[Resolved]  Honda Dealer — complaint against honda dealer/honda siel for inaction

S.K.MARWAH
A-44H, MUNIRKA DDA,
NEW DELHI-110067

DATED[protected]

KIND ATT.-
COURTESY HONDA LALLY AUTOMOBILES LIMITED
D-196 & 160, OKHLA INDUSTRIAL AREA PHASE I,
NEW DELHI-110020
Tel.[protected]
SUBJECT- BOOKING OF HONDA CITY CAR MODEL SMT (BOLD BEIGE) VIDE RECEIPT NO. A/4138 DATED[protected]

NAME OF THE DEALER – COURTSEY HONDA LALLY AUTO MOBILES PVT. LTD.

Dear Sir,
This has reference to the above .
The booking of the said vehicle was made by me on[protected] with its confirmed delivery to be given between 15 th nov. 2008 to 22nd nov. 2008.
Kindly refer to my letter dated[protected]copy encl.)in the above regards.
The vehicle has not been given on maturity of booking on[protected]..
No intimation as regards the delivery of vehicle has been given to me with reference to my letter dated[protected].
Lately, I was also informed verbally that the vehicle in the color of my choice will be given by 2nd of Dec., 2008.That has also not materialized.
It is regretted that you have not acted in the matter other than just making the booking.
In view of the above, I am not opting for Dec. 2008 registration and delivery for the vehicle which was to be given between 15 th Nov. 2008 to 22nd Nov. 2008 .
Honda new year manufactured vehicles are available at the start of the year only.In case you can’t give me the confirmed date of delivery as 2009 manufacturing and registration, I will follow the parent company to fix the dealer who will give me the confirmed earliest delivery as 2009 registration in the color of my choice on or around 1st of January2009 .
I reserve my right to all my claims in this regards.
Letter follows.

With regards


(S.K.Marwah)

[protected]
[protected]

Enclosed –As above
Copy- MANAGING DIRECTOR, HONDA SIEL CARS LIMITED
S.K.MARWAH
A-44H, MUNIRKA DDA, NEW DELHI-110067

DATED[protected]

KIND ATT.- MANAGING DIRECTOR
HONDA SIEL CARS LIMITED
PARI CHOWK, GREATER NOIDA

SUBJECT- BOOKING OF HONDA CITY CAR MODEL SMT (BOLD BEIGE) VIDE RECEIPT NO. A/4138 DATED[protected]

NAME OF THE DEALER - COURTSEY HONDA LALLY AUTO MOBILES PVT. LTD.

Dear Sir,
This has reference to the above .
I have made a confirmed booking of one Honda city model SMT in bold beige shade with your dealer Courtesy Honda Lally Automobiles Limited, Okhla Phase I New Delhi -110020 vide sales contract no. A/4138 dated[protected] copy enclosed) with its date of delivery between[protected] to[protected].
During the contracted period of delivery of the said vehical, the dealer has expressed his inability to give the vehical in the color of my choice before February 2009 though the confirmed colour choice was given by me in the contract which is made more than one and a half months back.
In this regards, it is submitted that, your contract is binding the customer with the colour choice to be made at the time of booking and cancellation of contract in the event of change of color and others. Kindly read term and condition no. 3 of the said contract, the abstract of which reads as "…….. colour choice is required other than the one mentioned above a new contract would be signed….". The contract is reciprocal .
Confirmed Colour choice of bold beige shade was given by me at the time of booking as mentioned in the said sales contract and there is no change in the colour choice made by me.
It is kindly requested that the vehicle shall be given to me in the colour of my choice on or before[protected], which was confirmed at the time of booking .
I shall also reserve all my rights to all the claims arising out of above.
With regards


(S.K.Marwah)

[protected]
[protected]

Enclosed -As above
Copy- Courtesy Honda Lally Automobiles Limited, D-196 & 160, Okhla Industrial Area Phase I, New Delhi-110020, Tel.[protected]