Honda Unicorn — Engine Problems

Address:

Kollam, Kerala

I had two unicorn with me. The first one I was sold due to engine problems and took a new one after 5 months.... But I am extremely sad with the second unicoen's performance. In the first one there is engine noise and the new unicorn is not smooth as the old ones. The latest cb unicorn have a lot of problems. The service center peoples also agree that. Now honda is compromising quality to become the largest bike manufacturer in india. This is the same opinion with all new unicorn customers. The service center customer service is also very poor....

This is my first complaint sent to you people
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Respected Sir,

I am Vishnu Narayan S, working as Linux Admin in HashRoot Technologies Pvt Ltd

at Infopark cochin. I purchased an Unicorn from EVM MARADU COCHIN on

28/07/2011. For registration purpose I traveled from Ernakulam to Kollam, a

distance of about 150 km. During that first trip my Unicorn is showing a

missing during riding. First I thought it was due to reserve, but even I filled

petrol she showed missing three or four times. I specified the complaint to EVM

during my first service. But I wondered when I got my bike after service, that

even the dirt and dust are there on her . I understood they had not done a

water service. The next day I went to Muthoot Service Center Kaloor, because I

heard that the service there is best. After inspection,they also told me that

the bike is showing missing. They hold my bike for two days and returned. I

dont blame Muthoot . They are best and their customer service is good .I also

thought, that is due to the rainy weather season. But I am tensed when my bike

showed missing yesterday three or four times, when I accelerate to 65-70. Now

she covered about 2700kms. I serviced my bike three times now. I preferred

Honda because I trust Honda and it is my dream to purchase an Unicorn with my

salary.So please have an immediate look into my problem. Please dont

hesitate.My Bike details are given in the snippet
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chassis no - ME4KC09CGB8129699
engine no - KC09E6134287
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Thank you
Vishnu
11/10/2011

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The second unicorn is having engine heat problem.. Also engine feel stressed when get into 70km/hr.When I contacted the service center they told me they also feel it and is actually good because you will get better mileage. But during my college days my friend had a unicorn which is the second updated model with alloy wheels. I rode it for about 4 years in those college life and unicorn became my dream bike..and after getting my job I fulfilled my dream...but u Honda people cant fulfill my expectations...Why are you compromising the quality..I trusted the brand honda very much...but now I dont know what happened...
Even had a hero honda splendour with no complaints and it had covered 1.15lakh kms. But where is that quality now..
Even now I like Unicorn.. But CAN YOU PEOPLE MAKE SURE THAT YOU CAN GIVE ME A COMPLAINT FREE UNICORN FOR ME.
I EVEN BOOKED a new one but my mind is fluctuating of the previous experiences..
If you believe in customer satisfaction and I am also a customer that trust in you brand....Please assure me the next unicorn as a complaint free one..

Thank you
Vishnu