[Resolved] Honda Shine — ABNORMAL SOUND FROM HONDA SHINE ENGINE | |||
Dear Sir, I HAVE PURCHASED A HONDA BIKE MODEL SHINE FROM VINAY AUTO ON DATED[protected]. Regi. No MH 02 BS 7408, During running the bike, I felt that abnormal sound was coming from engine & bike vibrates abnormal, even rear suspention was also not good I compliant about this problem to venetine honda service centre at Borivali (E) on 1st service, he accepted and told me as its a new bike I have to wait puto 3rd service meanwhile engin will free after running few kms. But problem was still there even after 2nd & 3rd sevice I gone to service centre for 4th service and complaint the problem, the problem was still persisting. They checked and said its normal as its a 125 cc bike this is normal; they did not hear about the problem and tell me bike is ok. I think this is not the way to deal with customer. Please take this matter seriously and take necessary action because now I am loosing my patience other wise I will come through consumer court. I have spent 10 months for this matter. I am unhappy to purchase a Honda bike. Again I am requested to you please take this matter seriously and take necessary action. Regards Chetan H. Dhuri [protected] Thanks Regard Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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I HAVE PURCHASED A HONDA BIKE MODEL SHINE FROM MODERN MOTOR ON DATED[protected]. Chassis No- ME4JC366F98276582 & ENGINE No- JC36E9423250. During running the bike, I was felt that abnormal sound was coming from engine. I have compliant about this problem to dealer and he accepted and told me it was due to misalignment of its tabbits. During first service they checked and replaced the clutch plate outer gear. But problem was still there. After almost 7 days, again I was gone to dealer workshop and complaint the problem was still persisting. They checked and accepted the problem and replaced again clutch plate outer gears (big and small both). At the same time the Rajasthan site in charge of Honda Mr. Amol Tiwari was also present there I was compliant him but he did not hear about the problem and tell me bike was ok and I don’t want to talk and altercation with you. I think this is not a way to deal with customer. Again three times I was complaint for same problem, they replaced some other part but problem is same. Please take of this matter seriously and take necessary action because now I have loose my patient other wise I will come through consumer court. I have spent one year for this matter. I am unhappy to purchase a Honda bike. Again I am requested to you please take this matter seriously and take necessary action.
Thanks Regard
( Pawan Kumar Pathak)