[Resolved]  Honda — Why Drum is Broken of Activa Back Wheel

Address:Gurgaon, Haryana

Hello Sir,
Myslef Love, now living in Gurgaon, we have purchased one Honda Acitva HR-26 BL 0942 from Ganpati Honda, Sec. 14, Gurgaon before 4 to 5 months . now we have 2 service done from Ganpati Honda, Sec. 14 without any problem. after 2 service my Activa small accecident from front side in Gurgaon, Near Harish bakery in Sec. 7 by 2 boys wrong side in U Turn after that my activa some front side is mold and some dent and pent problem . than i gave the Activa in Ganpti Honda, Sec. 14 for Accidental after some days i went in Ganpati Honda, Sec. 14 for pick of my Activa. after that last pick up my activa from service center at 7 O'clock something. after 5 minuts my horn is not wkg . so same time i send a message for ankur which is handling accidental case for my horn. only 4 to 5 Km my Activa run after that i heared some sound from backend i noticed but not location found so that we can see actual problem. so i thought already we are going in tomarrow evening in Ganpati Honda, Sec. 14 for my horn problem than i will informed to him for check of this bibration sound problem. after that i reached at Sec. 14 S.Center after finish my job near about 6 O'clock and informed to Mr. Ankur for Horn and Some Bibration type sound which is coming from Back Side of Acitva. after that engg. checked and saying maybe this sound is coming from No. Plate. he convey for me for this. after that again drive but more noise was coming so again went in Service Center for proper check of this problem. than he is saying your Drum is broken and your activa is running on 3 Screws aur apne tyre open bhi karwaya hai bhahar. i told him jab abhi tak pencher hi nah hua to mail open kyon karwaunga aur aap muje service de rahe to koi other problem par mai apke pas aaunga. so i asked the question how can it broken than he is saying from some stone and other thing. and it will change on chargeable base. asked the amound from incharge than he told me full set with RIM is 1555 Price but you have done your activa from here last night so now we can give in 655 price for onyl DRUM. otherwise i[censored] dont want to change than you should run on 3 Screw and it will not change in under warrenty. so sir PLZ SUGGEST HOW CAN DRUM BROKEN EVEN IT IS MORE IMPORTANT PART OF VECHICLE. now small broken in Drum if just big crack in Durn and than who will responsilbe any accident with me and other family member which is driving activa. MY CONCERN IS NOT 655 RS. MY CONCERN IS HOW CAN IT BROKEN. ab mujhe aur meri family ko DAR DAR KE ACTIVA CHALANI PAD RAHI HAI ki pata nahi kab iska koi part TUT jaye. so plz suggest. and every person is know very well DRUM is not soft part so it will break from STONE AND OTHER THING and customer ise khud todega bhi nahi. so plz SUGGEST WHAT CAN WE DONE IN THIS SITUATION. and any service engg. and sr. person is not able to give the clarification for broken drum . and now we are scared of next time servicing in Any Honda Service Center. because customer Company me EK TRUST PAR AATA HAI. ye problem aj mere sath hua hai aur pata nahi kitne logo ke sath hota hoga aur hoga. so plz suggest.


Mr. Love Kumar
Maruti Suzuki India Ltd.,
Mo. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Mr .love I have read your complaint and shocked that what the [censored] these people are doing my activa was running perfectly then me service karwane jata hu ganpati auto pe to muje baad me phone ata hai ki sir rear wheel ka drum change karna padega muje ye samaj nahi ata in logo ka sala jab scooter sahi chal raha hai to saman apne ap kese tut sakta hai i mean they are harrasssing lot of people for the sake of this brand called HONDA .I THINK WE SHOULD FILE A CASE AGAINST THEM BY GATHERING ALL THE HARRASSED PEOPLE WITH US .


KSHITIZ
[protected]

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