[Resolved]  Honda — Damages done by dealer

I am Norman Jaggers owning a Hyundai IX35 2lt 2011 bought from Hyundai Stellenbosch . I took my vehicle in for its first minor service and signed the necessary documents for the service and not for the inspection of the vehicle and asked them to take my vehicle for the fitment of the tow bar and smash and grab and left the vehicle with them. The afternoon I called them informing them that I’m running late and will only be able to collect the vehicle after 17:00 hrs. which they still have people in their shop at that time fortunately . I went to collect it but it was dark already and I just collected the keys upon seeing that the smash and grab tow bar is fitted I did not bother to check any further as I could not see anything anyway but the following morning when getting into the vehicle I noticed that my side mirror was damaged and that’s when started checking the vehicle and noticed both mirrors and my left door and fender is damaged and my right fender also . I took the vehicle back to the workshop / dealer immediately and denied responsibility they rather sent me to regent to claim from them and because damages were greater than R2000.00 they refused to assist and I was then sent from pillar to post but my vehicle has never been repaired the dealer is rather rude and arrogant .

I have all relevant correspondence and documentation which I will e-mail upon request Deon . I would really appreciate if you could assist me with this issue because the damages are not more than R10, 000.00 . I WANT THEM TO REPAIR MY VEHICLE POINT.

Kind regards

Norman Jaggers
Distell
Exports Logistics
AdamTas
Stellenbosch
7600
+[protected] / *60401
+[protected]
+[protected] Fax
[protected]@distell.co.za