Hyundai Motor India Complaints & Reviews

Dear Sir,

I am writing with utmost disappointment regarding the extremely poor and negligent service provided by your authorized dealer, JSV Hyundai, Vibhuti Khand, Gomti Nagar, Lucknow, for my Hyundai Verna (Reg. No. UP32MC0619).

After paying ₹11 lakhs for crash-related repairs, my car has been nothing but a source of risk and frustration. Problems started with the clutch, then the air-conditioning, and now...

To
The Customer Care Manager
Hyundai Motor India Ltd
Tapan Motors, Vill Samlake, Bye Pass, Goyal Complex-1
Solan, Himachal, 173212
Subject: Complaint Regarding Poor Quality of Paint on Hyundai Vehicle
Dear Sir/Madam,
I am writing to formally express my disappointment and concern regarding the poor quality of paint on my Hyundai vehicle, purchased from your authorized dealership, [Tapan Motors],...

I recently had my vehicle (Hyundai Grand i10 – 2017 model) serviced in December 2024 at Narayana Hyundai, Bijapur (Karnataka). During the service, I specifically requested a complete engine checkup, but they only carried out a regular service and charged me approximately ₹22, 000+.

Now that I'm facing a serious issue with heavy smoke, I’ve discovered that the engine checkup was never actually performed. This has caused...

Very disheartedly, I'm among the jinxed loop of creta buyer and had to grumble this complain, there is something awry with creta clutch plate that needs to be addressed on priority basis.
I purchased creta NLine N10, 2.5 months (Jan'25) back and within 2 weeks when I was on trip to Manali (I drove around total[protected] km till then) clutch plate burnt out that too in just around 300 metres in elevated traffic, and after service centre...

Despite multiple visits to your service center and repeated attempts to resolve the problem, the issues remain unresolved, causing significant inconvenience and stress to me and my family. The car has been experiencing issues with gear shifting since the first week of its purchase. Within the initial 15 days, I had to tow the vehicle from Kharghar to the Vishal Hyundai Service Station. Despite efforts by your team, including replacing critical...

I have purchase Hyundai Aura car in Month of November 2023 and now we seen that paint quality of car is not good ... Paint is started damaged day by day...

Dear Hyundai TEAM.,

My name is Senthil... Belongs to Creta Tn 10 BS 3789

Did 3 services with that all... only Worst experience, Advisors Mr.Madhan, Body shop Advisor Mr.Ibrahim, Body shop manager Mr.Prabha, Customer care Mrs.Monika for 1st service issue,
Mr.Naveen manager ( referred by Ravi Kumar GM) did not even take any initiative after his boss advised.

1st service @ Eekattuthangal taken 11 house for free service, i followed for body wash, polish like advisor, complained to Monika (no action taken)
2ns visit @ alandur for body repair and painting work RHS bumper, Ibramim followed and Painting was worst like unskilled work and like Road painder and did painting LHS side mirror cup mismatches and "ibrahim promised and he will do repainting in 2nd service and only need TWO HOURS for painting
3ed visit @ alandur for second free service... again " painting issue...and Mr.Madhan not given the alignment report, when i asked him., like i will get all report when am paying for it in TOYOTA and all for that he saying "he also have toyota car", , , only customer ask he will give.. and No proper painting and inappropriate Bumper fixing" complaint to Mr.Ravi and he promised that and asked for 1 more chance for better painting.
4th visit @ Alandur for Repainting as promised Mr.Ravi and assigned Mr.Naveen. he organised painting over the PHONE to the ibrahim and not visited me directly NAVEEN asked full day for painting from the morning and by EOD while delivery..., still same issue... they did only painting correction work and as promised "NO REPAINTING" done in RHS bumper and did repainting in LHS side mirror cap and that too it's like unskilled work with lose of dust while painting the mirror and,

AGAIN Mr.NAVEEN asking me another ONE MORE DAY for repainting.. i asked him in a written format regarding the issue BUT he behaved badly and i went off from the showroom then after an hour he called me but i didt like to talk with that Irresponsible person like him and reported to Mr.Ravi.

*How many days you will waste customers' time...
*Do you really have skilled labour...
*Do you really have any Responsible person...
*Even any other authorised Hyundai dealer can handle this issue more clearly than your HYUNDAI MANUFACTURING COMPANY SERVICE CENTER...

"" How and What you are going to serve the Customers?????""

Hi I am the owner of Hyundai i10 CNG (MH 16 CV 6024) bought from Ilakshi Hyundai Ahmednagar in June 2021. As the vehicle has done 3 years I was told that I need to get CNG testing done and I will get a new CNG plate with validity for 3 years. However when I approached iIakshi Hyundai for this they told me to go to a third party vendor. Once i approached the Vendor ( M/S Sunrise ) i was told that for authorised testing i have to pay Rs. 4000 and in case o[censored]nauthorised I need to pay Rs.2000 but in both the cases they are denying to give payment receipt. Since the CNG kit is company fitted why there are no testing facilities with Hyundai authorised dealers itself and if in case it is mandatory to be done by third party vendors then why such vendors are referred who are not providing payment reciepts.

Subject: Complaint Regarding Persistent Paint Peeling Issue and Poor Service at Harsh Hyundai

Dear Hyundai India Customer Support,

I hope this email finds you well.

I am writing to express my deep dissatisfaction with the ongoing issues I have faced with my Hyundai vehicle, as well as the substandard service provided by Harsh Hyundai.

Despite having my car repainted once by Harsh...

Caused additional damages to my car when left for accidental damage repairs. Again when car was given for repairs they further caused the damages as opened whole seats and floor matting causing damages to the car insulation

Hi my name Biswadev Nath
i am from Assam, Morigaon district.
yesterday[protected] i contact road side assistance for help to towing my car to dealer...but not get satisfactory result...after waiting 4 hour they can not get provide towing truck.. so i locally arange a towing truck to carry my car in my own expences..
So my experience is very bad after buy road side assistant service...
help me..
[protected]@gmail.com

My close friend helped Mr.Murralidharan for his personal emergency nearly 2years back pledging his family jewel. Mr.Murralidharan promised within one month return back the amount with interest. It’s more than 1 year 9months. My friend begged mr.Murralidharan and Mrs.Sudha Murralidharan more than 1000 times. My friend son also begged them via voice message and over the call. This couple not care about anything. They are literally played with my friend and his family. My friend lost three people till now. My friend begged this person for medical emergency.

Mr.Murralidharan said
Some one from Coimbatore wants to pay some dues. If they paid back then only I can
Tried to sell his property and settle. He is keep on telling new new stories and pushed nearly nearly 2 years

Both are not acting like a human being. It’s look like this couple ready to do anything for money. My friend sent video message sms Andover the call also mentioned - Mr.Murralidharan because of this pressure I’m planning to suicide. Mr.Murralidharan replied you go and die whenever I can surely payout back.

Without any deadline this person pushing. He is leading luxury life with his family. I think he is looting money from others and enjoying his life

SR Murralidharan son of Radhakrishnan husband of Sudha Ex National Human Resource Head Hyundai mobis chennai

Mr.SR Murralidharan he is biggest cheater
He is not a human being
Murralidharan and his wife sudha both received money from Me. Begging them to return back my money. They both blocked my numbers all communication.

Abusing my whole family. I have all audio and video evidence also. br...

Dear Hyundai Team,

My name is Vivek Rai, and I am writing to bring to your attention a significant issue I have been facing with my Hyundai Nios car, which I purchased six months ago. Since acquiring this vehicle, I have encountered a recurring problem that has caused me considerable distress. Despite having lodged a complaint with Hyundai's senior management six months ago, the issue remains unresolved.

The specific problem revolves around the difficulty I face in locking and unlocking my car. This has created a situation where I am unable to park my car comfortably, as I must wait for an unpredictable amount of time for the car to lock—sometimes taking 20 minutes, 30 minutes, or even longer. This issue occurs randomly, and despite making ten visits to Hyundai Safdarjung and other Hyundai dealerships, the problem persists.

I am genuinely troubled by this situation, and it has been affecting my daily life. Despite Hyundai being a reputed brand, the lack of assistance in resolving this matter has left me disappointed. I purchased the Hyundai Nios after considerable hard work, but due to this problem, my trust in Hyundai has been shattered.

I had requested a written response from Hyundai regarding this matter, but unfortunately, I have not received any communication. The lack of coordination and response from Hyundai's team has been disappointing.

I kindly urge you to look into this matter urgently and provide a resolution to my problem. I appreciate your prompt attention to this issue and hope for a swift resolution.

Thank you.

Sincerely,
Vivek Rai
[protected]

Date of Incident 20th Feb 2024

The fuel range on display showed indication that I can go 600 km more before I fill petrol.

When the car reached the service station it showed that it can go 522 km more which means either it was driven 78 km which is not true( service showroom distance they said first 8 km before booking the service, 20 km when picking up the vehicle for service, and then 25 km while dropping the...

I want to complain to hyundai to damage my var paint and give solution to me as soon as possible

I want to complaint to hyundai company that my car paint has destroyed so pls hear my complaint and give solution to me at any point that your cars sales at good price or good buisness so hear the complains the old customer

Dear sir

Requirement of duplicate invoice

I10 MAGNA 1.2 1 DATE 2009 MODEL

I had purchased second hand Verna car, the engine number and the chasis number are given below. i have to transfer my vehicle from mumbai to karnataka. The karnataka rto office will ask to submit the copy of invoice showing the cost of vehicle. Since i have misplaced the original invoice. therefore request you to provide...

I had booked Hyundai Exter from dealer Popular Hyundai, Kazhakkuttam Branch, Trivandrum on Sep 10, 2023. I didnt get even any call or update from them till today(Jan 12, 2024). When I called them, they are not showing any positive attitude. They are treating customers as worst as they can. Irresponsible managers too. I had faced such a worst experience from Popular Hyundai this time. Now I changed my mind to cancel my booking. And my suggestion to you is yo treat customers more kindfully as they are the king of your business. Thankyou.

CarInfo.app indicates that the vehicle was insured under The New India Insurance Company Limited (but actual insurer is SBI general Insurance) with an insurance expiry date of June 4, 2026. Further investigation with The New India Insurance Company Limited revealed that the initial policy was issued to some other person in the first week of June 2023. However, this policy was subsequently cancelled for reasons unknown to both myself and the insurer and the same vehicle was sold to me in September 2023. My Blue Link application on my smartphone displays a subscription date of June 5, 2023 confirming that the vehicle was activated in June 2023. I consulted with the local Hyundai Service workshop, and they affirmed that the warranty period for my vehicle has commenced in June 2023.Considering the above facts and the information on record, as per my understanding the dealer had sold this vehicle to some other person for which insurance was also done in the month of June 2023, but it got returned due to some unknown reasons without going to RTO for registration. I believe that blue link is only activated when the vehicle moves to the custody of the customer. Although I am the first owner of the vehicle as per the RTO registration but as per the insurance records and the Blue link application record I am not the first owner. The above observations strongly indicate that the dealer sold me a used vehicle, falsely claiming it to be new. When I raised this concern with the dealer, their response was that there was a typing error by one of their staff members, leading to the invoice date being updated in the online system as June 4th instead of September 4th (which seems to be an implausible justification). This situation appears to be a clear case of misrepresentation or, more accurately, the fraudulent sale of a used/returned vehicle. I am seeking an urgent clarification and resolution to rectify this situation and ensure the accurate representation of my purchase details.