do my registration. But now after a gap of one month approx they are insisting me to take the vehicle with accessories which is neither justified nor a good sign to sell your reputed items.
2. Owing to the above may I request you to kindly look into the matter personally and kindly release my vehicle at the early date and without any accessories so that I may not compel to go to consumer Court. It is my endeavour to write to you for your kind attention so that you may know the real fact of the complaint before I process it further.
3. My address is as under :-
NCC Directorate Uttarakhand
Bungalow No - P-4 (Ghanghora)
Nagnath Road, Garhi cantt, Dehradun
E mail address - [protected]@yahoo.in
4. Waiting eagerly for your prompt and early reply.
Yours sincerly
Shankar Singh Rawat
1. With great concern I Mr Shankar Singh Rawat an Defence Servant submits following lines for your kind consideration and favourable action:-
(a) I the above named individual has booked for purchase of Activa 110CC with your esteemed branch located at Rajpur Road Dehradun on 02 Oct 2014. Where I was assured that the Activa will be deliver to me on 21 Oct 2014 ie on Dhanterus. But despite of my repeated requests the agency is still faill to supply me the vehicle despite of paying the advance registration fee of Rs 1000/-. On my regular request they insist me to take vehicle with the accessories fitted after paying Rs 3939/- extra, ex which I had denied due to some personal problem. They also told me that in their showroom no vehicle comes without accessories, who so ever purchase the vehicle he should pay the extra charge of accessories, which is totally illegal and unauthorised deal with a customer.
(b) As per my personal knowledge and also acquired from the environment I came to know that at the time of receipt of vehicle from the company it is supplied without any accessories. On the same line I also request them at the time of registration that the vehicle is needed without any accessories and they also acceded my request at that time and do my registration. But now after a gap of one month approx they are insisting me to take the vehicle with accessories which is neither justified nor a good sign to sell your reputed items.
2. Owing to the above may I request you to kindly look into the matter personally and kindly release my vehicle at the early date and without any accessories so that I may not compel to go to consumer Court. It is my endeavour to write to you for your kind attention so that you may know the real fact of the complaint before I process it further.
3. My address is as under :-
NCC Directorate Uttarakhand
Bungalow No - P-4 (Ghanghora)
Nagnath Road, Garhi cantt, Dehradun
E mail address - [protected]@yahoo.in
4. Waiting eagerly for your prompt and early reply.
Yours sincerly
Shankar Singh Rawat
When I went to purchase Honda Activa at local dealer at Sriganganagar i.e. Rudrashree Honda he is compelling me to buy accessory which I don't want to buy as they are charging very high rates for accessories. I don't think this is mandatory for anyone to purchase anything above ex showroom price. If somebody can help pls contact me at [protected] Amit Goyal
Today I felt very bad with the service/behvaiour of Silicon honda Owner Mr. Arife. a useless fellow a bludy cheater... Also show room.
I felt today why I bought Honda Activa ! that too from this cheater, misbehaved people. Many people suggested me to go for TVS Jupiter.
3 weeks ago I gave Honda shine Bike here for repaire. they changed Chassi, Mud guard, Disk break even though they are not required to change. When I asked replaced material they gave me tank without emblem!. Felt shocked with their service.
Please Honda take care of this demon Arife. Today I felt very bad with his behaviour when I was there for to get my new scooter. As I paid the amount in advance silently brought that scooter else I have not bought from him.
All Honda show room/service centers are like this? if yes, today only I will sell this scooter and buy Jupiter.
For more information you can reach me at [protected]@gmail.com
I felt today why I bought Honda Activa ! that too from this cheater, misbehaved people. Many people suggested me to go for TVS Jupiter.
3 weeks ago I gave Honda shine Bike here for repaire. they changed Chassi, Mud guard, Disk break even though they are not required to change. When I asked replaced material they gave me tank without emblem!. Felt shocked with their service.
Please Honda take care of this demon Arife. Today I felt very bad with his behaviour when I was there for to get my new scooter. As I paid the amount in advance silently brought that scooter else I have not bought from him.
All Honda show room/service centers are like this? if yes, today only I will sell this scooter and buy Jupiter.
For more information you can reach me at [protected]@gmail.com
Dear sir,
On 07/03/2015, I have purchased one Honda Activa 125 colour white from your authorised dealer namely Vikas Motor Co. (Todi Honda) of 225C, Acharya Jagadish Chandra Bose Road, Ground floor, Kolkata . As committed by your sales person namely Mr. Santanu Majumder (Cell No.[protected]) that vehicle manufacture should be in the year 2015. Then I had paid Rs.68, 955/- ( Sixty eight thousand nine hundred fifty five only.) by cash on 07/03/2015 and he had delivered the said Activa-125 colour white vehicle to me on 12/03/2015. Today (25/03/2015), I came to know the fact when my representative took my said vehicle to the “motor vehicle department” for registration, he saw the vehicle papers that the said vehicle was manufactured in the year 2014. A copy of sale letter ( Sec Rule 47 (a) & D) is enclosed herewith for your ready reference. Nobody told me earlier that the said vehicle was manufactured in the year 2014.
Immediately, I was informed to your sales person Mr.Santanu Majumder about this matter and he told me to make a complain against me to any person or anywhere. Also I physically met with him on 25/03/2015 at about 17:00 hours at Vikas Motor Co. Showroom and he used the same language to me. I am very much surprised that how dare your sales person? Being a multinational company, how can they do like this?
Now my queries are noted below:-
1. Why the said person did this violation of commitment?
2. Why should I purchase and lose one year depreciation?
3. Who will give the depreciation value to me?
Miss ANKITA MITRA
3/1A, Chakraberia Lane,
Kolkata-700020
Cell # [protected]
On 07/03/2015, I have purchased one Honda Activa 125 colour white from your authorised dealer namely Vikas Motor Co. (Todi Honda) of 225C, Acharya Jagadish Chandra Bose Road, Ground floor, Kolkata . As committed by your sales person namely Mr. Santanu Majumder (Cell No.[protected]) that vehicle manufacture should be in the year 2015. Then I had paid Rs.68, 955/- ( Sixty eight thousand nine hundred fifty five only.) by cash on 07/03/2015 and he had delivered the said Activa-125 colour white vehicle to me on 12/03/2015. Today (25/03/2015), I came to know the fact when my representative took my said vehicle to the “motor vehicle department” for registration, he saw the vehicle papers that the said vehicle was manufactured in the year 2014. A copy of sale letter ( Sec Rule 47 (a) & D) is enclosed herewith for your ready reference. Nobody told me earlier that the said vehicle was manufactured in the year 2014.
Immediately, I was informed to your sales person Mr.Santanu Majumder about this matter and he told me to make a complain against me to any person or anywhere. Also I physically met with him on 25/03/2015 at about 17:00 hours at Vikas Motor Co. Showroom and he used the same language to me. I am very much surprised that how dare your sales person? Being a multinational company, how can they do like this?
Now my queries are noted below:-
1. Why the said person did this violation of commitment?
2. Why should I purchase and lose one year depreciation?
3. Who will give the depreciation value to me?
Miss ANKITA MITRA
3/1A, Chakraberia Lane,
Kolkata-700020
Cell # [protected]
Dear Sir/Madam,
I am really tormented by the pathetic service of Pearl Honda, Sector 37. There are several reasons for that : 1). I had given my car for body repair on 16th July, but have not received my car till now 2).Service manager Rakesh has rarely called me back and relies on giving false promises for the return date starting from 22nd July to 24th July to 27th July.
3).I had given my car relying on the false promise of return by 22nd July and was repeatedly given assurances of the same my Mr. Rakesh on 20th and 21st July. On the basis of those assurances I planned an important appointment along with my wife for 24th July. But they failed to deliver the car even till now, leave aside 22nd July.
4).ON repeated(around 30 calls) requests, I was given an alternative car for attending the appointment on 24th July, that too a car that had no horn working, window once opened cannot be closed, filled with dust from inside and broken viper. I had to get it checked with mechanic before stating my journey, which was very unpleasant but by God's grace safe.
I did not expect this from a brand like Honda. I want strict action against the concerned person and dealer.
Regards,
Ankur Aggarwal
Car : Honda Amaze HR26CF6863
Mobile: [protected]
I am really tormented by the pathetic service of Pearl Honda, Sector 37. There are several reasons for that : 1). I had given my car for body repair on 16th July, but have not received my car till now 2).Service manager Rakesh has rarely called me back and relies on giving false promises for the return date starting from 22nd July to 24th July to 27th July.
3).I had given my car relying on the false promise of return by 22nd July and was repeatedly given assurances of the same my Mr. Rakesh on 20th and 21st July. On the basis of those assurances I planned an important appointment along with my wife for 24th July. But they failed to deliver the car even till now, leave aside 22nd July.
4).ON repeated(around 30 calls) requests, I was given an alternative car for attending the appointment on 24th July, that too a car that had no horn working, window once opened cannot be closed, filled with dust from inside and broken viper. I had to get it checked with mechanic before stating my journey, which was very unpleasant but by God's grace safe.
I did not expect this from a brand like Honda. I want strict action against the concerned person and dealer.
Regards,
Ankur Aggarwal
Car : Honda Amaze HR26CF6863
Mobile: [protected]
Dear Team,
This is to bring your notice, i Srikanth sunkara paid 125000Rs/- for 2 No.s of Activa 3G vehicles on 03/10/2015 to PAVAN HONDA DEVARAPALLI west Godavari DT Andhra Pradesh(Mr. Kanaka Raju). But still the dealer not provided the vehicle and not refunding the money back. I was irritated like any thing during this tenure. please give the feed back for this complaint.
Regards,
Srikanth sunkara
This is to bring your notice, i Srikanth sunkara paid 125000Rs/- for 2 No.s of Activa 3G vehicles on 03/10/2015 to PAVAN HONDA DEVARAPALLI west Godavari DT Andhra Pradesh(Mr. Kanaka Raju). But still the dealer not provided the vehicle and not refunding the money back. I was irritated like any thing during this tenure. please give the feed back for this complaint.
Regards,
Srikanth sunkara
Tirunelveli honda Sevice dealer is not giving satisfied customer support, service provide, m opile, accidential service, service delivery too long days, claim service is not support customer for give ins company. pls avoid this imtly
thank u S.ALAGURAJAN PA TO CEO COLLECTOR OFFICE TIRUNELVELI [protected]
thank u S.ALAGURAJAN PA TO CEO COLLECTOR OFFICE TIRUNELVELI [protected]
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+91 11 3989 8918
D-126, TTC Industrial Area, MIDC Shiravane, Nerul,Thane-Belapur Road, Navi Mumbai, Maharashtra, India - 400706
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Authorised Dealer — Not Giving no bonus Claim
I bought One Swift Car No: DL2C AG 9570 in July 2007 from Competent Auto Mobiles, C.P., New Delhi. I submitted No Bonus Claim certificate for insurance at the time of purchase of car but they misplaced somewhere. Again I took duplicate NCB Certificate from insurance company and submitted to Mr. Baweja. He advised to submit it in true value office in Naraina with Mr. Khanna then I went there and submitted it. Since then I called so many times to Mr. Baweja and Mr. Khanna to give me refund of no bonus claim but they are not giving me any response. Please take it serious otherwise I will go to consumer court. Further I have small balance amount with Competent Auto Mobiles which is not paid by them till date.